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HOTEL IL PALAZZO

Property class: 4

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Photo gallery for HOTEL IL PALAZZO

A corridor with a wooden floor leading to a reception area with a reception desk and a seating area. - HOTEL IL PALAZZO (Fukuoka)
Property video
A room with two round tables and a dark blue upholstered bench. - HOTEL IL PALAZZO (Fukuoka)
A modern building with a central staircase leading to a glowing blue-lit entrance. - HOTEL IL PALAZZO (Fukuoka)
A modern hotel room with a large bed, a desk, a chair, and a small table. - HOTEL IL PALAZZO (Fukuoka)
Close to Canal City Hakata and Fukuoka Anpanman Children's Museum, HOTEL IL PALAZZO provides a free breakfast buffet, a restaurant, and more. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping

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Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A modern hotel room with a large bed, a desk, and a chair.

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, with Balcony, Non Smoking

A modern hotel room with a large bed, a desk, two armchairs, a small table, and a TV.

Superior Room, 1 Queen Bed, with Balcony, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a desk, a chair, a small table, and a sofa.

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room,1 King Bed, with Balcony, Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Deluxe Room,1 King Bed, with Balcony, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Chuo Ward, a neighborhood in Fukuoka, HOTEL IL PALAZZO is in the entertainment district and on the riverwalk. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Port of Hakata and Ohori Park. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Mizuho PayPay Dome Fukuoka. Visit our Fukuoka travel guide
Map
3-13-1 Haruyoshi, Chuo Ku, Fukuoka, Fukuoka-ken, 810-0003

What's nearby

  • A multi-level urban complex with green climbing plants, a red building, and a United Cinemas sign.
    Canal City Hakata
    5 min walk - 0.3 miles
  • A cityscape with a prominent building featuring a unique triangular design surrounded by lush greenery.
    Acros Fukuoka Symphony Hall
    7 min walk - 0.4 miles
  • A traditional Japanese gate with large wooden pillars, a red lantern, and Chinese characters.
    Kushida Shrine
    7 min walk - 0.4 miles
  • A busy indoor shopping corridor with ornate ceiling patterns and various shops on either side.
    Tenjin Underground Mall
    9 min walk - 0.5 miles
  • Fukuoka Anpanman Children's Museum
    8 min walk - 0.5 miles

Getting around

  • Tenjin-minami Station
    6 min walk
  • Nishitetsu-Fukuoka Station
    10 min walk
  • Fukuoka Airport (FUK)
    17 min drive

Restaurants

  • Lounge Ankomst
    1 min walk
  • Dining & Bar クラブ イ・ルンゴ
    1 min walk
  • El Dorado
    1 min walk
  • 柳町一刻堂 春吉店
    2 min walk
  • 慶州 春吉店
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,500 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • ラウンジ 「EL DORADO (エル・ドラド)」

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • 8 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is HOTEL IL PALAZZO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2500 per night. Limited spots are available.

What time is check-in at HOTEL IL PALAZZO?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL IL PALAZZO?

Check-out is at noon.

Where is HOTEL IL PALAZZO located?

Located in Chuo Ward, this boutique hotel is within a 10-minute walk of Fukuhaku Deai Bridge, Canal City Hakata, and Tenjin Underground Mall. Port of Hakata is 1.4 mi (2.3 km) away. Tenjin-minami Station is 6 minutes by foot and Kushida Shrine Station is 7 minutes.

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Reviews

HOTEL IL PALAZZO Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 444 out of 803 reviews
Rating 8 - Good. 251 out of 803 reviews
Rating 6 - Okay. 77 out of 803 reviews
Rating 4 - Poor. 25 out of 803 reviews
Rating 2 - Terrible. 6 out of 803 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast buffet. Room is clean and quiet.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best 3 nights stay in the heart of the city.clean beautiful nice reception and great breakfast. The only thing was we should go to the airport in the morning and couldn’t eat breakfast.it was nice if they offered breakfast basket to go. Other than that it was great
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Amenities all within walking distance.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, spacey room, great breakfast variety, amazing location
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, Great service, great food, very nice design Comfortable room
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property was awesome but the staff where what made the stay worth it.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish and clean hotel
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Full Board dining options was also a very convenient touch.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Delicious food in buffet, especially dessert in dinner buffet Clean & Comfortable Room Iconic & Designable Hotel Well Service in Check-in
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel and staff. Quite luxurious.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super friendly and helpful staffs! Room is clean and tidy! Best if all is the daily buffet offered! It's a must try!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel and my family loves it. The hotel is great, with comfortable rooms and all day dining for guests. The meals had plenty of variety, with the dessert section being exceptionally good. It is also located near various transport nodes, although a little walking is required. You can find yatais located within walking distance around the area and there is a large shopping mall right across the river.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely something special. It was so clean and puts you right in the middle of everything good in Fukuoka. Staff at this hotel were so friendly and went out of their way to make this a spectacular stay.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury, comfort, all close to Nakasu!

