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Nishitetsu Hotel Croom Hakata

4.0 star property
Hotel with a full-service spa, a quick walk to Tochoji Temple

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Photo gallery for Nishitetsu Hotel Croom Hakata

Front of property - evening/night
Daily buffet breakfast (JPY 2000 per person)
Lobby lounge
Premium bedding, in-room safe, desk, free WiFi
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Comfort Twin Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Bidet
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Bidet
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Comfort Single Room, Top Floor, Non Smoking

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Bidet
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Bidet
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Smoking

Highlights

Air conditioning
Refrigerator
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

Premium bedding, in-room safe, desk, free WiFi

Semi Double Room, Non Smoking for 2 people

Highlights

Air conditioning
Refrigerator
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
  • Sea view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Business Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Business Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Renovated in 2016
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Bidet
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Twin Room Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Single Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Business Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Business Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Tochoji Temple - 8 min walk - 0.5 miles
  • Canal City Hakata - 9 min walk - 0.5 miles
  • Marine Messe Fukuoka - 2 min drive - 2.2 miles
  • Port of Hakata - 3 min drive - 2.7 miles
  • Ohori Park - 4 min drive - 2.7 miles

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん 博多バスターミナル店 - ‬2 min walk
  • ‪コメダ珈琲店 - ‬4 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪横浜家系ラーメン 角蔵家 - ‬4 min walk
  • ‪極味や 博多店 - ‬4 min walk

About this property

Nishitetsu Hotel Croom Hakata

Upscale hotel near Tochoji Temple
Located close to Canal City Hakata and Marine Messe Fukuoka, Nishitetsu Hotel Croom Hakata provides an indoor mineral hot spring (onsen), a grocery/convenience store, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, 2F 博多 飛うお, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), hot springs on site, and valet parking (surcharge)
  • A vending machine, coffee/tea in the lobby, and a banquet hall
  • An elevator, a front-desk safe, and 1 meeting room
  • Guest reviews say great things about the helpful staff and location
Room features
All 503 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bidets, tubs or showers, and free toiletries
  • Refrigerators, electric kettles, and housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 106 ºF
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 1:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Frequently asked questions

Is Nishitetsu Hotel Croom Hakata pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nishitetsu Hotel Croom Hakata?

Valet parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Nishitetsu Hotel Croom Hakata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Nishitetsu Hotel Croom Hakata?

Check-out is at 11 AM.

Where is Nishitetsu Hotel Croom Hakata located?

Located in Hakata Ward, this spa hotel is within a 15-minute walk of Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 mi (5 km). Hakata Station is only a 3-minute walk and Gion Station is 8 minutes.

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Nishitetsu Hotel Croom Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1019 reviews
Rating 8 - Good. 291 out of 1019 reviews
Rating 6 - Okay. 69 out of 1019 reviews
Rating 4 - Poor. 29 out of 1019 reviews
Rating 2 - Terrible. 15 out of 1019 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

John

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025

10/10 Excellent

Allison

Liked: Amenities
Hotel was clean and within walking distance to many different amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

GAUTAM SUDHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location! Overall, a good hotel. Nice spa!
Stayed 3 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, right next to a major train and bus station. The staff were helpful, the room was very good, and the restaurant had good options for breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Khuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to Hakata Station with plenty of dining options. Room is well furnished but a little small. The hotel has a public bath which is a great bonus.
Stayed 2 nights in Apr 2025

8/10 Good

Shu Hong Thomas

Liked: Staff & service, amenities, property conditions & facilities
Very good location that nexts to Hakata bus and train station, surrounded by restaurants and department store. Pretty reception area best for relax and reading, despite that the room is a bit small and carpet is old.
Stayed 1 night in Mar 2025

10/10 Excellent

Man Wai

Liked: Cleanliness, property conditions & facilities
Convenient next to bus terminal
Stayed 1 night in Feb 2025

10/10 Excellent

Sung Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect five minute walk from the Hakata station room was OK since it is located right next to a cut station. You will hear the train time to time. Breakfast was above average, however they serve sashimi. Overall, it is a pretty good hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Kin Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is one of the best during my staying. Inclusive breakfast is also very considerate and many variety.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Wide room, great free spa and onwn. Close to station. Price good. Perfect to stay
Stayed 1 night in Feb 2025

8/10 Good

Yi Si

Liked: Amenities
The hotel is just next to the Hakata bus terminal and the train station so it is very convenient to get around Hakata and take the JR trains out to the rest of Kyushu. The rooms would be small as I would think that the hotel would cater a lot more for business travllers rather than leisure tourists. The onsen is great, wide and spacious as compared to others I have been to around Japan.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Train station very close and accessible to all attractions around Hakata
Stayed 1 night in Nov 2024

8/10 Good

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit walk from the station than expected, but was good hotel. Onsen was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were a little firm and the room was small, but it was still comfortable and clean
Stayed 1 night in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not large enough to accommodate oversized luggage. Coin operated laundry is very convenient and area is clean. Attractive lobby and staff are extremely helpful. Wish there was an onsite restaurant
Stayed 4 nights in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!!! It is just next to the Bus Terminal. The room size is small but enough for a single person, with more than enough facilities within the hotel. Since it is just next to the Hakata Station, shopping and dining has no doubt.
Stayed 1 night in Feb 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small
Stayed 5 nights in Apr 2025

10/10 Excellent

Fung Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location lots of restaurants and shops nearby! Clean and tidy rooms!
Stayed 5 nights in Sep 2024

8/10 Good

Kin Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is the advantage. I visited twice a day.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yoonbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very kind.very cozy.very quiet!!very very good!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room and property were very clean. The air conditioner worked which was great! It’s right by a bus station and train tracks but there was no noticeable noise from this. The room was small compared to western standards but that is to be expected in Japan.
Stayed 1 night in Apr 2025

6/10 Okay

CHUAN DONG

Liked: Cleanliness, staff & service
Room is. Clean but small no space to open my big luggage, furnitures are out dated Train nose very loud and nosiey
Stayed 1 night in Mar 2025

8/10 Good

Choi Chu Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient and comfortable hotel, yet a bit small. It could be better if female amenities, like cleansing face oil, facial cream, etc, could be provided.
Stayed 1 night in Dec 2024

8/10 Good

JAE YONG

Disliked: Cleanliness
The hotel is next to Hakata Station and the bus terminal, which is great. However, you have to give up on the cleanliness of the hotel room.
Stayed 3 nights in Aug 2024