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Mercure Hotel Freiburg am Munster

3.0 star property
Pet-friendly hotel with a 24-hour front desk connected to the convention center in Freiburg im Breisgau

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Photo gallery for Mercure Hotel Freiburg am Munster

Privilege, Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing
Property amenity
Bar (on property)
Interior detail
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098

What's nearby

  • Muensterplatz - 3 min walk - 0.2 miles
  • Freiburg Main Cathedral - 3 min walk - 0.2 miles
  • Old Town Hall - 5 min walk - 0.3 miles
  • University of Freiburg - 13 min walk - 0.7 miles
  • Messe Freiburg - 5 min drive - 2.1 miles

Getting around

  • Freiburg (Breisgau) Central Station - 11 min walk
  • Freiburg Hospital S-Bahn - 18 min walk
  • Mulhouse (MLH-EuroAirport) - 46 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Le Buffet - ‬1 min walk
  • ‪Skajo - ‬3 min walk
  • ‪Eiscafe Lazzarin GmbH - ‬3 min walk
  • ‪Alte Stadtwache - ‬4 min walk

About this property

Mercure Hotel Freiburg am Munster

Hotel near Freiburg Main Cathedral
A shopping mall on site, a library, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Hotel Freiburg am Munster. The on-site restaurant, Muensterblick, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A front-desk safe, a 24-hour front desk, and meeting rooms
  • A gift shop, a computer station, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 117 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with digital channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Things to do

  • Library
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number DE120493093

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Frequently asked questions

Is Mercure Hotel Freiburg am Munster pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Freiburg am Munster?

Self parking is available for EUR 22 per night. Limited spots are available.

What time is check-in at Mercure Hotel Freiburg am Munster?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Freiburg am Munster?

Check-out is at noon.

Where is Mercure Hotel Freiburg am Munster located?

Located in the heart of Freiburg im Breisgau, this hotel is within a 5-minute walk of Southern Black Forest Nature Park and Freiburg Main Cathedral. Muensterplatz and The Whale House are also within 5 minutes. Freiburg (Breisgau) Central Station is 11 minutes by foot and Freiburg (QFB-Freiburg Train Station) is 12 minutes.

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Mercure Hotel Freiburg am Munster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 1000 reviews
Rating 8 - Good. 433 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Mercure. Room was clean, had everything what's needed and personal was always friendly and helpful. Hotel is located very centrally so it's also very easy to reach all attractions in Freiburg.
Stayed 7 nights in Apr 2025

10/10 Excellent

giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, good value, parking nearby
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice breakfast included with the room rate.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super convenient to visiting Freiburg. The cathedral and shopping are easily within walking distance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great restaurants both nearby and inside the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.About a 15 min walk from the train station and just steps away from the Altstadt.
Stayed 1 night in Nov 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful staff! Highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with room, staff and facilities.
Stayed 1 night in Sep 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location with good connection to public transport. Staff are helpful and the breakfast is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Mercure Hotel! The location was perfect, the room was clean and comfy, and the staff was very accommodating! I would definitely stay here again! The parking was so easy since the hotel is linked to the parking garage! We did not have breakfast, so I can’t comment on that!
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay - the room was immaculately clean and comfortable, the staff was very helpful and kind. Ideal proximity to walking paths, the Munsterplatz, shopping and dining. We hope to return to Freiburg and we will absolutely stay at the Mercure again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Analisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight and it was a very comfortable stay and very conveniently located near the old town and cathedral. The rooms are modern and the bathrooms are great. Will definitely stay here again if passing through.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Perfect location by the Carhedral. Great for walking and exploring the city.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities

Near city center and train station

Short stay for one day. Staff friendly, and close to all amenities and trainnstation.
Stayed 5 nights in Oct 2024

8/10 Good

El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good gym membership available good shopping everything right there so very close to town
Stayed 15 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I can say is that the entrance to the hotel is not the easiest to find.l because you see the restaurant advertisement and not the hotel. However, that is such a minor complaimt. The room was clean and safe. The staff was so pleasnt, friendly, and helpful. The hotel was also ideally located to the tram and other locations. I highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

Premnath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in a good location. Good service!

A good comfortable stay with the family in the old town of Freiburg. Good location and sufficient amneties in the hotel. Recommended!
Stayed 1 night in Apr 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freiburg

Nice hotel with a comfortable room & friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect b’fast !
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful
Stayed 2 nights in Apr 2024

8/10 Good

Fabian

Okay
Stayed 1 night in Feb 2025

8/10 Good

Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

ALICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly located hotel

Stayed for two nigh nights to visit Freiburg and made most of it's perfect location. The staff, including cleaning personnel are very friendly to our dog too. That made our stay very enjoyable.
Stayed 2 nights in Mar 2024

8/10 Good

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel with very good breakfast. The rooms are spacious, clean and modern. I loved the shower. The only thing I didn’t like was two single duvets on a double bed. Breakfast was fantastic in terms of choices. Location wise it is close to the Minster and on the side of town that is convenient to go hiking in the hills/Black Forest. Slightly further to walk from the main train station, but still very close to most things. For what it offered was good value too.
Stayed 3 nights in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A nice modern hotel well placed for the old town. Staff were helpful and attentive. It lacks anywhere to get a beverage and snack during the day. I arrived at about 9pm and ate in the bar area where I paid over the odds for a very small portion of reheated chilli con carne. In summary, a nice place to sleep but limited other facilities.
Stayed 3 nights in Oct 2024