Does Ona Hacienda del Alamo Golf Resort have a pool?

Yes, this property has an outdoor pool.

Is Ona Hacienda del Alamo Golf Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Ona Hacienda del Alamo Golf Resort?

Self parking is free at this property.

What time is check-in at Ona Hacienda del Alamo Golf Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ona Hacienda del Alamo Golf Resort?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Ona Hacienda del Alamo Golf Resort located?

Situated in Fuente Alamo de Murcia, this golf hotel is 0.1 mi (0.2 km) from Hacienda del Alamo Golf Club and within 20 mi (32 km) of Virgen de la Arrixaca University Clinical Hospital and Sanctuary of la Fuensanta. Club de Golf Torre Pacheco and El Valle Golf are also within 20 mi (32 km).

8/10 Good

James

May 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet and relaxing staff great and food great 👍

Stayed 2 nights in Apr 2025

6/10 Okay

julian

Aug 31, 2025

The property is in the middle of nowhere. Unfortunately, chicken poop fertiliser odour seemed to infuse every breath taken. The grounds, which have the potential to be amazing, lacked care. Rubbish and weeds prevailed…

Stayed 1 night in Aug 2025

4/10 Poor

Karina

Sep 8, 2025

Liked: Property conditions & facilities

All of the paving around the property, balcony and around the swimming pool really dirty with mud. Loud live music on Saturday night. Heavy duvet on the bed, in summer, in Spain? Light covers not available, only duvet and sheet. Telephone in room did not work, so I had to get dressed and go in person to reception at 11pm.

Stayed 2 nights in Sep 2025

8/10 Good

Julie

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

Check in was great, very friendly staff, and room was great. Appreciate its low season but disappointing not to even have tea/coffee in the room as you have to go across to the golf club for all meals and drinks during October-April.

Stayed 1 night in Jan 2025

8/10 Good

Barry

Jan 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient for the golf,didnt dislike anything apart from two dogs continually barking in the next door room.

Stayed 9 nights in Dec 2024

10/10 Excellent

Dawn

Oct 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Every thing perfect. Best matras since we left home.

Stayed 4 nights in Oct 2024

10/10 Excellent

Allen B

Sep 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice!

Stayed 1 night in Sep 2024

6/10 Okay

shane

Feb 16, 2025

Liked: Room comfort

Desolate place without any facilities.

The room was fine and comfortable. The pool, Spa and aports center were closed. The golf course was in horrific shape. The restaurants in the community were closed. Felt like we were in a desolate movie lot. We paid for 2 nights, but stayed one and moved on.

Stayed 2 nights in Feb 2025

8/10 Good

Garry

Jun 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value for the money

Stayed 19 nights in May 2024

10/10 Excellent

Scott

Apr 15, 2023

Liked: Staff & service, property conditions & facilities, room comfort

Nice golf resort between Murcia and Cartagena

Nice golf resort between Murcia and Cartagena . Bueatiful surrounds. Quality finishes to spacious room

Stayed 1 night in Apr 2023

8/10 Good

Rebecca

Sep 15, 2024

Liked: Cleanliness

Disliked: Staff & service

Beautiful swimming pool and rooms. Good sunbeds. In 6 days there was no cleaning of tiling area around pool. Appeared to be little to no maintenance of outside areas. Poorest service ever received in a hotel.

Stayed 5 nights in Sep 2024

8/10 Good

Alison

Oct 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice room & area, was convenient for our 2 nights. Downside: Not enough food options, maybe because it was quiet? No hair dryer or tea/coffee making facilities in room

Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel

Jul 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally good hotel, but fire alarm went off on two night from the 4 night stay

Stayed 5 nights in Jul 2023

8/10 Good

Jeremy

Sep 30, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Great room, food service needs improvement

The room was brilliant - one of the best rooms I've ever stayed in. The campus was great and the breakfast was ok, but the food service at dinner was appalling. It took about an hour and a half to get a drink and one course.

Stayed 1 night in Sep 2023

6/10 Okay

Graham

Sep 23, 2023

Disliked: Cleanliness

peaceful place but pool closed all 9 days.

Pool was closed for all of our 9 day stay . Place was quite deserted to which we didn’t mind too much . Breakfast was OK and staff were very friendly and happy which made a difference . We had to ask for towels to be changed daily and the room was only cleaned every 4 days which was ok for us . Very peaceful place but if you need the pool you better check before booking .

