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HEARTS Capsule Hotel & Spa HAKATA

Property class: 3

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Photo gallery for HEARTS Capsule Hotel & Spa HAKATA

A building with a sign that reads "HEARTS BUS STATION HAKATA". - HEARTS Capsule Hotel & Spa HAKATA (Fukuoka)
A modern bathroom with multiple wooden basins and a tiled floor. - HEARTS Capsule Hotel & Spa HAKATA (Fukuoka)
A spacious waiting area with a reception desk, seating areas, and clear signage for facilities like toilets and family amenities. - HEARTS Capsule Hotel & Spa HAKATA (Fukuoka)
A modern indoor space with seating areas, large windows, and potted plants. - HEARTS Capsule Hotel & Spa HAKATA (Fukuoka)
A balcony with a table and chairs, a sofa, and a fan. - HEARTS Capsule Hotel & Spa HAKATA (Fukuoka)
Close to Canal City Hakata and Fukuoka Anpanman Children's Museum, HEARTS Capsule Hotel & Spa HAKATA provides an indoor public bath (no minerals), a coffee shop/cafe, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Capsule Room, Men only

A corridor with bunk beds, a wooden wall on one side, and a metal ceiling with exposed pipes.

Capsule Room, Men only

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Capsule Room, Women only

A corridor with bunk beds, a wooden wall on one side, and a metal ceiling with exposed pipes.

Capsule Room, Women only

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A corridor with bunk beds, a wooden wall on one side, and a ceiling with exposed pipes and lighting.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Capsule Room, Non-smoking Men Only

A corridor with bunk beds, a wooden wall, and a ceiling with exposed pipes.

Capsule Room, Non-smoking Men Only

  • Sleeps 2

View all photos for Capsule Room, Non-smoking (Women Only (Men Not Allowed))

A bed with white linens, a headboard, and a bedside table with a phone and a lamp.

Capsule Room, Non-smoking (Women Only (Men Not Allowed))

  • Sleeps 1

About the neighborhood

Located in Hakata Ward, a neighborhood in Fukuoka, HEARTS Capsule Hotel & Spa HAKATA is near the airport and near a metro station. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Port of Hakata and Ohori Park. Check out an event or a game at Marine Messe Fukuoka, and consider making time for Fukuoka Anpanman Children's Museum, a top attraction not to be missed. Visit our Fukuoka travel guide
Map
4-14-13 Hakataekimae, Fukuoka, Fukuoka, 8120011

What's nearby

  • A modern urban area with a prominent building labeled "CANAL CITY" and a curved pedestrian bridge.
    Canal City Hakata
    10 min walk - 0.6 miles
  • A traditional Japanese building with red pillars and a wooden sign with Japanese characters.
    Sumiyoshi Shrine
    10 min walk - 0.6 miles
  • A traditional wooden structure with ornate decorations and hanging lanterns.
    Kushida Shrine
    14 min walk - 0.8 miles
  • Amu Plaza Hakata
    4 min walk - 0.3 miles
  • Fukuoka Anpanman Children's Museum
    4 min drive - 1.2 miles

Getting around

  • Hakata Station
    2 min walk
  • Gion Station
    8 min walk
  • Fukuoka Airport (FUK)
    12 min drive

Restaurants

  • バーガーキング
    4 min walk
  • DACOMECCA
    1 min walk
  • 博多たんか
    2 min walk
  • 河太郎
    2 min walk
  • 星乃珈琲店
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 8:30 PM on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JPY 740 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Free local calls
  • Heating
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 740 per person
  • Airport shuttle fee: JPY 500 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is HEARTS Capsule Hotel & Spa HAKATA pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This capsule hotel doesn't offer parking.

What time is check-in at HEARTS Capsule Hotel & Spa HAKATA?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HEARTS Capsule Hotel & Spa HAKATA?

Check-out is at 10 AM.

Does HEARTS Capsule Hotel & Spa HAKATA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:30 AM–8:30 PM on request. A fee of JPY 500 per person applies.

Where is HEARTS Capsule Hotel & Spa HAKATA located?

Located in Hakata Ward, this capsule hotel is within a 15-minute walk of Amu Plaza Hakata and Canal City Hakata. Port of Hakata is 2.1 mi (3.4 km) away. Hakata Station is only a 2-minute walk and Gion Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HEARTS Capsule Hotel & Spa HAKATA Reviews

7.8

Good

8.0

Cleanliness

9.0

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 111 out of 301 reviews
Rating 8 - Good. 91 out of 301 reviews
Rating 6 - Okay. 57 out of 301 reviews
Rating 4 - Poor. 27 out of 301 reviews
Rating 2 - Terrible. 15 out of 301 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient that it was next to Hakata station!
Stayed 16 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
food was good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

All good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Han is the best, please treat her well!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for save money
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Amenities
The uniqueness of the hotel is they cater to the younger generation and as such it is very busy. The cubicles are like rooms but very small for comfort.
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Felt misled by marketing for the capsule hotel. Much more limited then it seemed from marketing material.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
The breakfast came out really slow. Keep ask the staff not to forget your order
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Too small spaces for dressing, packing 3t ... Alsp the lockers are small. I got one just next to a wall in front of all doors, so no room for anything, I was all the time on someones way. Also my capsule was just neft to the door so there was all the time noise from people coming and going
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
カプセルホテルなのに大浴場があり、旅の疲れを癒してくれる。
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
温泉が
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客のモラルが悪い！ 洗面台前の床に水飛沫を飛ばし、びちゃびちゃにして平気な顔で立ち去るアホがいる。
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

ロケーション◯
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
駅が近いのは良かった
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
温泉が狭い、個室の防音が甘い
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
はい。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和食をチョイス、中々の内容。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食は和食or洋食が選べるなど 宜しいです。
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

スタッフが少なので、きめこ
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

カプセルホテルは初めての利用で、色々戸惑う事が あった。最初な、客室の照明の点灯方法が分からなかった。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

施設は、綺麗ででした。大浴場は、そこまで大きくないが綺麗でよかったです。 トイレの点検が回ってないのか、トイレットペーパーやペーパータオルが切れてる事が見受けられた。 駅近で便利。外国人スタッフですが日本語をちゃんとしゃべれてました。
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
一晩寝るだけなら充分だと思います。 パジャマ、タオル、歯ブラシ、スリッパ、お風呂場にはシャンプー、コンディショナー、ボディソープ、無印の化粧水、乳液、ドライヤーがありました クレンジング、綿棒は無かったです カプセル内で充電も出来ました あと、200円払った朝食がとても豪華で良かったです
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Disliked: Cleanliness
普通でした。
Stayed 1 night in Oct 2025