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Quality Hotel The Reef

4.0 star property
Families splash into adventure at the free water park, while adults find relaxation across five spa tubs and a sauna. The playground keeps kids entertained.

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Photo gallery for Quality Hotel The Reef

Indoor pool, outdoor pool, pool umbrellas, sun loungers - Quality Hotel The Reef (Frederikshavn)
Meeting facility - Quality Hotel The Reef (Frederikshavn)
Indoor pool, outdoor pool, pool umbrellas, sun loungers - Quality Hotel The Reef (Frederikshavn)
Lobby - Quality Hotel The Reef (Frederikshavn)
Indoor pool, outdoor pool, pool umbrellas, sun loungers - Quality Hotel The Reef (Frederikshavn)
Quality Hotel The Reef in the city center offers free water park access and an outdoor pool. Enjoy a breakfast buffet at one of two restaurants, then relax in the sauna or spa tubs. Attentive staff arranges bike rentals, and drivers have an electric car charging station.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Standard Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Superior Twin Room

8.8 out of 10
Excellent
(45 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Family Room

8.0 out of 10
Very good
(37 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Frederikshavn, Quality Hotel The Reef is in the city center and near a train station. Frederikshavn Kunstmuseum Og Exlibrissamling and Galleri Frosig are cultural highlights, and some of the area's attractions include Brysterne and Boolsens Stenhave. Traveling with kids? Consider Fiskere and Bangsbo Botaniske Have. Spend some time exploring the area's activities, including golfing. Visit our Frederikshavn travel guide
Map
Tordenskjoldsgade 14, Frederikshavn, 9900

What's nearby

  • Tordenskjold
    3 min walk - 0.2 miles
  • Dyrehaven
    5 min walk - 0.3 miles
  • Frederikshavn Harbour
    10 min walk - 0.5 miles
  • Kattegat Silo
    10 min walk - 0.6 miles
  • Arena Nord
    17 min walk - 0.9 miles

Getting around

  • Frederikshavn Station
    5 min walk
  • Aalborg (AAL)
    46 min drive

Restaurants

  • Fisk & Grill
    9 min walk
  • Jerry's Restaurant & Bryghus
    2 min walk
  • Farmor's Café
    6 min walk
  • Home of Biermeister
    12 min walk
  • Terminalen
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (DKK 125 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: DKK 190 for adults and DKK 190 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Coco Lounge
  • Jaco's
  • Sundeck Bar
  • The Social Bar & Bistro
  • The Social Bar & Bistro

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free water park access
  • Indoor pool
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for DKK 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 190 for adults and DKK 190 for children
  • Covered self parking fee: DKK 125.00 per day
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Quality Hotel The Reef have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Quality Hotel The Reef pet-friendly?

Yes, pets are allowed at this property. There's a fee of DKK 300 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for DKK 125.00 per day.

What time is check-in at Quality Hotel The Reef?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Hotel The Reef?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Hotel The Reef located?

Located in the heart of Frederikshavn, this family-friendly hotel is steps from Bolten, Frihedsmonumentet, and Tordenskjold. Brysterne and Tubablaeseren are also within 5 minutes. Frederikshavn Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Hotel The Reef Reviews

8.8

Excellent

8.8

Cleanliness

9.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 234 out of 431 reviews
Rating 8 - Good. 141 out of 431 reviews
Rating 6 - Okay. 43 out of 431 reviews
Rating 4 - Poor. 9 out of 431 reviews
Rating 2 - Terrible. 4 out of 431 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The stay at the hotel was excellent. Nothing was too much for the staff. Pleasant and fantastic. The room was clean and tidy. The breakfast was great and the water park was great too. All the staff in every part of the hotel is great. Not one bad word to say at all. Thank you so much.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Gerhard

Liked: Cleanliness, amenities
Refurbishing is nice, but there are a lot of kids there, I love them, but for a business trip this can be disturbing.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family weekend

