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Francis Palace Hotel

Property class: 4

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Photo gallery for Francis Palace Hotel

An indoor swimming pool with clear views of a backyard pool and lush greenery. - Francis Palace Hotel (Frantiskovy Lazne)
A buffet table with various food items and a coffee pot. - Francis Palace Hotel (Frantiskovy Lazne)
A spa area with a hot tub, lounge chairs, and a wall-mounted shelf with towels. - Francis Palace Hotel (Frantiskovy Lazne)
A spa room with three wicker lounge chairs, large windows, and marble wall art. - Francis Palace Hotel (Frantiskovy Lazne)
A lush garden with a pond, surrounded by various plants and trees. There are several lounge chairs arranged for relaxation. - Francis Palace Hotel (Frantiskovy Lazne)
Consider a stay at Francis Palace Hotel and take advantage of free breakfast, a terrace, and a garden. Treat yourself to hydrotherapy, a body scrub, or a massage at Balneo, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like hiking/biking. In addition to a hair salon and a library, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Room options

View all photos for Double Room

A hotel room with a large bed, a desk, two chairs, a television, and a window with curtains.

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a chair, a small table, a TV, and a window with curtains.

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Frantiskovy Lazne is home to Francis Palace Hotel. Soos National Nature Reserve and Ore Mountains-Vogtland Nature Park reflect the area's natural beauty and area attractions include Zrcadlový Labyrint and Aquaforum. Resl-Garten and Sommerrodelbahn Großbüchlberg are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Frantiskovy Lazne travel guide
Map
Jezerni 15-2, Frantiskovy Lazne, 351 01

What's nearby

  • Ingo Casino
    9 min walk - 0.5 miles
  • Lucni Salt Springs
    9 min walk - 0.5 miles
  • Smetana Park
    11 min walk - 0.6 miles
  • Aquaforum
    12 min walk - 0.7 miles
  • Františkovy Lázně Museum
    15 min walk - 0.8 miles

Getting around

  • Frantiskovy Lazne Aquaforum Station
    12 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    52 min drive

Restaurants

  • McDonald's
    5 min drive
  • Restaurace Hvězda
    6 min drive
  • Caffè Pascucci
    7 min drive
  • Hrad Vildštejn
    10 min drive
  • Jl Gelato & Caffé
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (CZK 52 per day)
  • Secured, uncovered extended parking on site (CZK 52 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free breakfast available
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 520 per pet, per night, plus a deposit of CZK 520 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 780 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CZK 52 per day
  • Uncovered extended parking fee: CZK 52 per day
  • Pet deposit: CZK 520 per night
  • Pet fee: CZK 520 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CZK 780 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Francis Palace Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Francis Palace Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of CZK 520 per night and a fee of CZK 520 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CZK 52 per day. Extended parking is available for CZK 52 per day.

What time is check-in at Francis Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Francis Palace Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Francis Palace Hotel located?

Situated in Frantiskovy Lazne, this spa hotel is within a 10-minute walk of Zrcadlový Labyrint, Lucni Salt Springs, and Ingo Casino. Aquaforum and Church of Holy Cross Exaltation are also within 15 minutes. Frantiskovy Lazne Aquaforum Station is 12 minutes by foot and Frantiskovy Lazne Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Francis Palace Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: Rundum empfehlenswertes Hotel. Negativ: Check out: 10:00 Uhr
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel

Sehr ruhig gelegen, große Zimmer super Matratze.
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es hat uns Spaß gemacht!

Sehr kompetente und freundliche Mitarbeiter, die übrigens sehr gut deutsch sprechen können. Äußerlich wirkt das Hotel nicht besonders aufregend, aber es hat wirklich viel zu bieten. Innen sehr gepflegt und das Personal gibt sich viel Mühe. Pool etwas klein aber ausreichend. Ein Whirlpool vorhanden. Saunen reichen vollkommen aus für die Größe des Hotels. Insgesamt sehr preisgünstig und top Service, Abendessen sehr lecker!
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner und moderner Wellnessbereich, ruhige Lage, schöne Zimmer. Sehr sauber. Gute Auswahl beim Frühstücksbuffet. Kurpark in wenigen Minuten zu Fuss erreichbar.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Schönes neues und sehr sa
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundlich und sauber. Schnelles check in und aus
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Alles top bis auf die Koordination des Reinigungspersonals. Bei der Anreise war das Zimmer nicht fertig und am Tag der Abreise wurden wir halb 9 von der Putzfrau geweckt und gefragt, wie lange wir noch im Zimmer bleiben würden. Das macht man nicht! Aber wie gesag, ansonsten alles top. Und über das andere haben wir hinweggesehen.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöner Aufenthalt

Sehr schönes Zimmer, ruhige Lage am Ortsrand, sehr gute Parkmöglichkeiten (2 EUR pro Tag), sehr schöner Saunabereich, schönes Schwimmbad, freundliches Personal, gutes Frühstücksbuffet. Idealer Standort auch für Ausflüge in die Umgebung. Das Hotel bemüht sich für seine meist älteren Gäste ein abwechslungsreiches Programm zu bieten.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Silke

