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Hotel La Palma Princess

4.0 star property
Family-friendly hotel with 5 restaurants connected to the convention center in Fuencaliente de la Palma

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Photo gallery for Hotel La Palma Princess

Exterior
Front of property
Fitness facility
Family Superior Room 2 Adults+2 Children | 1 bedroom, premium bedding, minibar, desk
5 bars/lounges, 2 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Breakfast included
  • Room service

Room options

Available filters for rooms
Showing 47 of 47 rooms

Standard Room Sea View Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

Standard Room 2 Adults + 1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room 2 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Superior Room 2 Adults+3 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 3 Ad+3 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 3 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Suite Ocean Room 2 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Family Room, Sea View (Superior, 2 Adults+2 Children)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

Family Superior Side Sea View 3 Ad+1 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 4 Twin Beds

Suite Ocean Room Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Family Superior Room, Sea View (2 adults and 3 children)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 2 Ad+4 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Side Sea View 2 Adults+1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Superior Sea View 3 Ad+1 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

Standard Room Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

Family Superior Room 4 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 4
  • 4 Twin Beds

Family Superior Room 3 Adults+3 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Room 4 Adults+2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Room 4 Adults + 1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 4 Ad

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

Family Superior Room 2 Adults+4 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 3 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Room 3 Adults+2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 4 Ad+1 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Room 3 Adults + 1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 4
  • 4 Twin Beds

Family Superior Sea View 4 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Side Sea View Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

Family Superior Side Sea View 3 Ad+3 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Partial sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Side Sea View 2 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Side Sea View 3 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Side Sea View 2Adults+2Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Superior Side Sea View 4 Ad+1 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Partial sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Room 3 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room Sea View 3 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 2 Ad+3 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Partial sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Suite Ocean Room 2 Adults + 1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room Sea View 2 Adults+1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 4 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Partial sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Room Sea View 2 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite Ocean Room 3 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 2 Ad+4 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 44 sq m
  • Partial sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Suite Ocean Room 2 Adults + 2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 4 Ad

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Superior Room 2 Adults+2 Children

Family Superior Room 2 Adults+2 Children | 1 bedroom, premium bedding, minibar, desk

Family Superior Room 2 Adults+2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 4
  • 4 Twin Beds

Standard Room Sea View 2Adults+2Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room 2 Adults + 2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 2 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Carretera de la Costa, Cerca Vieja 10, Fuencaliente de la Palma, La Palma, 38740

What's nearby

  • Iglesia de Nuestra Senora de los Banos - 3 min drive - 1.4 miles
  • Playa de la Zamora Chica - 4 min drive - 1.5 miles
  • Punta Larga - 4 min drive - 2.2 miles
  • San Antonio Volcano - 11 min drive - 3.3 miles
  • Puerto Naos Beach - 25 min drive - 14.1 miles

Getting around

  • Santa Cruz de la Palma (SPC) - 59 min drive

Restaurants

  • ‪El Jardin de la Sal - ‬10 min drive
  • ‪Kiosco la Charca - ‬40 min drive
  • ‪Tasca la Era - ‬10 min drive
  • ‪Panaderia Zulay - ‬10 min drive
  • ‪Bar Parada - ‬10 min drive

About this property

Hotel La Palma Princess

Upscale eco-certified hotel connected to the convention center
You can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars at Hotel La Palma Princess. Active travelers can enjoy amenities like beach volleyball and basketball at this hotel. Indulge in hydrotherapy, a body scrub, and aromatherapy at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a rooftop terrace and shopping on site.
You'll also enjoy perks such as:
  • 11 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and a banquet hall
  • Massage treatment rooms, a billiards/pool table, and a vending machine
Room features
All 378 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 24-inch TVs with satellite channels
  • Balconies or patios, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Hotel La Palma Princess are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • La Choza
  • La Tasca
  • La Vita
  • Pizzeria
  • Taburiente

Things to do

  • 11 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Mini golf
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 2 per day
  • Facilities fee: EUR 15 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 4 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

La Palma Princess & Teneguia Princess Fuencaliente De La Palma
Teneguía Princess
Teneguía Princess Fuencaliente de la Palma
Teneguía Princess Hotel
Palma Teneguia Princess Resort Fuencaliente de la Palma
Palma Teneguia Princess Resort
Palma Teneguia Princess
La Palma Princess Hotel
La Palma Teneguia Princess Resort
La Palma Tenguia Princess Vital Fitness
La Palma Teneguia Princess Vital Fitness
La Palma Princess Fuencaliente de la Palma
La Palma Princess Hotel Fuencaliente de la Palma

Frequently asked questions

Does Hotel La Palma Princess have a pool?

