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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Frankfurt

Choose dates to view prices

In the heart of Innenstadt II, Best Western Plus Welcome Hotel Frankfurt offers a blend of luxury and comfort. Relax at Softwellnessbereich spa, enjoy lunch at View restaurant, or unwind with a drink at the bar. With free in-room WiFi, a gym for fitness enthusiasts and business center for productivity-seekers alike. A 24-hour front desk ensures your stay is seamless while guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Business Double Room

1 bedroom, premium bedding, in-room safe, desk

Business Double Room

  • Sleeps 2

Junior twin Suite

  • Sleeps 2

View all photos for Junior double Suite

Living area | 33-inch flat-screen TV with cable channels

Junior double Suite

  • Sleeps 2

View all photos for Superior Queen Room

1 bedroom, premium bedding, in-room safe, desk

Superior Queen Room

  • Sleeps 2

View all photos for Skyline Category, 1 Queen Size Bed

Skyline Category, 1 Queen Size Bed | 1 bedroom, premium bedding, in-room safe, desk

Skyline Category, 1 Queen Size Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room, 2 Twin Beds (with Sofabed)

Junior Room, 2 Twin Beds (with Sofabed) | 1 bedroom, premium bedding, in-room safe, desk

Junior Room, 2 Twin Beds (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

Queen Room

  • Sleeps 2

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About the neighborhood

Map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486

What's nearby

  • Frankfurt Trade Fair - 8 min walk - 0.4 miles
  • Congress Center Messe Frankfurt - 18 min walk - 1.0 mile
  • Goethe University Frankfurt Campus Bockenheim - 2 min drive - 1.1 miles
  • Festhalle Frankfurt - 3 min drive - 1.3 miles
  • Skyline Plaza - 3 min drive - 1.5 miles

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Paul and Tim - ‬11 min walk
  • ‪Restaurant Stremma - ‬13 min walk
  • ‪Rosticceria - ‬16 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Lagom Café - ‬10 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Upscale hotel near Frankfurt Trade Fair
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Best Western Plus Welcome Hotel Frankfurt. Take some time to relax at the onsite spa. The on-site restaurant, View, serves lunch. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A 24-hour front desk, a computer station, and luggage storage
  • Secured bicycle storage, concierge services, and smoke-free premises
  • Guest reviews say good things about the helpful staff and overall condition
Room features
All 173 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 33-inch HDTVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mellis
  • View

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,358 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (33 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (44 inches high)
  • Height-adjustable showerhead
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Is Best Western Plus Welcome Hotel Frankfurt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25.00 per night.

What time is check-in at Best Western Plus Welcome Hotel Frankfurt?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Best Western Plus Welcome Hotel Frankfurt?

Check-out is at 11 AM.

Where is Best Western Plus Welcome Hotel Frankfurt located?

Located in Bockenheim, this spa hotel is within 1 mi (2 km) of Frankfurt Trade Fair and Festhalle Frankfurt. Frankfurt Christmas Market is 2.8 mi (4.4 km) away. Leonardo-da-Vinci-Allee Tram Stop is only a 2-minute walk and An der Dammheide Tram Stop is 7 minutes.

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Reviews

Best Western Plus Welcome Hotel Frankfurt Reviews

8.2

Very Good

9.0

Cleanliness

7.2

Location

8.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 328 out of 814 reviews
Rating 8 - Good. 323 out of 814 reviews
Rating 6 - Okay. 101 out of 814 reviews
Rating 4 - Poor. 40 out of 814 reviews
Rating 2 - Terrible. 22 out of 814 reviews

Reviews

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Karoline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was well organized
Stayed 1 night in Nov 2025

10/10 Excellent

KANSEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel good access and clean and good staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here
Stayed 1 night in Apr 2025

8/10 Good

SEYED-MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
room was very too small . other than that everything was great
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2025

8/10 Good

Nitzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again if in the area
Stayed 1 night in May 2022

10/10 Excellent

Rizkallah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a couple of nights. Value for money perfect.
Stayed 1 night in Mar 2024

6/10 Okay

Lokesh

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception, the e-mail responses, the room cleaning, etc. were all better than other hotels I've stayed at, and I felt the hospitality. Next time I stay in Frankfurt, I'll definitely use this hotel again.
Stayed 2 nights in Oct 2024

4/10 Poor

Brooke

Disliked: Staff & service, property conditions & facilities
The closeness to the tram is probably the highlight of this hotel.
Stayed 3 nights in May 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but construction on some side of the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Jesus Ivan Vega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space in the rooms, and the location is really close to downtown.
Stayed 1 night in Jun 2022

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Stayed 6 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 2 nights in Jun 2024

6/10 Okay

Umar

Liked: Cleanliness, staff & service
Overall not a pleasing experience. A very basic hotel for the price.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to grocery store. Easy to get around by transit
Stayed 6 nights in Jul 2024

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Nice bedroom on the last floor! Very friendly and helpful staff. Great breakfast. Well located with the bus and tram just across the street. Everything is perfect!
Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Nice and cozy. Cleaning could be improved with more deep clean necessary in the bathroom and maybe bleach. But I will definitely be coming back to this place.
Stayed 5 nights in Sep 2024

8/10 Good

GAYRAJ

Does not look like a 4* hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Roei

Liked: Staff & service, amenities, property conditions & facilities
Room was great. Free coffe and fruit at the entrance lobby. Spa was locked :-/
Stayed 3 nights in Jul 2024

10/10 Excellent

l

Liked: Cleanliness, staff & service, property conditions & facilities

great, easy place

great place for a stop over, great bar, food and simple room. Our ac didnt work in the room so got a bit stuffy but didnt make our stay terrible. will definately stay again, ill just check the ac before i get into bed.
Stayed 1 night in May 2023

8/10 Good

Zana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God sted men dor lille double seng
Stayed 1 night in Jul 2024

10/10 Excellent

Halil Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Mar 2024

10/10 Excellent

Halil

It was great. Thank you
Stayed 1 night in Aug 2023
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Policies

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