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Mercure Hotel Kaiserhof Frankfurt City Center

Travelers can explore Frankfurt by renting bikes to visit Main Tower, work out at the hotel gym, or simply unwind with drinks at the welcoming bar.

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Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

Front of property - Mercure Hotel Kaiserhof Frankfurt City Center (Frankfurt)
Restaurant - Mercure Hotel Kaiserhof Frankfurt City Center (Frankfurt)
Lobby - Mercure Hotel Kaiserhof Frankfurt City Center (Frankfurt)
Exterior - Mercure Hotel Kaiserhof Frankfurt City Center (Frankfurt)
Superior Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe - Mercure Hotel Kaiserhof Frankfurt City Center (Frankfurt)
Located in central Frankfurt, Mercure Hotel Kaiserhof offers convenience and comfort with free in-room WiFi, a gym, and a bar. On-site shopping, car and bike rentals make it easy to visit nearby attractions like Main Tower and Alte Oper.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Twin Room, Multiple Beds

Privilege, Twin Room, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Privilege, Twin Room, Multiple Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Suite, 1 Double Bed

Privilege, Suite, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Privilege, Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Located in Bahnhofsviertel neighborhood, Mercure Hotel Kaiserhof Frankfurt City Center is connected to a rail/subway station. Monte Mare Obertshausen and Golf Club Hanau-Wilhelmsbad are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Riedwiesen Nature Reserve and Bergstrasse-Odenwald Nature Park. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Festhalle Frankfurt. Spend some time exploring the area's activities, including golfing. Visit our Frankfurt travel guide
Map
Kaiserstr. 62, Frankfurt, HE, 60329

What's nearby

  • Frankfurt am main urban skyline with skyscrapers building at night in Frankfurt, Germany; Shutterstock ID 455116630
    Financial District
    1 min walk - 0.0 miles
  • Frankfurt City Center during the Frankfurt Christmas Market
    Kaiserstrasse
    1 min walk - 0.1 miles
  • Staedel Museum which includes interior views and art
    Staedel Museum
    9 min walk - 0.5 miles
  • Maintower showing a city, a river or creek and landscape views
    Main Tower
    9 min walk - 0.5 miles
  • Frankfurt_FrankfurtTradeFair_178865_03
    Frankfurt Trade Fair
    13 min walk - 0.7 miles

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station)
    3 min walk
  • Central Station Tram Stop
    3 min walk
  • Frankfurt Airport (FRA)
    24 min drive

Restaurants

  • Moseleck
    2 min walk
  • Kakadu's
    1 min walk
  • Selera Malaysian Restaurant
    3 min walk
  • Der Fette Bulle
    1 min walk
  • Plank
    2 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

Luxury hotel near Frankfurt Trade Fair
Alte Oper and Frankfurt Christmas Market are located near Mercure Hotel Kaiserhof Frankfurt City Center, which provides shopping on site, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and a water dispenser
  • A banquet hall, a gift shop, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 106 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Free infant beds, tablet computers, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Executive Lounge

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE277083211

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

Is Mercure Hotel Kaiserhof Frankfurt City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-out is at noon.

Where is Mercure Hotel Kaiserhof Frankfurt City Center located?

Located in Bahnhofsviertel, this luxury hotel is within a 15-minute walk of Kaiserstrasse, Frankfurt Christmas Market, and Alte Oper. Römerberg and Frankfurt Trade Fair are also within 15 minutes. Central Station Tram Stop and Weserstraße-Münchener Straße Tram Stop are within a 5-minute walk.

