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Golden Lakes Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a sauna

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Photo gallery for Golden Lakes Hotel

Premium Studio, Terrace, Lake View (Studio) | Terrace/patio
View from room
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
View from room
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Studio, Kitchenette, Lake View (with Sofabed)

View from room

Comfort Studio, Kitchenette, Lake View (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Kitchenette, Garden View (with Sofabed)

Family Studio, Kitchenette, Garden View (with Sofabed) | Living area | 40-inch Smart TV with satellite channels, TV, offices

Family Studio, Kitchenette, Garden View (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Standard Room, 2 Twin Beds, Garden View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Lake View

Standard Room, 2 Twin Beds, Lake View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Separate bedroom
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, Terrace, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, Kitchenette, Lake View (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Apartment, Kitchenette, Lake View (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 72 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, Terrace, Lake View

View from room

Standard Room, Terrace, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Separate bedroom
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Kitchenette, Garden View (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Comfort Studio, Kitchenette, Garden View (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, Terrace, Lake View (VIP Studio)

Superior Studio, Terrace, Lake View (VIP Studio) | Living area | 40-inch Smart TV with satellite channels, TV, offices

Superior Studio, Terrace, Lake View (VIP Studio)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, Terrace, Lake View (Studio)

Premium Studio, Terrace, Lake View (Studio) | Living area | 40-inch Smart TV with satellite channels, TV, offices

Premium Studio, Terrace, Lake View (Studio)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Route de la Plate Taille, 51, Froidchapelle, Wallonia, 6440

What's nearby

  • Lac de l'Eau d'Heure - 3 min walk - 0.2 miles
  • Natura Parc l'Eau d'Heure - 13 min walk - 0.7 miles
  • Gravity Park - 8 min drive - 5.7 miles
  • Aquascope - 22 min drive - 16.4 miles
  • Val Joly Lake - 37 min drive - 16.8 miles

Getting around

  • Pry Station - 14 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 34 min drive

Restaurants

  • ‪Beach Club - ‬5 min walk
  • ‪Iwago 66 - ‬11 min walk
  • ‪La Brasserie des Lacs - ‬5 min walk
  • ‪Le Relais De Cerfontaine - ‬6 min drive
  • ‪Pizza Landal Village - ‬11 min walk

About this property

Golden Lakes Hotel

Upscale eco-certified hotel near Lac de l'Eau d'Heure
Located close to Natura Parc l'Eau d'Heure and Gravity Park, Golden Lakes Hotel provides an adjacent golf course, a terrace, and a garden. Adventurous travelers may like the cycling at this hotel. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. The on-site international cuisine restaurant, La Brasserie des Lacs, offers breakfast, brunch, lunch, dinner, and ocean views. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and express check-out
  • An elevator, massage treatment rooms, and a computer station
Room features
All 79 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and offices.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, mini fridges, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Brasserie des Lacs

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Area rugs in room
  • Elevator (32 inch wide door)
  • Tile flooring in room

More

  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 23 for adults and EUR 11.5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: EUR 49
  • Spa fee: EUR 49
  • Hot tub fee: EUR 49
  • Facilities fee: EUR 49 per person and includes use of: sauna; water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed facilities fee is charged per hour to access the spa.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Golden Lakes Hotel Hotel
Golden Lakes Hotel Froidchapelle
Best Western Plus Golden Lakes Hotel
Golden Lakes Hotel Hotel Froidchapelle

Frequently asked questions

Does Golden Lakes Hotel have a pool?

Yes, this property has an indoor pool.

Is Golden Lakes Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Golden Lakes Hotel?

Self parking is free at this property.

What time is check-in at Golden Lakes Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Golden Lakes Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Golden Lakes Hotel located?

Situated near a boardwalk/promenade, this spa hotel is within a 15-minute walk of Lac de l'Eau d'Heure and Natura Parc l'Eau d'Heure. Gravity Park and La Tour Salamandre are also within 9 mi (15 km).

