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Grand Hyatt Fukuoka

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Photo gallery for Grand Hyatt Fukuoka

A traditional Japanese-style bath with a wooden interior and a view of a bamboo garden. - Grand Hyatt Fukuoka (Fukuoka)
Property video
A modern restaurant interior with a stone wall, wooden seating, and a unique light fixture. - Grand Hyatt Fukuoka (Fukuoka)
An outdoor dining area with tables and chairs, a water feature, and a modern building facade. - Grand Hyatt Fukuoka (Fukuoka)
A modern hotel room with a sofa, armchair, round coffee table, and a large TV screen. - Grand Hyatt Fukuoka (Fukuoka)
Luxury
5.0 star property
9.2

Wonderful

Riverside sanctuary with Japanese flair

Spacious rooms and luxurious bathrooms await at this 5-star retreat connected to Canal City Mall. Enjoy the large indoor pool, two hot tubs, or visit the spa with sauna and onsen. Dining options abound from the hotel's restaurant to the vibrant food scene across Nakasu River.

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Room, 2 Twin Beds (Deluxe)

A hotel room with a large bed, a sofa, a desk, and a mirror.

Club Room, 2 Twin Beds (Deluxe)

  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a bed, two sofas, a wooden table, and a patterned carpet.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through curtains.

Room, 1 Queen Bed

8.8 out of 10
Excellent
(54 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Twin Beds

8.4 out of 10
Very good
(24 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, and a large mirror above the bed.

Room, 1 King Bed

8.2 out of 10
Very good
(13 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, two armchairs, a small table, a mirror, and a window with curtains.

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a small table, and a chair.

Club Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Club Room, 2 Double Beds (Deluxe)

A hotel room with a sofa, a bed, a desk, and a TV.

Club Room, 2 Double Beds (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Club Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Grand, Suite, 1 King Bed

A modern living room with a sofa, a round coffee table, a dining table with chairs, a potted plant, and a large window with curtains.

Grand, Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 2 Twin Beds (Grand)

A modern hotel room with a dining area, a living room with a sofa and a TV, and a large window with curtains.

Executive Suite, 2 Twin Beds (Grand)

  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, two sofas, a wooden table, and a patterned carpet.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed (Deluxe)

A hotel room with a large bed, a sofa, a desk, a TV, and a window with curtains.

Club Room, 1 King Bed (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed with Sofa bed (Premier)

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.

Club Room, 1 King Bed with Sofa bed (Premier)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located on the riverwalk, Grand Hyatt Fukuoka is in Hakata Ward neighborhood and is connected to a shopping center. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Port of Hakata and Ohori Park. Consider Marine Messe Fukuoka for a night out, and don't miss Fukuoka Anpanman Children's Museum, a top local attraction. Visit our Fukuoka travel guide
Map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018

What's nearby

  • A multi-level urban complex with green climbing plants, a red building, and a United Cinemas sign.
    Canal City Hakata
    1 min walk - 0.0 miles
  • A traditional Japanese gate with large wooden pillars, a red lantern, and Chinese characters.
    Kushida Shrine
    5 min walk - 0.3 miles
  • A cityscape with a prominent building featuring a unique triangular design surrounded by lush greenery.
    Acros Fukuoka Symphony Hall
    10 min walk - 0.6 miles
  • A busy indoor shopping corridor with ornate ceiling patterns and various shops on either side.
    Tenjin Underground Mall
    13 min walk - 0.7 miles
  • Fukuoka Anpanman Children's Museum
    9 min walk - 0.5 miles

Getting around

  • Kushida Shrine Station
    4 min walk
  • Hakata Station
    12 min walk
  • Fukuoka Airport (FUK)
    14 min drive

Restaurants

  • サイゼリヤ
    2 min walk
  • マクドナルド
    2 min walk
  • ディッパーダン
    2 min walk
  • うまや
    2 min walk
  • Grand Club
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,175 for adults and JPY 2,588 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Hosted evening meal available daily for a fee of JPY 8,000
  • Snack bar/deli

Restaurants on site

  • BAR FIZZ
  • MARTINI'S
  • THE MARKET F

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,453 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).
The following facilities or services will be unavailable from January 11 2027 to January 16 2027 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10120 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5175 for adults and JPY 2588 for children
  • Self parking fee: JPY 1980 per night
  • Rollaway bed fee: JPY 10120 per night
  • Hosted evening meal: JPY 8000
  • Facilities fee: JPY 2200 per person, per night and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Hyatt Fukuoka have a pool?

Yes, this property has an indoor pool.

Is Grand Hyatt Fukuoka pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1980 per night.

What time is check-in at Grand Hyatt Fukuoka?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hyatt Fukuoka?

Check-out is at noon.

Where is Grand Hyatt Fukuoka located?

Located in Hakata Ward, this luxury hotel is within a 15-minute walk of Canal City Hakata, Fukuoka Anpanman Children's Museum, and Tenjin Underground Mall. Port of Hakata is 1.4 mi (2.3 km) away. Kushida Shrine Station is only a 4-minute walk and Gion Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hyatt Fukuoka Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 691 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the bathtub in the room, good staff and clean room. It’s also near a good mall with lots of options. Convenient location as well.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In good location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay! Excellent service and spotless clean in the room. We also love the breakfast ❤️ Thank you so much
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s attached to the Canal City Mall, so really convenient to eat and shop. The only thing it’s lacking is free Onsen.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff, and service. Convenient location close to many shops and restaurants. Quiet and comfortable rooms.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient next to or inside the shopping mall. Staff were friendly and housekeeping was very thorough and clean. breakd=fast was excellent
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big but hotel is showing its age. Location great for shopping.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice staff speaking very good english
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great location and facilities...enjoyed the hot tub!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
great amenities snd the best staff
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay in Fukuoka. Staff was attentive and helpful. Breakfast is fantastic. Rooms are large and well stocked. Decor is slightly dated and the TV entertainment system was a bit lacking, but otherwise it was a great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location! Definitely deserves the five-star designation.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff. Very clean and modern Hotel.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes, very clean and the front desk, bellboys, housekeeping etc all excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of tge hotel is good for sightseeing and traveling
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is very good for shopping.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Place was excellent and the staff was very helpful.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the atmosphere and the welcoming environment provided by the staff.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and service
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location & service
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, their breakfast is strongly recommended 👍
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful lobby, easy parking and top notch hospitality! Steps away from the Canal City Mall’s fantastic water show. We really enjoyed our stay!
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Room was clean and well kept.
Stayed 1 night in Nov 2025