Stayed 9 nights in Sep 2023

2/10 Terrible

Ross

Oct 16, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Flies everywhere. Checked in our room and saw a long trail of ants from the door to the tv area and on the bad. Spoke to reception who said it would just be cleaned. Asked to be moved and was told this wouldn’t be happening. A shame really as we were visiting to look at properties to purchase on this resort. We ended up not staying and finding a clean hotel 45 minutes away.

Stayed 2 nights in Jul 2024

2/10 Terrible

Nelson

Aug 7, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The amount of ants and flys was too much to handle you couldn’t eat or drink in peace as they go on your food and even drink of water i felt so bad for one child that was crying because of it .

Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveler

May 23, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel but most services closed

We went in Mid May 2025. A modern hotel. Room was nice and clean. Bed was very comfortable only 1 pillow though. They say the sheets will be refreshed on day 3 of a week long stay. We had spilt a small amount of coffee on the sheet but they just made the bed without changing the sheets. A handrail was loose in the bathroom and came off but staff fixed straight away. Looks a bit different to the photos but still very nice. Lots of flies and bugs around the pool area but theres probably not much that can be done about that. The pool was closed until July which was a bit strange as it was 28 degrees and very sunny. Some of the sunloungers were ripped and a few had bird excrement on them. The balanise beds were closed off. The snack bar by the pool was also closed. Staff were very nice and polite. Room didnt have coffee making facilites when we arrived but we were provided with a kettle and cups upon asking. We didnt eat much at the hotel, mainly went to the independent restauraunts and bar in the resort. Ordered a pork burger at the hotels club house which was raw in the middle so steered clear after that. The main areas were well lit at night but some of the paths between the apartments were very dark and we stumbled a few times on steps. The resort itself is quite remote. Definetely need a hire car if you plan on days out. There is a bus from fuente alamo to cartagena and murcia but getting a taxi is quite difficult. Staff were very helpful and rang several taxi firms for us.

Stayed 8 nights in May 2025

6/10 Okay

Aleksandra

Dec 26, 2023

Liked: Staff & service

Disliked: Cleanliness

We had to stop on the way, and chose this hotel. The rooms are big and comfortable with good views. But they are pretty old and there is a strong smell of dust. The room was so dirty that I refused to shower and went straight home. Found somebodies nail first thing when entered the bathroom. I am not gonna start on the bed, the way it was made and the strong odor.

Stayed 1 night in Dec 2023

10/10 Excellent

dorel

Aug 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A Memorable Family Reunion at Ona Hacienda del Alamo Golf Resort My wife and I recently had the pleasure of staying at Ona Hacienda del Alamo Golf Resort to celebrate a family reunion with my brothers, sisters, in-laws, and mom. The experience was nothing short of exceptional. The resort itself is a beautiful oasis, perfectly blending luxury with a relaxed, family-friendly atmosphere. The accommodations were spacious, comfortable, and well-appointed, providing us with the perfect setting for both relaxation and quality time with our loved ones. One of the highlights of our stay was the impeccable service. The staff went above and beyond to ensure that all our needs were met, making us feel welcome and cared for from the moment we arrived. Their attention to detail and warm hospitality truly enhanced our stay. The resort’s amenities were also top-notch. Whether it was enjoying a round of golf on the beautifully maintained course, lounging by the pool, or dining at one of the excellent on-site restaurants, there was something for everyone to enjoy. The surroundings were peaceful and scenic, providing the perfect backdrop for our family reunion. Overall, Ona Hacienda del Alamo Golf Resort provided us with an unforgettable experience, making our family reunion truly special. We left with wonderful memories and look forward to returning in the future.

Stayed 6 nights in Jun 2024

8/10 Good

Ginette

May 26, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel for Golfers and golfing only

My room was bright and large. Everything looks beautiful with flowers (I particularly love to see and smell lavender everywhere. Dining options not great: sometimes open, sometimes closed with no notification. Sometimes buffet, sometimes a la carte, again no notification. Reception: staff not too friendly (except for one young man, but unfortunately I did not take his name) Not gracefully offering assistance, even to simply call a taxi for me. I was also told that there was no other restaurants around. I had to eat at the hotel. However, while walking around, 2 minutes walk I found this community with a market store and 3 restaurants. Instead the front desk told me that I had to take a taxi to go to Fuente-Alamo. False advertisement: I chose ONA for the SPA which had been closed since the Pandemic.