Yes, this property has 11 outdoor pools and a children's pool.

Is Hotel La Palma Princess pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Palma Princess?

Self parking is free at this property.

What time is check-in at Hotel La Palma Princess?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel La Palma Princess?

Check-out is at noon.

Are there all-inclusive benefits at Hotel La Palma Princess?

Some rate plans available at this property are all-inclusive.

Where is Hotel La Palma Princess located?

This family-friendly Fuencaliente de la Palma hotel is located by the sea, within 1 mi (2 km) of Playa de la Zamora Chica, La Palma Beaches, and Playa de la Zamora Grande. Punta Larga and Iglesia de Nuestra Senora de los Banos are also within 3 mi (5 km).

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Hotel La Palma Princess Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 145 out of 414 reviews
Rating 8 - Good. 197 out of 414 reviews
Rating 6 - Okay. 51 out of 414 reviews
Rating 4 - Poor. 15 out of 414 reviews
Rating 2 - Terrible. 6 out of 414 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice food good swimming pools, always things to do.
Stayed 7 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facilities

Wonderful time here. Mostly the staff were pleasant. A few grumpy staff restaurant staff which was a shame.
Poolside
Stayed 3 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely resort

Massive complex,so some rooms are quite a trek from the pools, but they are excellent pools, food as expected, grounds and buildings really good condition and clean, clearing service bit slow at meals, good WiFi, quite isolated, nothing within walking distance but bus stop outside hotel if you feel like exploring, although car a much more practical option.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lorenzo luigi domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautyful location and botel
Stayed 7 nights in Dec 2023

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

We stayed one week at this large holiday resort in La Palma with stunning views and several great swimming pools. The resort is family-friendly and offers plenty of amenities. However, the check-in process was frustrating, taking over an hour after a long journey. While the rooms were clean, they clearly needed maintenance, with noticeable mold in the bathrooms. The food at the Food Market was okay but often overcooked and dry, and the coffee was disappointing. Overall, it’s a decent option for families but could improve in key areas.
Stayed 7 nights in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful setting. Great amenities.
Stayed 7 nights in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute nite cheeky week away and we thoroughly enjoyed it
Stayed 7 nights in May 2023

4/10 Poor

Agnieszka

Liked: Property conditions & facilities
Disliked: Staff & service
The property is beautiful, food delicious and amazing gym and fitness. But full of cockroaches and stuff not bothering.
Stayed 3 nights in Feb 2024

6/10 Okay

Catherine

Liked: Staff & service, amenities, property conditions & facilities
Very all inclusive style. Mass amount of people. They're were live cockroaches not only on the grounds but in the dinning hall. Location is very inconveniente. Long windy road to leave the hotel to get anywhere. Couldn't turn off a/c in the room.
Stayed 6 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful as it was surrounded by nature - mountains and nature. No beach close by and no where to walk xcept around the hotel.
Stayed 14 nights in Jan 2023

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all fine except the missing aircon in the gym
Stayed 13 nights in Aug 2023

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2023

8/10 Good

Sylvie

Liked: Property conditions & facilities
We had a room 5105S in a great location, close to everything with a great view. Beds were very comfortable, the black out drapes kept the light out and the sofa bed added a nice extra seating area. The landscaping was beautiful and well maintained, the pools absolutely stunning but not well patronized except for the heated one. We preferred the times without animation, thankfully there wasn’t much, thank god because it was horrible noise. We complained and it seemed to work, otherwise there was absolutely nowhere to escape on the premises, not even our room. It should not be allowed. Both morning and evening buffets had a lot of choices and very good food but the access to what one is looking for very badly planned. To put butter with salad ( to keep it cold ?) Is plain stupid in this climate; not close to the breads ? Hiding spoons, napkins, bowls, condiments, in an entire week, we never mastered the illogical presentation of foods. Everything was quite tasty and well prepared but within an hour of opening the buffets, they were out of juices, cafes, red wine or popular meats and they didn’t replenish. The cleanliness of the dishes and utensils were often questionable, and the crowd management tedious. We were even made to wait outside, unprotected from the rain. But the property is beautifully stunning, not easy to access which adds to the charm and with a car to tour around, had a very nice week taking advantage of the different sites on that side of the island.
Stayed 7 nights in Jan 2025