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Reviews

Mercure Hotel Kaiserhof Frankfurt City Center Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 359 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

8/10 Good

Chamanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, reasonably spacious room and bathroom. Good value
Stayed 2 nights in Nov 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

10/10 Excellent

Hong Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- Lovely, clean hotel, close to the train station. Neg- Very close to red light district with local area run down and dirty.
Stayed 3 nights in Sep 2025

10/10 Excellent

MOISES

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel in the center of Frankfurt. Clean and convenient to all type of transportation. Frankfurt is a beautiful city with the great history, and easy to enjoy all their attractions.
Stayed 13 nights in Jun 2025

10/10 Excellent

Stefo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and quality location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracey Patricia Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Frankfurt.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very near to the train station and several supermarkets nearby. I will be back next time!
Stayed 4 nights in Jan 2025

10/10 Excellent

Hong Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs Carina Schmirow and Olha Klitka are very friendly to customers. They always try their bests to make customers very happy for their stays. They give me room 709 not only has a very good bathtub but also has a balcony. I can get a bird view of Frankfurt downtown area.
Stayed 4 nights in May 2025

10/10 Excellent

Hong Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!!!

Very nice, renovated, wonderful hotel near train station!!! Very clean, staffs are friendly and helpful. I would stay again!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
Stayed 1 night in Jul 2024

8/10 Good

Ciarán

Liked: Cleanliness, staff & service, room comfort

Frankfurt 2025

Well located hotel close to the train station, but the Main Street is not the best. The rooms are fine and the hotel is secure with restricted access from the lobby.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home.
Stayed 1 night in Jul 2024

10/10 Excellent

PERVEZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

People were good. Got a very good service with a smile. Breakfast spread was good
Stayed 8 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay at this hotel, comfortable bed and clean room. The area around the hotel is a bit rough, and they take a room deposit that’s higher than the room rate which is a bit odd. Good for an overnighter while travelling though.
Stayed 1 night in Jan 2025

8/10 Good

simge

Liked: Cleanliness, staff & service, room comfort
Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you. Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.
Stayed 1 night in Jul 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service
Well located to the train station, this hotel is a step up from the usual mid-priced business hotel. The staff is friendly and the rooms are spacious and modern with complimentary water, coffee, and tea. The neighborhood is a little creepy at night with a lot of people hanging around in the street. Also they take a 150 euro deposit when you check in, which seems rather extreme b
Stayed 2 nights in Jan 2025

6/10 Okay

Melissa Jane

Liked: Cleanliness
Hotel was in an excellent location, easy walk from the train station and to the city centre. The street felt safer than other streets nearby so would stay in this area on this street again! The hotel itself had a lovely reception and bar area and helpful and friendly staff. The downside of this hotel was the room. Although very clean, the room was significantly smaller than what I thought I was getting from the images, it was hard to move around the bed and I am a petite woman! If you were larger you would struggle to get through the gap between the bed and the unnecessarily large chair. My partner and I compared the room to an old storage cupboard that the hotel thought they could use to make a room and get some extra money, we even questioned if it was meant to be used as a space for staff to stay! There was a lot of noise from the hallway as late as 11.30pm and starting about 7am so sleep was difficult - lots of banging doors and hoovering and other noises! Understand things need cleaning but being at the end of a hallway we didn’t expect this much noise! There was a lack of light in the room from the ceiling light and window. Room could do with a mirror by the desk to give it a use. The bed was broken and almost folded in half and made a lot of noise when you sat on it let alone laid - in hindsight we should’ve asked for a different room but we were only there 2 nights and it was late on night 1 when we realised so didn’t seem worth it - Our own fault really!
The space to move between the bed and chair - this couldn’t tuck in any more!
Small gap down the side of the bed especially when curtain drawn
Bathroom clean and good amenities
Light in the room that didn’t provide much of an evening
Stayed 2 nights in Nov 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room 704 has bathtub so I can take hot bath everyday. The front desk clerks are extremely friendly. All of them are knowledgeable about how to use the computer to help hotel guests to check in their flights and get boarding pass from the computer.
Stayed 3 nights in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure frankfurt

Room lovely only gripe was the shower head was not fixed properly and kept falling over shower unit very tight for the broader man
Stayed 3 nights in Jul 2023

10/10 Excellent

Hong Jian

Liked: Cleanliness, amenities, property conditions & facilities
One female kitchen staff does NOT understand a single word of English. She yielded at me when I asked her questions. However, all the front desk staffs were very friendly to me. All the front desk staffs speak English very well. All the front desk staffs are very helpful to hotel guests.
Stayed 3 nights in Aug 2023