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Mercure Hotel Freiburg am Munster

3.5 star property
Pet-friendly hotel with a restaurant connected to the convention center in Freiburg im Breisgau

Choose dates to view prices

Mercure Hotel Freiburg am Munster is downtown, offering on-site shopping and a library. Muensterblick restaurant serves regional breakfast and dinner. Guests enjoy in-room WiFi, a business center, and multilingual staff in this smoke-free property.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(48 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098

What's nearby

  • Freiburg Main Cathedral - 5 min walk - 0.3 miles
  • Muensterplatz - 5 min walk - 0.3 miles
  • Old Town Hall - 6 min walk - 0.4 miles
  • University of Freiburg - 12 min walk - 0.7 miles
  • University Hospital Freiburg - 4 min drive - 1.5 miles

Getting around

  • Freiburg (Breisgau) Central Station - 11 min walk
  • Freiburg Hospital S-Bahn - 18 min walk
  • Mulhouse (MLH-EuroAirport) - 46 min drive

Restaurants

  • ‪Alte Wache - Haus der badischen Weine - ‬4 min walk
  • ‪Enchilada - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪GIOIAmia - ‬2 min walk
  • ‪HANS IM GLÜCK Burgergrill & Bar - ‬1 min walk

About this property

Mercure Hotel Freiburg am Munster

Hotel connected to the convention center
A shopping mall on site, a library, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Hotel Freiburg am Munster. The on-site restaurant, Muensterblick, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Smoke-free premises, an elevator, and a banquet hall
  • A 24-hour front desk, meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 117 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with digital channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Things to do

  • Library
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number DE120493093

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Frequently asked questions

Is Mercure Hotel Freiburg am Munster pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Freiburg am Munster?

Self parking is available for EUR 22 per night. Limited spots are available.

What time is check-in at Mercure Hotel Freiburg am Munster?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Freiburg am Munster?

Check-out is at noon.

Where is Mercure Hotel Freiburg am Munster located?

Located in the heart of Freiburg im Breisgau, this hotel is within a 5-minute walk of Southern Black Forest Nature Park, Muensterplatz, and Freiburg Main Cathedral. The Whale House and Stadtgarten are also within 5 minutes. Freiburg Hospital S-Bahn is 18 minutes by foot and Freiburg (Breisgau) Central Station is 11 minutes.

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Mercure Hotel Freiburg am Munster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 1002 reviews
Rating 8 - Good. 424 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the Munsterplatz and many shops, restaurants and bars. The reception area had a tranquil vibe and the staff was very nice and helpful. The room was clean and perfect for what we needed.
Munsterplatz at night
Munsterplatz at night
Munsterplatz at night
Munsterplatz at night
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant needs a better menu but otherwise great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Great room in a very central location. Didn’t eat in the hotel as we wanted to explore. Parking available underneath hotel at cost.
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice hotel, great location with lots of food options close by. Parking is under the hotel and very convenient. Room was clean and modern and staff very helpful. We originally book this hotel for one night but extended it to two nights due to a poor hotel experience the prior night.
Stayed 1 night in Jun 2025

2/10 Terrible

Rola

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location, good staff but horrible condition of property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Property has parking. Hotel is close to the historic center of the coty
Stayed 1 night in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, simple and comfortable

This hotel was well positioned, clean simple and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Renard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Great air conditioning.
Stayed 1 night in Jun 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The location is perfect just a short walk from the city center and plenty of restaurants nearby. There’s also a paid parking garage right underneath, which was really convenient. The room was clean and comfortable. I’d definitely stay here again.
Stayed 4 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff is super friendly!
Stayed 1 night in Aug 2023

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with room, staff and facilities.
Stayed 1 night in Sep 2024

10/10 Excellent

Analisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight and it was a very comfortable stay and very conveniently located near the old town and cathedral. The rooms are modern and the bathrooms are great. Will definitely stay here again if passing through.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super convenient to visiting Freiburg. The cathedral and shopping are easily within walking distance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms and staff. Great location.
Stayed 4 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay - the room was immaculately clean and comfortable, the staff was very helpful and kind. Ideal proximity to walking paths, the Munsterplatz, shopping and dining. We hope to return to Freiburg and we will absolutely stay at the Mercure again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mariska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the room, specially the shower was perfect
Stayed 1 night in Jul 2023

10/10 Excellent

justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Mercure Hotel! The location was perfect, the room was clean and comfy, and the staff was very accommodating! I would definitely stay here again! The parking was so easy since the hotel is linked to the parking garage! We did not have breakfast, so I can’t comment on that!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

ALICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly located hotel

Stayed for two nigh nights to visit Freiburg and made most of it's perfect location. The staff, including cleaning personnel are very friendly to our dog too. That made our stay very enjoyable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lots of shopping and eating choices near by. Walking distance to everything. I will stay again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Jul 2023

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights in Freiburg at this hotel. The town is beautiful and we had a great visit. So much to do and see. The market on the church square was beautiful on Saturday morning. A couple of things to know. It is a short walk to the hotel from the train but recommend you take the city tram. It lets off very close to the hotel. We walked but one of our luggage wheels did not survive the journey over the cobble stone streets. The room was nice but there was insufficient cooling and it was warm at night for sleeping. The hotel location is perfect for walking to most city attractions but the city rail will take you just about everywhere. A couple day pass is a good idea and inexpensive. Do not opt for the breakfast buffet. There are cheaper and better options for breakfast close by. One breakfast restaurant on the square near the church in the center of town was especially nice but can’t recall the name. Overall, we enjoyed our stay. Would definitely recommend a stay.
Stayed 2 nights in May 2025

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 7 nights in Apr 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
______________
Stayed 2 nights in Mar 2024

4/10 Poor

George

Liked: Cleanliness
Disliked: Amenities
Beds / mattresses are incredibly hard / uncomfortable- so lack of sleep my main issue. Bar / restaurant very limited opening hours and food choice. Carpets threadbare in many common areas. Only thing going for it is proximity to Freiburgs old town
Stayed 14 nights in Sep 2023

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