Fantastic family stay at The Reef; nice rooms, big and enjoyable waterland with lots of things to enjoy for both the grown-ups and the kids.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort-hotel with well maintained rooms and very friendly staff. In the middle of the hotel there's a water park with multiple indoor and outdoor pools, slides and also spa facilities, e.g. 2 saunas and a steam bath. The location is also great in the middle of the city with various restaurants and shops within walking distance. The only thing slightly missing is a proper bar. There are restaurants where drinks can also be ordered, but no dedicated bar to spend cozy evenings.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite impressive across all areas. Clean and nice rooms, friendly staff. Indoor swimming area is really good and clean. The restaurant is a tad expensive, but the breakfast buffet was included in the room and is great.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Lena

Disliked: Staff & service, property conditions & facilities
It was not good at all, specially the staff was not nice. The only person was good there is Tenna, because we booked one night to sleep over but it couldn't be possible because the boat was cancelled for the next day and the new date they choose is not ok with us and we want to book another extra day with hotel but there was no possibility, then we have to do check out the same day, it was a horrible something we haven't expected.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Orsolya

-
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
bra
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service
Ok
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Sharmila

Liked: Staff & service
Disliked: Cleanliness
The pool water is not so clear.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Breann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, this was the best hotel experience I’ve ever had. The room was beautiful, staff were exceptionally friendly, and the water park was beyond my expectations. Everything about the hotel was beautiful, and so full of details. 10/10
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Somayeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient because it’s only a short walk from the ferry terminal. If you’re arriving from Gothenburg, you basically step off the boat and you’re almost there. The design is another strong point—the lobby and the restaurant look stylish and well thought-out, and the overall atmosphere is colorful and pleasant. The staff were very friendly and nice. However, there are a few things to keep in mind, especially for couples. The hotel attracts a lot of families with children, and the pool area is almost always full of kids. It gets loud, busy, and a bit chaotic, which makes it hard to enjoy the pool area. There’s no adults-only section or quieter space for those who prefer a more relaxing environment, so the noise is unavoidable. Our room was on one of the top floors, and although the slanted roof made it look charming, we couldn’t open the window. Without fresh air, the room felt stuffy, and after a while it became uncomfortable. I would have preferred a lower floor with windows that actually open. Cleanliness was another issue. The toilet bowl had a noticeable yellow tint, the kind that comes from older stains that haven’t been fully removed and would require stronger cleaning agents. Breakfast was supposed to be available until ten, but they started clearing everything away 20 minutes early. Since we had the last time slot, we barely had time to eat before the food disappeared. If breakfast is advertised until ten, it really should stay out until ten.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Asiye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Sauberkeit war nicht top, aber akzeptabel. Die Reinigung musste man einen Tag vorher buchen, sonst wurde nicht gereinigt. Gerne ein Zimmer mit etwas Ausblick gehabt, unser Zimmer schaute auf die hässliche Rückpassade eines benachbarten Hauses, das ganz dicht an unserem Hotel stand.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Olli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ja, aber man sollte immer schauen wann die auf haben...😉
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Malene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt hotel. Sødt personale. Vil anbefale
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine værelser, venlig og smilende personale. Skøn pool område dog med flere små defekter og manglede svein salt ved damp bad
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trivelig opphold meg hyggelig betjening.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spurgte mulighed for købe opgradering, men blev ignoreret. Kunne ikke få hjælp til finde en restaurant til om aften ude i byen eller en Clever ladestander. Umiddelbart en dårlig oplevelse ved indcheckning.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Freja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelket er generelt flot og vedligeholdt. morgenmaden er standart, der mangler sunde alternativer. Der er mange børnefamilier så det larmer meget i baren om aftenen. Puderne er elendige og der mangler køleskab og kaffemaskine på værelset, det vil jeg forvente på et 4 stjernet hotel. Obs. På at badelandet kun har åbent fra om eftermiddagen på hverdage.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anita

Ja
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kirstine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi var der en enkelt overnatning og alt levede op til vores forventninger! Vi kommer helt sikkert igen!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah K

Super opphold, men rengjøring
Stayed 3 nights in Feb 2026