Staff spoke good English and helped with many recommendations, including massage services, tattoos, and restaurants. The resort fee is very inexpensive, and there is unlimited buffet for guests everyday!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great space, nice clean and the design of this hotel is such an art piece! :) however it’s a bit complicated to get in, you have to go to the B1F to pass another room door to the elevator to get to your room floor, it’s a bit like a maze! Not recommended for claustrophobic… overall, beautiful stay!!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy and clean. excellent
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very large room and comfortable stay. Upscale feel with furnishings and lighting The huge soaking tub was relaxing after a long day of walking The food that was available throughout the day was amazing. centrally located between the two entertainment and shopping districts, Tenjin and Hakata. They stored our luggage and even called for a taxi. Will definitely stay here when in Fukuoka again!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was outstanding. Told me to sit in the lobby and bought me a cup of coffee while I sat in a comfortable chair during the checkin process. Newely remodeled and my room was large and filled with amenities even by American standards. A much better experience than I had with the nearby Grand Hyatt.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional !!

Price looks high. However, Dinner and breakfast buffet are all included! Room was gorgeous !! Great!!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architect itself is worth to stay in this hotel. The staff is super nice and helpful, as professional as they are. They provide parking space which i wasn’t notice until arrive and the staff walk me there and show me its around the corner (its reasonable price compare to the nearby parking). Even surprise all the meals are included, from breakfast to dinner, which is presented as buffet, so convenient that we could slot when to eat before going out. The bath tub is huge and nice, which my wife love to use. Overall this hotel is a must try in the city
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Italian style hotel in Fukuoka

This is the coolest hotels I have stayed at in Japan. Newly renovated over the past year, with modern Italian details, very stylish. It’s walking distance to the Hakata station and all the major shopping areas such as Canal city and Tenejin. The room is spacious by Japanese standard, we booked the king bed room. Modern and neutral decorations, clean and fresh, with excellent bright soothing lighting. Everyone at the hotel is sooo nice and made sure every aspect of the stay is comfortable and welcoming. The unique feature is the hotel is that it includes all day dining. The food selection is abundant, and the bakery and dessert section are comparable to any French bakery and patisserie, it had the best strawberry cream puff.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best bed we had in Japan!

We chose this hotel because we stayed at one of the company’s other hotels, The Knot in Hiroshima, and had such a wonderful experience; their staffer Charlie recommended we stay at Il Palazzo and we were grateful he did. While The Knot has everything fun on the top floor, this hotel has everything fun on B1. And given some of the 4-star rated hotels we’ve stayed in, this I consider a 5-star. The hotel is in a great location with so much nearby. It’s beautiful and the rooms are big, super comfortable and with a phenomenal western bed!! But the best part was honestly the staff. Our room included complimentary breakfast, lunch and dinner and there we met to Mr. Tomoyuki Kuwata (Tomosan) who was incredibly kind and helpful! Serrah and the other staff (I’m sorry not to remember their names) were always smiling and asking to help.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, it’s an alright hotel. Trendy and spacious that offers breakfast and dinner. I felt that they had more English speaking staffs compared to the more local hotels. Unfortunately, the service was quite disappointing. Butler was very lovely and helpful with luggage. However there is this Japanese guy, I’m guessing some sort of manager? His attitude was rather rude and unpolite. To start with he stopped some of my friends going up to the rooms because they didn’t carry their door keys to the room. So I had to come down to pick them
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but the aircon was noisy and the toilet flush was malfunctioning
Stayed 2 nights in Oct 2026