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Mercure Hotel Freiburg am Munster

3.5 star property
Travelers enjoy local cuisine at the restaurant while staying connected through convenient amenities, with attentive staff ensuring a smooth experience in Freiburg

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Photo gallery for Mercure Hotel Freiburg am Munster

Exterior - Mercure Hotel Freiburg am Munster (Freiburg im Breisgau)
Meeting facility - Mercure Hotel Freiburg am Munster (Freiburg im Breisgau)
Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing - Mercure Hotel Freiburg am Munster (Freiburg im Breisgau)
Exterior - Mercure Hotel Freiburg am Munster (Freiburg im Breisgau)
Exterior - Mercure Hotel Freiburg am Munster (Freiburg im Breisgau)
Mercure Hotel Freiburg am Munster is downtown, offering on-site shopping and a library. Muensterblick restaurant serves regional breakfast and dinner. Guests enjoy in-room WiFi, a business center, and multilingual staff in this smoke-free property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(51 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

Privilege, Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Freiburg im Breisgau, Mercure Hotel Freiburg am Munster is connected to a rail/subway station. Historical Merchants' Hall and The Whale House are local landmarks, and some of the area's attractions include Freiburg Botanical Garden and Echte Helden Arena. Looking to enjoy an event or a game while in town? See what's happening at Moslestadion or Dreisamstadion. Spend some time exploring the area's activities, including skiing and golfing. Guests appreciate the hotel's central location. Visit our Freiburg im Breisgau travel guide
Map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098

What's nearby

  • Blick auf den Seebuck.
    Southern Black Forest Nature Park
    1 min walk - 0.0 miles
  • Freiburg Main Cathedral which includes a church or cathedral
    Freiburg Main Cathedral
    5 min walk - 0.3 miles
  • Muensterplatz featuring outdoor eating and street scenes
    Muensterplatz
    5 min walk - 0.3 miles
  • Old Town Hall
    Old Town Hall
    6 min walk - 0.4 miles
  • Cityscape from the university town of Freiburg im Breisgau in southern Germany
    University of Freiburg
    12 min walk - 0.7 miles

Getting around

  • Freiburg (Breisgau) Central Station
    11 min walk
  • Freiburg Hospital S-Bahn
    18 min walk
  • Mulhouse (MLH-EuroAirport)
    59 min drive

Restaurants

  • Alte Wache - Haus der badischen Weine
    4 min walk
  • SKAJO
    3 min walk
  • Enchilada
    1 min walk
  • HANS IM GLÜCK - FREIBURG Europaplatz
    2 min walk
  • GIOIAmia
    2 min walk

About this property

Mercure Hotel Freiburg am Munster

Hotel connected to the convention center
A shopping mall on site, a library, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Hotel Freiburg am Munster. The on-site restaurant, Muensterblick, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A front-desk safe, luggage storage, and meeting rooms
  • Free newspapers, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 117 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with digital channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (EUR 22 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Things to do

  • Library
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number DE120493093

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Frequently asked questions

Is Mercure Hotel Freiburg am Munster pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 22 per night. Limited spots are available.

What time is check-in at Mercure Hotel Freiburg am Munster?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Freiburg am Munster?

Check-out is at noon.

Where is Mercure Hotel Freiburg am Munster located?

Located in the heart of Freiburg im Breisgau, this hotel is within a 5-minute walk of Southern Black Forest Nature Park, Freiburg Main Cathedral, and Muensterplatz. The Whale House and Stadtgarten are also within 5 minutes. Freiburg Hospital S-Bahn is 18 minutes by foot and Freiburg (Breisgau) Central Station is 11 minutes.

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Reviews

Mercure Hotel Freiburg am Munster Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 416 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

Reviews

10/10 Excellent

Sebastien

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Clean, comfortable, quiet rooms & helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great location and everything great woth hotel
Stayed 6 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Clean room, spacious shower, good view of the hills to rear, great location
Stayed 3 nights in Oct 2025

8/10 Good

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, nicely located
Stayed 5 nights in Aug 2025

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Good location. Helpful staff. Great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was good. Hotel centrally located
Stayed 3 nights in Sep 2025

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort

Great location!

The hotel staff were fantastic, and customer service was excellent. Additionally, the hotel's location is perfect. However, the room carpet was stained and needed cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice breakfast included with the room rate.
Stayed 3 nights in Sep 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great restaurants both nearby and inside the hotel.
Stayed 1 night in May 2024

10/10 Excellent

LIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our needs. Comfortable beds, everything in good working order, good shower. Great location. A fridge in the room would have been good, but other than that it was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful staff! Highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice hotel, great location with lots of food options close by. Parking is under the hotel and very convenient. Room was clean and modern and staff very helpful. We originally book this hotel for one night but extended it to two nights due to a poor hotel experience the prior night.
Stayed 1 night in Jun 2025

2/10 Terrible

Rola

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location, good staff but horrible condition of property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Mercure. Room was clean, had everything what's needed and personal was always friendly and helpful. Hotel is located very centrally so it's also very easy to reach all attractions in Freiburg.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was as expected with regard to the room and the bathroom. The breakfast was very nice, and the staff were all very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The location is perfect just a short walk from the city center and plenty of restaurants nearby. There’s also a paid parking garage right underneath, which was really convenient. The room was clean and comfortable. I’d definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Analisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight and it was a very comfortable stay and very conveniently located near the old town and cathedral. The rooms are modern and the bathrooms are great. Will definitely stay here again if passing through.
Stayed 1 night in Aug 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location with good connection to public transport. Staff are helpful and the breakfast is good.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super convenient to visiting Freiburg. The cathedral and shopping are easily within walking distance.
Stayed 3 nights in Dec 2024

8/10 Good

El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good gym membership available good shopping everything right there so very close to town
Stayed 15 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for the Altestadt and the attractions. A reasonable walk from the station but acceptable. Comfortable room and excellent breakfast buffet in a light and attractive first floor breakfast room with views. The ground floor entrance is a little unprepossessing but the welcome was good and the room made comfortable by the air conditioning, which was needed. A short walk from the attractions in the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay - the room was immaculately clean and comfortable, the staff was very helpful and kind. Ideal proximity to walking paths, the Munsterplatz, shopping and dining. We hope to return to Freiburg and we will absolutely stay at the Mercure again!
Stayed 2 nights in Oct 2024

8/10 Good

Premnath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in a good location. Good service!

A good comfortable stay with the family in the old town of Freiburg. Good location and sufficient amneties in the hotel. Recommended!
Stayed 1 night in Apr 2024