Grand Hyatt Fukuoka

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Separate tub and shower, deep soaking tub, rainfall showerhead - Grand Hyatt Fukuoka (Fukuoka)
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Executive lounge - Grand Hyatt Fukuoka (Fukuoka)
Down comforters, minibar, in-room safe, individually decorated - Grand Hyatt Fukuoka (Fukuoka)
Club Room, 1 King Bed with Sofa bed (Premier) | Down comforters, minibar, in-room safe, individually decorated - Grand Hyatt Fukuoka (Fukuoka)
Luxury
5.0 star property
9.2

Wonderful

Riverside sanctuary with Japanese flair

Spacious rooms and luxurious bathrooms await at this 5-star retreat connected to Canal City Mall. Enjoy the large indoor pool, two hot tubs, or visit the spa with sauna and onsen. Dining options abound from the hotel's restaurant to the vibrant food scene across Nakasu River.

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

Club Room, 2 Twin Beds (Deluxe)

  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Room, 2 Twin Beds

8.2 out of 10
Very good
(22 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Club Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Club Room, 2 Double Beds (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

Club Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Grand, Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Executive Suite, 2 Twin Beds (Grand)

  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Club Room, 1 King Bed (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Club Room, 1 King Bed with Sofa bed (Premier)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located on the riverwalk, Grand Hyatt Fukuoka is in Hakata Ward neighborhood and is connected to a shopping center. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fukuoka Anpanman Children's Museum and Marine World Uminonakamichi. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Mizuho PayPay Dome Fukuoka. Visit our Fukuoka travel guide
Map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018

What's nearby

  • A modern urban area with a prominent building labeled "CANAL CITY" and a curved pedestrian bridge.
    Canal City Hakata
    1 min walk - 0.0 miles
  • A covered pedestrian walkway with shops, signs, and a bicycle.
    Kawabatadori Shopping Street
    4 min walk - 0.3 miles
  • A traditional Japanese torii gate with orange pillars and stone bases, surrounded by trees and rocks.
    Kushida Shrine
    5 min walk - 0.3 miles
  • A busy indoor shopping corridor with ornate ceiling patterns and various shops on either side.
    Tenjin Underground Mall
    13 min walk - 0.7 miles
  • Fukuoka Anpanman Children's Museum
    9 min walk - 0.5 miles

Getting around

  • Kushida Shrine Station
    4 min walk
  • Hakata Station
    12 min walk
  • Fukuoka Airport (FUK)
    14 min drive

Restaurants

  • Starbucks
    3 min walk
  • マクドナルド
    2 min walk
  • Grand Club
    3 min walk
  • 星乃珈琲店
    1 min walk
  • うまや
    2 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,175 for adults and JPY 2,588 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Hosted evening meal available daily for a fee of JPY 8,000
  • Snack bar/deli

Restaurants on site

  • BAR FIZZ
  • MARTINI'S
  • THE MARKET F

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,453 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).
The following facilities or services will be unavailable from January 11 2027 to January 16 2027 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10120 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5175 for adults and JPY 2588 for children
  • Self parking fee: JPY 1980 per night
  • Rollaway bed fee: JPY 10120 per night
  • Hosted evening meal: JPY 8000
  • Facilities fee: JPY 2200 per person, per night and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Hyatt Fukuoka have a pool?

Yes, this property has an indoor pool.

Is Grand Hyatt Fukuoka pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1980 per night.

What time is check-in at Grand Hyatt Fukuoka?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hyatt Fukuoka?

Check-out is at noon.

Where is Grand Hyatt Fukuoka located?

Located in Hakata Ward, this luxury hotel is within a 15-minute walk of Kawabatadori Shopping Street, Fukuoka Anpanman Children's Museum, and Tenjin Underground Mall. Canal City Hakata and Marine Messe Fukuoka are also within 2 mi (3 km). Kushida Shrine Station is only a 4-minute walk and Gion Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hyatt Fukuoka Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

Reviews

Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Janice Reiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff, and service. Convenient location close to many shops and restaurants. Quiet and comfortable rooms.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big but hotel is showing its age. Location great for shopping.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay in Fukuoka. Staff was attentive and helpful. Breakfast is fantastic. Rooms are large and well stocked. Decor is slightly dated and the TV entertainment system was a bit lacking, but otherwise it was a great stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, property conditions & facilities
great amenities snd the best staff
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

gene

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location! Definitely deserves the five-star designation.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Teck Thiam

Liked: Cleanliness, staff & service, amenities
Yes, very clean and the front desk, bellboys, housekeeping etc all excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Great location and facilities...enjoyed the hot tub!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jessyca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the BESTTTTTT hotel ive ever been in!!!! Omg the mall outside was amazing and the live singing downstairs was such a vibe. ALSO THE DOWNSTAIRS BAR HAD THE BEST DRINKSS!!! And theres a food court downstairs too! Omg it was literally heaven. Rooms are amazing as well, the refa shower head?!?! AMAZING
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Very Good staff. Property is a bit old already.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Excellent staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff. Very clean and modern Hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Room was clean and well kept.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with connection to canal city and many dinning options. While the property and room is a little dated, the bathroom is large.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kuo Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is very good for shopping.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the atmosphere and the welcoming environment provided by the staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

MEI KIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of tge hotel is good for sightseeing and traveling
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
The lounge near the fountain has friendly staff and great desserts with coffee and tea just to relax for the night listening to piano and solo singer who are both amazing. Their Spa is something to check out too! Very clean and friendly staff. I will go here again. Highly recommend.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice, I think the rooms are a bit dated and could get a renovation. For the breakfast please let guests get coffee served from the big espresso machine, I personally think that a WMF self serve machine coffee is totally inadequate for a 5 star hotel, not a good coffee. This was one of the reasons I only had one breakfast at the hotel and the rest outside. Food quality at breakfast was all fine. Thanks.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

chom

Liked: Cleanliness, staff & service, property conditions & facilities
Place was excellent and the staff was very helpful.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful they went out of their way to make us comfortable. I wanted to ship my suitcase to the next hotel and the bellhop called the next hotel to make sure it ends up in our hotel room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and service
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location. Staff were very helpful from check in to check out.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful lobby, easy parking and top notch hospitality! Steps away from the Canal City Mall’s fantastic water show. We really enjoyed our stay!
Stayed 4 nights in Apr 2025