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Westwood Lodge

4.5 star property
Adults-only lodge in Franz Josef Glacier with free parking

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Photo gallery for Westwood Lodge

Flat-screen TV
Lounge
Lobby lounge
Premium bedding, down comforters, pillowtop beds, individually furnished
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Grand Suite, Accessible, Mountain View

Grand Suite, Accessible, Mountain View | Premium bedding, down comforters, pillowtop beds, individually furnished

Grand Suite, Accessible, Mountain View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Heating
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Suite

Coach House Suite | Premium bedding, down comforters, pillowtop beds, individually furnished

Coach House Suite

Highlights

Furnished balcony or patio
Individually furnished
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Main House Suite

Main House Suite | Premium bedding, down comforters, pillowtop beds, individually furnished

Main House Suite

Highlights

Furnished balcony or patio
Individually furnished
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2919 Franz Josef Highway, Franz Josef Glacier, 7886

What's nearby

  • Glacier Hot Pools - 20 min walk - 1.1 miles
  • Waiho Hot Tubs - 20 min walk - 1.1 miles
  • Westcoast Wildlife Centre - 2 min drive - 1.2 miles
  • Our Lady of the Alps - 2 min drive - 1.4 miles
  • St James Anglican Church - 3 min drive - 1.6 miles

Getting around

  • Hokitika (HKK) - 115 min drive

Restaurants

  • ‪Snakebite - ‬2 min drive
  • ‪Monsoon Restaurant at Rainforest - ‬2 min drive
  • ‪Full of Beans - ‬2 min drive
  • ‪The Landing Restaurant & Bar - Franz Josef - ‬1 min drive
  • ‪Alice May - ‬2 min drive

About this property

Westwood Lodge

Luxury eco-certified lodge near Our Lady of the Alps
Located close to Alex Knob, Westwood Lodge provides a terrace, a garden, and an arcade/game room. In addition to a library and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge), barbecue grills, and outdoor furniture
  • Luggage storage, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and bathrobes, as well as thoughtful touches like free WiFi.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: NZD 25 per person

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 2 buildings
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 8 PM must contact this property at least 24 hours in advance to make arrangements.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 per person
  • Late check-in fee for check-in between 8:00 PM and 10:00 PM
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Westwood Franz Josef
Westwood Lodge Franz Josef
Westwood Lodge Franz Josef Glacier
Westwood Franz Josef Glacier
Westwood Lodge Lodge
Westwood Lodge Franz Josef Glacier
Westwood Lodge Lodge Franz Josef Glacier

Frequently asked questions

Is Westwood Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Westwood Lodge?

Self parking is free at this property.

What time is check-in at Westwood Lodge?

Check-in start time: 2 PM; Check-in end time: 8 PM. Late check-in is available from 8:00 PM–10:00 PM for a fee.

What time is check-out at Westwood Lodge?

Check-out is at 10:30 AM.

Where is Westwood Lodge located?

Situated in a national park, this luxury lodge is 1.4 mi (2.3 km) from Our Lady of the Alps and 3.8 mi (6.2 km) from Alex Knob. Lake Matheson is 18.7 mi (30.1 km) away.

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Westwood Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 120 reviews
Rating 8 - Good. 21 out of 120 reviews
Rating 6 - Okay. 11 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, serene place to to stay. The staff was excellent. Everything we hoped it would be.
Stayed 2 nights in Mar 2025

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful welcoming staff.
Stayed 1 night in Jan 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, but the hotel is more than one mile out of town. There is no restaurant on site except for breakfast. Breakfast was fine but nothing special.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, peaceful, comfortable stay.

The hotel was very comfortable and clean and very close to the town while providing a quiet respite from the busier touristy area. The manager who greeted us was warm, welcoming and accommodating. Breakfast was basic but sufficient.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for Franz Josef. Very large, comfortable rooms and a nice breakfast included. The owner is extremely helpful and friendly. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little more expensive but worth it

Fantastic host, very friendly and gave us great suggestions of where to go and where to eat. Accomodation slightly out of town but peaceful. Huge bedroom. Breakfast was delicious. Only thing i think could be improved was the tv only had 4 channels and two of those were sport but there were dvds (although very old titles) that could be borrowed from the lounge. Would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast available, staff very helpful and nice room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay in Franz-Josef! It's far enough away from the heliport that you aren't constantly disturbed by the noise, but still close enough to town that you can easily get to everything important quickly. Audrey was super friendly and pointed out all the best food spots and other helpful locations. The breakfast was perfect for a quick start before the day's adventures and the room was very spacious and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Setting, Near Town

Lovely setting, enjoyed the fireplace at the end of the day. Audrey, who checked us in & provided our breakfast, was very helpful & friendly. Situated nicely on the edge of town.
Stayed 1 night in Mar 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made very welcome. Spacious room and excellent bathroom. Good breakfast Friendly and helpful staff. A little way out of town
Stayed 1 night in Feb 2024

