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Mercure Hotel & Residenz Frankfurt Messe

4.5 star property
Luxury hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Mercure Hotel & Residenz Frankfurt Messe

Front of property - evening/night
Reception
1 bedroom, premium bedding, Select Comfort beds, in-room safe
View from room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 Queen Bed, Balcony

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Privilege, Suite, 1 Queen Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Double Bed, Courtyard View

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Double Room, 1 Double Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Voltastr. 29, Frankfurt, HE, 60486

What's nearby

  • Frankfurt Trade Fair - 4 min walk - 0.3 miles
  • Congress Center Messe Frankfurt - 10 min walk - 0.6 miles
  • Skyline Plaza - 18 min walk - 1.0 mile
  • Alte Oper - 4 min drive - 1.9 miles
  • Römerberg - 5 min drive - 2.3 miles

Getting around

  • Kuhwaldstraße Tram Stop - 2 min walk
  • Frankfurt am Main West Station - 5 min walk
  • Frankfurt Airport (FRA) - 19 min drive

Restaurants

  • ‪Restaurant Stremma - ‬11 min walk
  • ‪Restaurant Veranda - ‬11 min walk
  • ‪Thai Wok - ‬6 min walk
  • ‪Immer Satt - ‬7 min walk
  • ‪Mai Vien - ‬7 min walk

About this property

Mercure Hotel & Residenz Frankfurt Messe

Luxury hotel near Frankfurt Trade Fair
Located close to Congress Center Messe Frankfurt and Skyline Plaza, Mercure Hotel & Residenz Frankfurt Messe provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Twenty9, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, meeting rooms, and luggage storage
  • A TV in the lobby, a gift shop, and concierge services
Room features
All 424 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding and Select Comfort beds
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 26-inch LCD TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Languages

Bulgarian, English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Twenty9

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,423 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HRB181911

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Mercure Hotel & Residenz Frankfurt Messe
Mercure Hotel & Residenz Messe
Mercure Hotel Frankfurt Messe
Mercure Residenz Frankfurt Messe
Mercure Residenz Messe
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe
Mercure Hotel Residenz Messe
Mercure Hotel & Residenz Frankfurt Messe Hotel
Mercure Hotel & Residenz Frankfurt Messe Frankfurt
Mercure Hotel & Residenz Frankfurt Messe Hotel Frankfurt

Frequently asked questions

Is Mercure Hotel & Residenz Frankfurt Messe pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel & Residenz Frankfurt Messe?

Self parking is available for EUR 25 per day.

What time is check-in at Mercure Hotel & Residenz Frankfurt Messe?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Mercure Hotel & Residenz Frankfurt Messe?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Hotel & Residenz Frankfurt Messe located?

Located in Bockenheim, this luxury hotel is within a 15-minute walk of Frankfurt Trade Fair and Congress Center Messe Frankfurt. Skyline Plaza and Alte Oper are also within 2 mi (3 km). Kuhwaldstraße Tram Stop and Nauheimer Straße Tram Stop are within a 5-minute walk.

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Mercure Hotel & Residenz Frankfurt Messe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 139 out of 487 reviews
Rating 8 - Good. 224 out of 487 reviews
Rating 6 - Okay. 89 out of 487 reviews
Rating 4 - Poor. 19 out of 487 reviews
Rating 2 - Terrible. 16 out of 487 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ameli

Tram station 2 min walk, Hotel restaurant was very good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Wonderful and helpful staff at the front desk. Breakfast was great! Good location.
Stayed 4 nights in Mar 2025

10/10 Excellent

morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect with a tram stop outside. the staff were great and the room was spacious clean and modern.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yoshitaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the restaurant in very beautiful garden.
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and had a great view and the staff was so kind and patient with my broken German!
Stayed 1 night in May 2024

10/10 Excellent

Can

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Oct 2024

8/10 Good

Pirges

Ok
Stayed 3 nights in Mar 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merure Voltastrasse, Frankfurt

Good hotel location, staff all friendly, air con a bit on the noisy side but other than that no issues
Stayed 13 nights in Jun 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice one

A very good experience at the hotel. Staff are helpful but very preoccupied all the times. Rooms are good and bed was very comfortable. Would recommend
Stayed 5 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay

Good location and room is clean . There are balcony each room but balcony is not cleaned well . If housekeeping keep clean it , my evaluation will be really better. Good breakfast , very good staff . Price is reasonable compare than other hotel near Messe area. I could find free parking space near the hotel .
Stayed 1 night in Jul 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect - apart from one thing Air con was very loud and barely worked But that was the only downside
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Good location for Frankfurt Messe

visited Frankfurt for an Exhibition. The hotel is approx. 15-minute walk from the hotel. The hotel is nice, a good bar and restaurant. The rooms are of a good size. Bed was ok, pillows were a little flat. Room was very hot, even with Air Con on, which i think did not work. Good Shower, overall a nice hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! The room was nice and clean, with a comfy bed. Savvy, friendly, multilingual staff. Good selection for breakfast, bar service at night. Gym and sauna. The area around the hotel is quiet. The hotel itself is just a few steps away from a grocery store and many restaurants, and a streetcar stop that will take you to the central train station in 10 minutes (it will also take you to two underground train lines along the way). There is almost always a taxi waiting next to the hotel, which is convenient if you're in a hurry. There is plenty of space in the underground parking area. I strongly recommend this hotel!
Stayed 6 nights in Jul 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Property was great, great location, quiet, but my room had a leak by the window and since it rained the entire stay, I heard the loud dripping and saw some wood damage on the molding around my balcony door and window.
Stayed 5 nights in Jan 2023

4/10 Poor

Mark

Disliked: Property conditions & facilities, room comfort
Room very dates and nothing superior about it. Very hot and air con did not work. Water was either cold or boiling hot.
Stayed 2 nights in Mar 2024

6/10 Okay

Meike

Liked: Cleanliness, staff & service, amenities
Zimmer ok, nettes Personal, die Lage für einen Besuch bei der Familie gut. Leider war die Balkontür kaputt, und der Nachbar im Zimmer nebenan kiffte auf dem Balkon sodass der gestank in der nacht in unser Zimmer zog. Wenigstens hat man uns dafür am nächsten Morgen ein kostenloses Frühstück angeboten.
Stayed 1 night in Jun 2025

8/10 Good

Cora

Stayed 2 nights in May 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solides Hotel zu einem fairen Preis mit guter Anbindung.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Lage perfekt, sehr nah zur Straßenbahn, gutes Frühstück
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top - wie immer!!!
Stayed 1 night in Feb 2025

8/10 Good

AURELIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Thorsten

Liked: Cleanliness, staff & service
Sehr nette Mitarbeiter, durch die Strassenbahn muss man aber das Fenster fast immer schließen Grundsätzlich aber empfehlenswert
Stayed 1 night in Jan 2025

8/10 Good

Ruben

Stayed 1 night in Jan 2025

10/10 Excellent

Klaus

Alles Super 👍
Stayed 2 nights in Nov 2024