Stayed 7 nights in May 2024

6/10 Okay

Paul

Oct 15, 2023

Liked: Property conditions & facilities

Disliked: Cleanliness

Third stay

After last review I provided was asked to give it another go so I did. Staff still nice, service still slow and this time had someone else’s clothes I’m my room!? BEWARE!!! Swimming pool closed until early 2024 but hotels.com don’t tell people (it’s on the properties website but that doesn’t really help when booking on hotels.com) See other reviews saying the same thing…. also worth noting room doesn’t get cleaned or towels replaced for stays under 6 days - just crazy!? Real shame as this hotel could be great but needs some immediate changes to make it on par with others - it’s out of season but still things could be better

Stayed 7 nights in Oct 2023

6/10 Okay

Lisa

Mar 30, 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The property is very remote with few onsite facilities. Definitely need to eat at the hotel but food choice poor and was always like warm, they have provided a microwave in the dining room to warm your food which isn’t appropriate when it should be warm to start with. We hired a car but no restaurants or cafes nearby, local town quite deserted. Very little choice, one fish, one meat, pasta, salad, cheese and a small desert selection. No table service, but drinks can be purchased at the bar that were quite expensive. Advertised as a spa hotel with indoor pool which was the reason we booked but this was closed for refurbishment and likely to be for the next 12 months. Outdoor pool far too cold to use and possibly closed, no one went in it for the week of our stay. Check out was 10am, charged us 10€ per hour for additional hour of late check out. No entertainment other than a golf course and a pool table. Room was large and spacious, bed very comfortable but it was full of ants including on the bed. Ants didn’t necessarily bother us but would no doubt be off putting to others. Would not stay again.

Stayed 7 nights in Mar 2024

6/10 Okay

Ian

Sep 10, 2024

Liked: Staff & service

We stayed here for a short break in early September, all in all we had a lovely break, however there are a few things that need dealing with before they become a bigger problem!! We knew the remoteness of the property so we had a hire car and had no issues with the location, actually we really enjoyed the location as we had day trips to Murcia, Cartagena, Mazzarron and Torrevieja all within an hours drive. The staff were lovely and friendly and the rooms and dining areas were clean and well presented. Food was good, typical buffet style but plenty of choice and fine for our 5 night stay. The issues were pretty much all as I had read in the previous reviews and unfortunately it doesn’t look like anything is being done to rectify them!!! The flies around the pool and outdoor areas I accept are pretty hard to deal with, but they are a real nuisance, I’m used to a few flies but this is really an issue here.. The pool is huge and fantastic and we enjoyed swimming, however the flies really spoilt our stay and we ended up heading out each day to the beach to escape them! Ants.. Everyday we had ants in the room! None when we arrived but I guess we must have disturbed them because they were relentless, we asked at reception but never fixed. Outdoor areas were looking unkept and in need of attention. So much potential here but it could go either way, Ona sort it out now or you will lose customers by not dealing with the issues, I see lots of lip service in your replies but no action!!!

Stayed 5 nights in Aug 2024

6/10 Okay

Paul

Jul 18, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Great property service shockingly slow

Property nice, rooms clean albeit they smell. (1003) Staff nice enough however the two main issues are the service is shockingly slow in every single area. Staff are nice enough but checkin just painful, bar the same. if you want just a coffee at breakfast that’s EUR 13 as they only do the buffet - the bar which will sell you a coffee only opens at 1100 in high season?!?! Want a pool towel - no separate towel room you have to go to main reception (if you get your timings wrong) stand and wait for the painfully slow checkin service of others to then pay EUR12 - (10 refundable deposit) to get your towel which is also a slow process - never been to a 4star hotel where you pay and leave a deposit for a simple towel? The hotel try’s to run with the lowest number of staff, one staff member at the bar two nights back and I was in a queue of 17 long…. What with the slow service you can wait a good 30 minutes. Expected a lot better - Ona have a long long way to go if they are to match its Sheraton predecessor. Oh and the second point is the inordinate amount of flies - appreciate nothing can be done outside but at least try and control internally (no attempts visible) whilst we were there - I stress a-lot of flies

Stayed 7 nights in Jul 2023

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