8/10 Good

Farshid

Liked: Cleanliness, amenities
For a four star it was good. Thumps up. only a few things that should not spoil it for you... 1. Only 1 heated pool in the Autumn. 2. For meals you are told where to sit, rather than choosing for yourself. (I felt like a school child, after queuing to get in the dining hall) And a member of senior staff, very rude, for a chair that was not allocated to a table that we wanted to sit on. Very bizarre, on every meal. The food was very good. 3. The other staff including reception, were great.
Stayed 4 nights in Dec 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijke getaway in januari gehad.

Prachtig gelegen groot en netjes resort voorzien van alle gemakken. Vriendelijk personeel. Beetje gedateerde kamer 9103S maar groot en van alle gemakken voorzien. Schoonmaak indien gewenst elke dag. Eten in biffervorm en veel keuzes. Hadden half pension en daar hoort geen drinken bij bij avondeten. Vinden we apart. Kosten drankjes op zich prima, heerlijke week in voorseizoen gehad.
Stayed 7 nights in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos pasado unos días estupendos en familia. El equipo de animadores es muy agradable y se han portado fenomenal con nuestra hija, sobretodo Irene, Macarena, Irma y Thyson. Enhorabuena a todos!!
Stayed 6 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima all inclusive

Echt een all inclusive hotel Inchecken duurde even. Ontbijt zeer goed alles aanwezig en goede kwaliteit Avondmaaltijden of beter aanbod redelijk uitgebreid en kwaliteit best goed. Zeker salade en fruit deel alsmede de desserts Helaas geen koffie optie als dessert optie Vlees kwaliteit. De steaks ed vond ik echt zeer magere kwaliteit. Ook viel het regelmatig uit de toon met andere gerechten zodat alles maar beetje los op je bord lag. De meer thema gerichte opties zoals mexican was goed alleen vlakke smaak. Voor iedere mond dus geschikt Kamers zijn perfect. Ook bedden. Kan niet anders zeggen. Uitzicht op zonsondergang is aanrader. Goede compensatie want hotel ligt ver weg van alles.20 minuten naar fuencaliente als eerste dorp dichtbij. Voor wandelaars zoals ik mss daarom wat onhandig. Auto dan nodig. Gemakswinkel veel te duur, beperkt iets te krijgen. Voor wandelaars was optie lunch pakketje fijn geweest.
Stayed 7 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimi servizi, il buffet è molto ricco e il rapporto qualità prezzo è ottimo. Ci sono due piscine riscaldate, utilizzabili anche in inverno. Unica pecca: aprirei la spa un'oretta per i ragazzi. Che non sia aperta per i bambini (sotto gli 11 anni) è un vero plus.
Stayed 3 nights in Jan 2025

8/10 Good

José Manuel Adame

Stayed 3 nights in Dec 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy alejado de todo
Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Catalin Nicolae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones,buena comida...lo malo que no hay nada alrededor y que no hay ascensores....hay muchos que andar dentro del resort. El entretenimiento por las noches flojito. Las habitaciones grandes y limpias. Yo repetiria
Stayed 4 nights in Oct 2024

10/10 Excellent

Barry Christiaan Jacobus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wat een geweldig hotel. Ruime kamers, heerlijk bed, balkon. heel veel zwembaden. Top eten hele dag door. Vriendelijk personeel. Van alles wordt er gedaan, entertainment ed. 1 nadeel of niet, je hebt gewoon een auto nodig. Bochtige wegen erg steil op en af. Lopen geen optie. Geweldig hotel met prachtige zonsondergangen, aanrader voor iedereen.
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel Rodríguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel, e increíble la isla. Volveremos seguro.
Stayed 7 nights in Jul 2024

10/10 Excellent

Baithieri Madeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal, la comida, los servicios de limpieza y el alojamiento en general muy buena. Podria repetir otra vez alojarme ahi. Muy satisfecha con todo.
Stayed 3 nights in Jun 2024