Spent just one night after a full day tour from Christchurch. Staff at check-in were lovely and helpful. While we didn't get to spend a lot of time in the room it served its purpose. Although it was on the small size it was clean, quiet, and had a great bed. Only complaint was that the bathroom sink was too small. But we liked that the hotel offered its guests complementary (good) coffee, muffins, and a public space with a microwave, toaster, TV, computer, games, and a popcorn machine. It's walking distance to restaurants and a grocery store, which is always a plus for us.