Liked: Cleanliness, property conditions & facilities, room comfort
Ich habe nur eine Nacht im Hotel übernachtet und keine Hoteleinrichtungen genutzt. Das Zimmer war sehr schön, sauber, ordentlich, groß und mit sehr schönem Bad. Das Frühstück war großartig - sehr vielseitig und sehr schmackhaft! Beim Einchecken musste ich warten, die Rezeption war gegen Abend längere Zeit nicht besetzt.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SEHR GUT ! WIR KOMMEN WIEDER !!!!!!!!!!!!!!!!!!!

alles Super besser geht es nicht !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in ruhiger Lage

Modernes, schönes und sauberes Hotel mit nettem Personal und gutem Frühstück. Wenige Gehminuten entfernt von der Innenstadt von Franzensbad. Wir waren nur für einen Nacht hier und konnten viele Angebote gar nicht nutzen (z.B. Hallenbad, Freibad), würden aber wieder jederzeit hier übernachten. Preis- Leistungsverhältnis sehr gut, Parken über Nacht kostet 2 Euro, Parkplätze genügend vorhanden.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut

Für eine Nacht gebucht. Ich habe nur ein Zimmer gebraucht, das Welness Angebot oder schwimmen hat mich nicht interessiert. Frühstück war sehr gut, Zimmer sauber und W-Lan hat gut funktioniert. Parkplatz kostet 2 Euro pro Tag.
Verified review

10/10 Excellent

Dworak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel mit viel ruhe und Entspannung

Das Preis-Leistungsverhältnis ist Super. Alles recht neu. Großer bewachter Parkplatz. Schwimmbad und Wellnessangebote sind Klasse.
Verified review

10/10 Excellent

Streisel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr Zu empfehlen

Sehr angenehme Atmosphäre. Das Essen ist schmackhaft und gut zubereitet. Das sehr schöne und sehenswerte Zentrum Von Franzensbad erreicht man fussläufig nach 10 Minuten. Der Innenpool ist super.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Příjemný pobyt

Příjemný personál, čistý a moderní hotel.
Verified review

10/10 Excellent

3 Einzelzimmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel, leider aussserhalb der Stadt

Wir hatten dort zu ersten Mal 3 Einzelzimmer gebucht. Liegt sehr schön, aber ausserhalb von Franzensbad in der Natur. Die Anmeldung hat bei den 3 Zímmern lange gedauert, vermutlich wegen der extremen Tschechischen Bürokratie. Alle Mitarbeiter waren sehr aufmerksam. Die Reinigung meines Zimmers haben wir beobachtet, sie dauerte sehr lange und wir wurden schon unruhig, da wir wir unser Gepäck abstellen wollten um danach weiter in die Stadt zu fahren. Dann wurde klar warum es so lange gedauert hatte: Die Zimmer sind blitzsauber. Wollte das garnicht glauben und habe dann mal meine Sonderkontrolle für sehr saubere Zimmer gemacht (Bei ohnehin dreckigen Zimmern braucht man das garnicht zu versuchen, da kommt dann nur Ekel hoch). Aber hier war ich platt, sogar der Waschbecken-Ausfluß und der Ablauf der Dusche war blitzsauber, keinerlei Schmutz war zu sehen. So etwas habe ich bisher sehr selten erlebt. Sehr angenehm war auch, dass der Zugang zur Dusche ebenerdig war, das haben alle Mitreisenden so empfunden. Selbst der Duschkopf war voll ok. Schade war, dass es nur ein Briefchen mit ein paar Tropfen Duschgel gab: passt nicht zum Rest - Das ist mein einziger Kritikpunkt. Ein Mitreisender beklagte, dass es keinen Wasserkocher auf den Zimmern gibt. Das Frühstück war vielfältig und gut. Das Abendessen (wir konnten das Menue nachbuchen) war ausgezeichnet. Wenn wir das Hotel wieder einmal preiswert buchen können, dann gehen wir bestimmt wieder hin. Die Qualität gleicht die Lage teilw. aus.
Verified review

8/10 Good

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Kurzaufenthalt

Sehr schnelles Check In, freudliches und hilfsbereites Personal, Geldwechsel an der Rezeption als Service am Wochenende, hervorragendes Frühstück, angenehmer Poolbereich, am Ortsrand, ruhig gelegen, dennoch zentrale Lage in wenigen Minuten ist man im Stadtzentrum; Wir waren sehr zufrieden...
Verified review

8/10 Good

Erika 55

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modernes neueres Hotel

Schönes neueres Hotel in ruhiger Lage unweit des Zentrums.
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig godt hotel

Dette hotel anbefaler jeg absolut! Super gode senge, super god morgenmad, og med fin swimmingpool. Meget hotel for pengene!!
Verified review

10/10 Excellent

Zdenek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doporučuji.

Velmi pěkný hotel.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019