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Novotel Freiburg am Konzerthaus

4.0 star property
Hotel in Freiburg im Breisgau with a full-service spa and a 24-hour front desk

Choose dates to view prices

Novotel Freiburg am Konzerthaus delivers upscale comfort with practical amenities. Guests relax at the onsite spa and enjoy meals at La Rotonde restaurant. The property offers an indoor pool, dry cleaning services, and high-speed WiFi throughout for a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Double Bed

7.8 out of 10
Good
(18 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed, Balcony

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, 1 Double Bed with Sofa bed, Balcony

Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Map
Konrad Adenauer Platz 2, Freiburg im Breisgau, BW, 79098

What's nearby

  • University of Freiburg - 6 min walk - 0.4 miles
  • Old Town Hall - 8 min walk - 0.5 miles
  • Freiburg Main Cathedral - 11 min walk - 0.6 miles
  • Muensterplatz - 11 min walk - 0.6 miles
  • University Hospital Freiburg - 19 min walk - 1.1 miles

Getting around

  • Freiburg (Breisgau) Central Station - 4 min walk
  • Freiburg Hospital S-Bahn - 17 min walk
  • EuroAirport Airport (BSL) - 52 min drive

Restaurants

  • ‪Hermann - ‬5 min walk
  • ‪Cafe Pow! - ‬3 min walk
  • ‪La Cornerie - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Mai Wok - ‬3 min walk

About this property

Novotel Freiburg am Konzerthaus

Upscale hotel near a train station
A terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Freiburg am Konzerthaus. Take some time to relax at the onsite spa. Be sure to enjoy a meal at La Rotonde, the on-site restaurant. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A 24-hour front desk, an elevator, and luggage storage
  • Bicycle parking, meeting rooms, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 219 rooms offer amenities such as free WiFi, sound-insulated walls, and minibars.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and heating

Similar properties

Exterior
Mercure Hotel Freiburg am Munster
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
Mercure Hotel Freiburg am Munster

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Rotonde

Things to do

  • Bicycle storage
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,885 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Covered self parking fee: EUR 28 per day
  • Pet fee: EUR 19 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE120493093

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Freiburg am
Freiburg Novotel
Freiburg Novotel am Konzerthaus
Novotel am Konzerthaus
Novotel am Konzerthaus Hotel
Novotel am Konzerthaus Hotel Freiburg
Novotel Freiburg
Novotel Freiburg am Konzerthaus
Novotel Freiburg Konzerthaus
Novotel Konzerthaus Freiburg
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Hotel Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Freiburg im Breisgau Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Hotel
Hotel Novotel Freiburg am Konzerthaus
Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau

Frequently asked questions

Does Novotel Freiburg am Konzerthaus have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Novotel Freiburg am Konzerthaus pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 28 per day.

What time is check-in at Novotel Freiburg am Konzerthaus?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Novotel Freiburg am Konzerthaus?

Check-out is at noon.

Where is Novotel Freiburg am Konzerthaus located?

Situated in Freiburg im Breisgau, this spa hotel is steps from Southern Black Forest Nature Park, Goethe Institute, and Freiburg Concert Hall. Blue Bridge and University Library Freiburg are also within 5 minutes. Freiburg (Breisgau) Central Station and Freiburg (QFB-Freiburg Train Station) are within a 5-minute walk.

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Novotel Freiburg am Konzerthaus Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 425 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and easy for our itinerary. Close to sites, shopping and transportation.
Stayed 1 night in Sep 2025

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Our family of 5 was very comfortable, and we enjoyed the pool so much after a long day of walking! The breakfast was wonderful!
Stayed 3 nights in Aug 2025

6/10 Okay

Paramasivam

Liked: Cleanliness, property conditions & facilities
Room tariff is too dynamic but increasing even if I want to extend the stay, this tarrif is increased Disappointed. Staffs in general not friendly.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Team, good rooms
Stayed 2 nights in Jul 2025

2/10 Terrible

Monika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not very friendly
Stayed 4 nights in Sep 2025

8/10 Good

Chun Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

8/10 Good

Sergio Coronado

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good location. Easy walk from the train to drop your bags, then easy walk through the
Stayed 3 nights in Apr 2025

6/10 Okay

Ron

Liked: Cleanliness
Front desk staff weren’t helpful in resolving some issues
Stayed 2 nights in Jul 2025

8/10 Good

Fuechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many shopping stores. Great underground parking space.

