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Metropol Spa Hotel

Property class: 3

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Photo gallery for Metropol Spa Hotel

A large indoor swimming pool with multiple levels, surrounded by columns and sun loungers. - Metropol Spa Hotel (Frantiskovy Lazne)
A historic building with ornate architecture, a central entrance, and balconies. - Metropol Spa Hotel (Frantiskovy Lazne)
A grand staircase with marble columns and ornate railings, leading to a second-floor balcony with a red railing. - Metropol Spa Hotel (Frantiskovy Lazne)
A spacious kitchen with wooden cabinets, a central island, and a large window with a view of greenery. - Metropol Spa Hotel (Frantiskovy Lazne)
A grand lobby with a red carpet, ornate ceiling, and classic furniture. - Metropol Spa Hotel (Frantiskovy Lazne)
You can look forward to free breakfast, a coffee shop/cafe, and a garden at Metropol Spa Hotel. For some rest and relaxation, visit the sauna, and indulge in hydrotherapy or a massage. Stay connected with free WiFi in public areas, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Restaurant
  • Parking available
  • Business services
  • Bar

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Room options

View all photos for Comfort Double Room

A hotel room with a bed, two chairs, a small table with a vase of flowers, and a window with curtains.

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a suitcase.

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Frantiskovy Lazne, Metropol Spa Hotel is in the city center and near a boardwalk/promenade. Františkovy Lázně Museum and Theater Božena Němcová are cultural highlights, and some of the area's landmarks include Cheb Castle and Black Tower. Zrcadlový Labyrint and Aquaforum are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our Frantiskovy Lazne travel guide
Map
Francouzská 21, Frantiskovy Lazne, 351 01

What's nearby

  • Church of Holy Cross Exaltation
    3 min walk - 0.2 miles
  • Františkovy Lázně Museum
    5 min walk - 0.3 miles
  • Ingo Casino
    6 min walk - 0.4 miles
  • Smetana Park
    7 min walk - 0.4 miles
  • Aquaforum
    10 min walk - 0.6 miles

Getting around

  • Frantiskovy Lazne Station
    5 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    55 min drive

Restaurants

  • Euro - Asia restaurant
    8 min walk
  • Vinárna Royal
    5 min walk
  • Jl Gelato & Caffé
    8 min walk
  • Restaurant Gruzie
    7 min walk
  • Hostinec U Fanynky
    7 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (CZK 100 per week); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CZK 250 per night)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Spa

  • Hydrotherapy
  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 3:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CZK 100 per week (rates may vary)
  • Fee for in-room wired internet: CZK 100 per week (rates may vary)
  • Uncovered self parking fee: CZK 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Metropol Spa Hotel have a pool?

Yes, this property has outdoor pool access.

Is Metropol Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CZK 250 per night.

What time is check-in at Metropol Spa Hotel?

Check-in begins at 1 PM.

What time is check-out at Metropol Spa Hotel?

Check-out is at 10 AM.

Where is Metropol Spa Hotel located?

Located in the heart of Frantiskovy Lazne, this hotel is within a 5-minute walk of Church of Holy Cross Exaltation and St. Olga Orthodox Cathedral. Theater Božena Němcová and Františkovy Lázně Museum are also within 10 minutes. Frantiskovy Lazne Station is only a 5-minute walk and Frantiskovy Lazne Aquaforum Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metropol Spa Hotel Reviews

6.6

8.0

Cleanliness

7.6

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 7 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Die Lage am Park ist super und nah an allen Sehenswürdigkeiten. Überteuert war der Hotelparkplatz, wo man stolze €12 p.N. (bis 3 Nächte Aufenthalt) nimmt!!😡
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig stille,rent,hyggelig personalet
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Leider gab es bei unsrem Aufenthalt keine besetzte Reception,wir mußten im Hotel Adler ein und aus checken.Das Frühstücksbufett war ausreichend aber nicht üppig,ich hatte das schon besser.Die Lage ist optimal,750 m bis zum Centrum des Bades und gut mit dem Rollator erreichbar.Evtl.mal wieder.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ich komme wieder
Stayed 4 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness
Perfekte Ort zum ausruhen
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness
Check-in am Wochenende nicht im Hotel möglich, Parkspaziergang zu zwei anderen Hotels notwendig. Traditionelle Ausstattung, brauchbares Frühstück. Sehr ruhige Lage im Rand eines Parks. Empfehlenswert: Zimmer mit Balkon zum Park.
Stayed 3 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Modest, silent 3-star hotel next to the spa park

Close to the historical center, adjacent to the main spa park and silent, this hotel offers free entrance to the Aquaforum on weekdays and in our case, a couple of weeks ahead the main season, good quality/price ratio. Friendly receptionist helped us in finding the solution to the problem we had. Basic but sufficient breakfast, the room has the standard expected from the 3-star hotel, not a modern one, but well kept. For railway fans: short walking distance from the Frantiskovy Lazne railway station, good connections available.
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Der var ikke varmt vand i to dage.
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель за разумные деньги. Очень удачно расположен - тихое место, парк, автобусная остановка и ж/д станция рядом. Лечение в отеле. Здание 19 века.
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

Weit ab vom Schuss

Personal war freundlich, Durchschnittsalter leider Mitte 70. Frühstück naja nicht schlecht aber wenig Auwahl. Zimmer sehr groß auch gemütlich was fehlte waren Getränke im Kühlschrank, der vorhanden war. Die Lage des Hotels weit ab vom Schuss, keine Einkaufsstraße in der Nähe oder ein Restaurant, schade.
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Stayed 3 nights in Jun 2023
Verified review

4/10 Poor

Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 14 nights in Jul 2017