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Golden Lakes Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 270 reviews
Rating 8 - Good. 83 out of 270 reviews
Rating 6 - Okay. 25 out of 270 reviews
Rating 4 - Poor. 6 out of 270 reviews
Rating 2 - Terrible. 4 out of 270 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great room, amazing breakfast. Nice surroundings for a morning run.
Stayed 1 night in Jan 2025

10/10

It was a pleasure to stay at this property for a short vacation with my girlfriends.
Stayed 1 night in Apr 2024

8/10

Nice place
Stayed 1 night in Aug 2022

8/10

We enjoyed the lake view but not so much the fact that it is indeed a village and not a hotel and sometimes visitors might book a 2-night stay to celebrate and spoil the otherwise quiet surroundings.
Stayed 1 night in Aug 2024

10/10

Love the scenes, the nature and the comfortable room.
Stayed 5 nights in Jul 2022

10/10

impeccable
Stayed 1 night in Jun 2024

8/10

Poor cellular service in the area which is away from towns and villages. Nice quiet retreat.
Stayed 3 nights in Jun 2024

10/10

It was very good. Onsite restaurant was delicious. Staff very lovely and accommodating. One pointer , i would say, is for the hotel to have access to local taxis and services as felt quite restricted for airport transfers to and fro.
Stayed 1 night in Aug 2022

10/10

A wonderful overnight stay on our way back home. We've had been staying here before, so we knew exactly, why we were booking it again: rooms are most beautifully equipped, with very spacious bathrooms and a stunning lake view. And it is pet-friendly, which for us is a must, since we are travelling with our family dog. Check-in and Check-out are fast and efficient, you get all the information, you need (like how to find the way to your room, which in the beginning might be a bit difficult). We will definitely be staying in this hotel again, of the possibility arises.
Stayed 1 night in Nov 2023

10/10

Lack of English speaking personnel in the reception. Clean, quiet, beautiful place.
Stayed 5 nights in Feb 2023

4/10

The place is missing good service and they wanted 50 euros because I left at 12 not 11. I asked for a wine opener which I had to go and pick up my self and I had to return it I could just leave it in the room. Very cooled service
Stayed 2 nights in Sep 2023

6/10

Arrived in the dark after airport was closed due to strike booked in pains given key fob and told its behind reception took me ten minutes in the dark a drain to find it . Then we had to clean the door to get inthick with spider webs even in the room Breakfast just ok beautiful surroundings though wouldn’t want to stay again though
Stayed 2 nights in Oct 2022

10/10

The apartments were fantastic, a real sense of quality, and even with other rooms around you it felt very private. We opted for a lake view and I'm so glad we did - with panoramic views of the lake from large glass windows/doors. The space itself was excellent with a large living area and a small but useful kitchen area. The accommodation is ideally located for Natura Parc leisure facilities - and whilst they are different organisations it would be good if they had better communication/links with each other. For example we had to depart our room for 11am whereas Natura Parc does not open until 1pm. As it was raining we decided to drive on to our next location rather than wait around for 2 hours. Had Natura Parc opened earlier we would have gone there. Whilst this is not the fault of the accommodation it would have been useful if you could check out later on or if there was somewhere you could eat lunch to pass the time until Natura Parc opened.
Stayed 1 night in Apr 2024

10/10

Stayed 4 nights in Apr 2025

10/10

Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

2/10

Rien n’est dis à l’avance pour accéder au spa il faut prévenir qu’on doit réserver pour y accéder parceque rien n’est indiqué et aucun geste n’a été fait pour ne fusque arranger mon séjour et le rendre plus agréable.
Stayed 1 night in Feb 2025

10/10

Le wifi était un peu chaotique mais en même temps on est pas là pour ca
Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Séjour trop court mais excellent
Stayed 1 night in Dec 2024

10/10

Hôtel est super, la brasserie est sympa, le lieu très agréable
Stayed 3 nights in Dec 2024

10/10

Stayed 1 night in Dec 2024

2/10

Stayed 2 nights in Nov 2024