10/10 Excellent

Shyam Sundar

Liked: Staff & service, amenities, property conditions & facilities
Had a great stay with family. Walkable distance (5 mins) to Hauptbahnhof and trams that take you to old city. Rooms are clean, property is well maintained. Excellent location. Highly recommend.

10/10 Excellent

Shizuko

Liked: Cleanliness, staff & service, amenities
I hope the elevator shaft would be repaired soon. Other than this point, I was happy with my stay because of the good and kind service of your staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice parking garage and my three year old loved the kids play area in lobby. Check in was fast and room was spacious and great. Breakfast was VERY good and the staff maintained area well stocked despite busy times. The pool is also great for kids. Hotel restaurant was very good too for dinner one night. Only thing I can complain about is slow Elevators in the morning. Location is great and overall a wonderful Stay.
Stayed 2 nights in Oct 2022

8/10 Good

Lauren

Liked: Staff & service, property conditions & facilities
A hotel located adjacent to the hauptbahnhof. The room was well sized as was the bathroom and had a nice view of part of old town. The front desk staff was able to accommodate my very late check in. The carpet in the room wasn't the cleanest and housekeeping was a bit agressive about wanting to clean at 9:15am.
Stayed 1 night in Nov 2022

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities
Undergoing renovations. The carpet in our hotel room was very stained and dirty but everything else appeared tidy and clean.
Stayed 1 night in Dec 2022

2/10 Terrible

Clare

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a six night stay in Novotel Munich we had a five night stay here in Novotel Freiburg. The difference in hotels was remarkable. The hotel in Munich was 5/5 but Freiburg Novotel was 1/5. The location is great - right by the station (trains, trams, buses) and town but that is where it ended. The description says it has a pool but for all six days it was ‘closed for cleaning’. We had travelled with a child and planned on using the pool every day so that was disappointing. The spa area was also closed ‘for cleaning’ throughout our stay. There was meant to be a bar/ restaurant area but that was often closed. For example we went to dine there Sunday night - closed. We then tried Monday night - closed. Breakfast is buffet style and is in a nice room and could be good if replenished but was sketchy. The hot food was poor quality and poorly cooked, the croissants dry, fruit non existent etc etc. The rooms are very tired and need refurbishing. Our air conditioning didn’t work and our tv broke down twice during our stay. The mini bar fridge didn’t work. The area is very noisy late at night as it’s on the way back to the station and you hear the drunks going home - quite a few hang around on the steps of the building next door too with the associated debris/smell. From about 5.45am the garbage vehicles, laundry, drinks deliveries start so don’t expect to sleep as you get woken up with the loud bangs. The staff aren’t interested and in hindsight we should have moved hotels on day 1.
Stayed 5 nights in Aug 2023

8/10 Good

Jutta

Liked: Cleanliness, staff & service
Sonst alles okay
Stayed 2 nights in Oct 2025

8/10 Good

Hans-Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut gelegen am Bahnhof nahe am Zentrum. Daher aber auch etwas laut.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super organisiert. Tolles Zimmer
Stayed 1 night in Aug 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Aug 2025

8/10 Good

Jürgen

Liked: Cleanliness, staff & service
leider ein teures Frühstück und teurer Parkplatz, Preis-Leistung des Zimmers noch okay, Hotel schon etwas in die Jahre gekommen, nur Badewanne mit Duschmöglichkeit, aber alles sauber und Personal freundlichen!
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, very clean, all amenities other than a safe, great location next to trains and buses, very nice staff, only gripe is the addition of the use of the sofa bed in the room. It’s a bit hard you know your on it rather than a real bed but I would definitely stay again. There’s a pool too but we weren’t there long enough to benefit from it. Stayed with 2 teens.
Stayed 2 nights in Aug 2025

8/10 Good

Vania

Liked: Amenities
Albergo con ottimi servizi, piscina accessibile e facilità di parcheggio (a pagamento) in un posizione ottima e vicina al centro città. Purtroppo entrando in camera l'odore era sgradevole e la camera, seppure dotata di tutti i confort, non era stata pulita con attenzione; il tavolo era pieno di briciole e sotto il letto c'era una confezione vuota di patatine che è rimasta per tutto il nostro soggiorno ( nonostante la camera venisse "ripulita" tutti i giorni). Nel complesso comunque gradito.
Stayed 3 nights in Aug 2025

6/10 Okay

Seung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No air condition in the room. Room gets very warm in Summer. Hard to get sleep due to the heat.
Stayed 5 nights in Jun 2025

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