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The Cloud One Frankfurt-Metropolitan

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Photo gallery for The Cloud One Frankfurt-Metropolitan

A bar area with a marble counter, multiple bar stools, and a seating area with sofas and round tables. - The Cloud One Frankfurt-Metropolitan (Frankfurt)
A modern interior with seating arrangements, a hanging light fixture, and a potted plant. - The Cloud One Frankfurt-Metropolitan (Frankfurt)
A room with a checkered floor, large potted plants, two framed paintings, and a radiator. - The Cloud One Frankfurt-Metropolitan (Frankfurt)
A lobby with a checkered floor, two framed paintings on the wall, and large potted plants. - The Cloud One Frankfurt-Metropolitan (Frankfurt)
A breakfast buffet with various food items and beverages, including bread, pastries, and dairy products. - The Cloud One Frankfurt-Metropolitan (Frankfurt)
Luxury
1.401298464324817E-45 star property
8.8

Excellent

Luxury hotel near Frankfurt Trade Fair

Congress Center Messe Frankfurt and Alte Oper are located near The Cloud One Frankfurt-Metropolitan, which provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site restaurant, 7Paintings, features Italian cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Plus King Room

A hotel room with a large bed, a bedside table with a lamp, a door, and a large mirror.

Superior Plus King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus Twin Room

A hotel room with a double bed, a chair, a table, and a lamp.

Superior Plus Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

A hotel room with a bed, a chair, a lamp, a suitcase, and a window with a view of the outside.

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room (CLOUD)

A hotel room with a bed, a chair, a sofa, a lamp, and a curtain.

Room (CLOUD)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Twin Room (CLOUD)

A hotel room with a bed, a desk with a laptop, a television, and two chairs.

Twin Room (CLOUD)

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (THE CLOUD)

A hotel room with a large bed, two bedside lamps, and a headboard.

Room (THE CLOUD)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (THE CLOUD)

A double bed with white linens and a headboard, two bedside tables with lamps, and a patterned wallpaper background.

Twin Room (THE CLOUD)

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Gallus neighborhood, The Cloud One Frankfurt-Metropolitan is connected to a shopping center. Travelers eager for a bit of culture can stop by Alte Oper, while those who have shopping on the agenda may want to visit MyZeil and Frankfurt Christmas Market. Senckenberg Museum and Palmengarten are also worth visiting. Visit our Frankfurt travel guide
Map
Poststr. 6, Frankfurt, HE, 60329

What's nearby

  • A city skyline at dusk with illuminated buildings, a river, and a bridge.
    Financial District
    1 min walk - 0.0 miles
  • A traditional European town square at night with historic buildings, a statue, and a clock tower.
    Kaiserstrasse
    4 min walk - 0.3 miles
  • A city skyline with a prominent church tower, a bridge with vehicles, and a river.
    Skyline Plaza
    6 min walk - 0.4 miles
  • A modern building with a sign reading "messe Frankfurt" and a large glass facade.
    Frankfurt Trade Fair
    9 min walk - 0.5 miles
  • A modern glass building with a curved facade, surrounded by trees and a parking area with cars.
    Congress Center Messe Frankfurt
    13 min walk - 0.7 miles

Getting around

  • Frankfurt Central Station (tief)
    3 min walk
  • Central U-Bahn
    3 min walk
  • Frankfurt Airport (FRA)
    25 min drive

Restaurants

  • Asia Gourmet
    2 min walk
  • McDonald's
    2 min walk
  • Starbucks
    3 min walk
  • Haferkater
    3 min walk
  • Wirtshaus Hauptbahnhof
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 7Paintings
  • Metropolitan Bar

Things to do

  • Books
  • Gym
  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 25 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Airport shuttle fee: EUR 35 per person (one-way)
  • Nearby parking fee: EUR 30 per day(66 ft away; open 24 hours)
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Is The Cloud One Frankfurt-Metropolitan pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 25.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at The Cloud One Frankfurt-Metropolitan?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Cloud One Frankfurt-Metropolitan?

Check-out is at noon.

Does The Cloud One Frankfurt-Metropolitan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per person applies.

Where is The Cloud One Frankfurt-Metropolitan located?

Located in Gallus, this luxury hotel is within a 15-minute walk of Financial District and Frankfurt Trade Fair. Alte Oper and Congress Center Messe Frankfurt are also within 1 mi (2 km). Central U-Bahn and Central Station Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cloud One Frankfurt-Metropolitan Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 546 out of 1008 reviews
Rating 8 - Good. 318 out of 1008 reviews
Rating 6 - Okay. 94 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Located directly next to the train station, very friendly staff, nice rooms, overall very pleasant y
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Newly renovated hotel, quiet rooms and right next to the train station! Would stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for travelers
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
staff was very helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, very friendly and fast check in and is in a great location too!
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff convenient location minutes to transit very good breakfast lot of various
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful with directions and suggestions.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff were great
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

It was a very nice hotel. When we arrived the room was only set up for one but the front desk helped us to rectify this quickly. The area around the bar was a good place to hang out while we waited for the rest of our group to arrive. Very clean and spacious rooms! Right next to the main train terminal in Frankfurt. Very convenient!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very well located, in front to the train station and 8 minuts walking from down town Nice hotel, very good reception, very kind staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great ammenities. The staff was very helpful and accommodating. I will definitely stay again.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Spacious rooms with a comfortable bed. Air conditioning was a plus.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a night when having to take the train early the next day. Clean and tidy hotel.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Convenient location close to train station
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The hotel is just opppsite the train station and with many food options. 20 min walking to the iron bridge.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Very convenient to the rail station.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location was very convenient .Room was spacious and well organized. Suitable for business travel.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in for large group. Friendly staff. Great room, comfy bed. Fabulous breakfast. Easy to get around Frankfurt.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff assistance with lost baggage/ no personal items was excellent! Loved the location.!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great, they had an iron and iron board, as well as a hair dryer, which was hard to find in other hotels. The housekeeping was excellent, the front desk very accomidating. It was a pleasure to be here.
Stayed 2 nights in May 2025