10/10 Excellent

Shi-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully furnished property with authentic alpine feel, relaxing guest lounge and friendly staff. Ashley was excellent, we would highly recommend this property to anyone.
Stayed 1 night in Oct 2022

8/10 Good

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and charming place

Despite the stormy weather, we had a great time around the fireplace. Breakfast was good. Room and bathroom are spacious, very clean. We stayed only one night; I wish We has more time to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The room, staff, and property overall were great. The only thing I hope it has was air conditioning in the rooms and in the common eating area
Stayed 2 nights in Jan 2023

10/10 Excellent

Ronald

Liked: Property conditions & facilities
peaceful
Stayed 2 nights in Apr 2024

10/10 Excellent

ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Nov 2023

6/10 Okay

Marjolein

Liked: Cleanliness, amenities
Location was convenient. Nice communal sitting area with fire and snooker table and selection of dvds you could borrow. We had a large suite, it was quiet if a little dated with drafty windows and it needed a new mattress as was very soft and roll together! Breakfast was included with modest buffet selection of food plus choice of cooked egg.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Clean, quiet, spacieus
Stayed 1 night in Nov 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a outdoorsy lodge style with log walls and a nice fireplace always running in the main lodge. The rooms were relatively large, each with a patio and balcony and a private sliding glass door. I stayed in the main lodge, which was nice, but there are also cabins. The staff was attentive, breakfast was good ( a full English breakfast with all the trimmings), as well as fruit, juices, yogurt and pastries. The hotel is about 2 km from the main village. I'd stay there again, I was there for 2 nights.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kurt

Liked: Staff & service, amenities, property conditions & facilities
Excellent, excellent, excellent. Wake up on clear morning to a brilliant view of the Franz Joseph glacier while you enjoy breakfast. The sign out front of the lodge says premium B&B and I agree that the services were tip top but the price was not.

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked the Grand Suite with mountain view and regretted it. The view was foliage and a garden! The room was dark, tired and smelly! We downgraded to a mountain view standard room which did have a mountain view! Obviously no refund! The hotel was being run by one member of staff who worked incredibly hard but this clearly meant a lower level of service. Breakfast was only served from 8-9am and had be to ordered the previous evening. Dirty breakfast dishes had to cleared by guests and placed in a plastic crate like a hostel! The rooms were only serviced on request with a £2.50 donation to local charity if you didnt have the room made up! Overall very poor and definitely not worth anywhere near the £500 we paid for 2 nights! Would never return and would advise you to select any of the other numerous places to stay in Franz Josef!
Stayed 2 nights in Jan 2025

8/10 Good

Sallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in we were greeted by Alex. He was super helpful with what walks to take, what restaurants etc. Very cute, cozy place with super view! Only issue is with the strong musty smell and the shower was odd. Two glass walls and no door so floor got very wet and slippery. Need grab bars in shower. The tub was awesome for a warm soak after long days hiking in the rain! Breakfast was very nice. Cleaning staff hung up our dirty towels, but Alex gave us clean ones after asking. Nice towel warmer also.
Stayed 2 nights in Apr 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff: Alex was very friendly and enthousiast. Nice pool table. Big room. Nice terrace. Nice walkway through the wood to town. The building was very outdated. Dark furniture. The bathroom needs a renovation. Shower without a wall around it and drain doesn’t pass the water quickly so the whole bathroom was full with water (almost 1 cm high) which was very uncomfortable. Breakfast was not nice. Clinical atmosphere and nothing special. The second day we went for breakfast to another place.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great lodge. Poor breakfast

This is not a traditional NZ B&B. This is run by an Asian family who were charming - when you saw them. Great room, bath and location. The breakfast was poor. Most of it out of a packet. Cheap yoghurt, pre sliced bread. Only thing freshly cooked were eggs, that just appeared on a white plate on their own so widely unappealing in terms of presentation. . Help yourself to anything else you want. Reminded you of a US Holiday Inn budget or UK Travelodge. Cereal all had sulphates. If this is your first stop, it does not reflect NZ B&Bs. We had been offered delicious homemade sourdough, organic cereal, freshly made breakfast to order before this. Tables were not layed and you were expected to clear your own plate as if in a MacDonald’s. Let themselves down over breakfast as the location is amazing.
View from window.
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

One night stopover, nice room just a bit soleless

Stayed at the Lodge for one night as doing a heli hike next morning . The room was large, comfortable with a good sized bathroom and the best bit - a rolled top bath. There was a good selection of toiletries. We saw a lady on arrival who give us access to our room but saw no other staff about until we left the next morning. The TV was not working on arrival, found the aerial was not connected, after connecting there still were not any channels ??? The lodge did have some DVD’s on site so watched one of those instead The hotel is a short drive from the town and it’s attractions, unfortunately the breakfast didn’t start until 7am and we had to leave early. There was no one on site to get it early for us, so we had to make breakfast in our room - there was some crockery but only 1 bowl and spoon . We are travelling all over New Zealand and found the lodge to be the most expensive stay with the least service unfortunately which was a shame as a nice place.
Stayed 1 night in Feb 2024