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INNSiDE by Meliá Frankfurt Ostend

4.5 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for INNSiDE by Meliá Frankfurt Ostend

Free minibar, in-room safe, desk, laptop workspace
Rooftop bar
Terrace/patio
Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace
INNSiDE by Meliá Frankfurt Ostend offers an upscale retreat in Ostend's heart. Enjoy rejuvenating massages at the spa, delicious meals at the restaurant, and maintain wellness with the 24-hour gym and sauna. Free WiFi keeps everyone connected throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for The Innside Room

Free minibar, in-room safe, desk, laptop workspace

The Innside Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Heating
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Innside Premium Room

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Innside Room- Extra Space

Free minibar, in-room safe, desk, laptop workspace

The Innside Room- Extra Space

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Heating
Bathrobes
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for The Loft

Free minibar, in-room safe, desk, laptop workspace

The Loft

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Innside Room - Extra Space (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Innside Room - Extra Space (3 adults)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for The Innside Premium Room (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room (3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Loft (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Loft (3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Separate bedroom
Bathrobes
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Innside Room - Extra Space (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Innside Room - Extra Space (2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Hair dryer
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for The Innside Premium Room (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room (2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Hair dryer
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Loft (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Loft (2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Loft

Free minibar, in-room safe, desk, laptop workspace

The Loft

  • Sleeps 3

View all photos for The INNSiDE Room Extra Space

Free minibar, in-room safe, desk, laptop workspace

The INNSiDE Room Extra Space

  • Sleeps 3

View all photos for The INNSiDE Premium Room

Free minibar, in-room safe, desk, laptop workspace

The INNSiDE Premium Room

  • Sleeps 3

View all photos for The INNSiDE Room

Free minibar, in-room safe, desk, laptop workspace

The INNSiDE Room

  • Sleeps 2

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About the neighborhood

Map
Hanauer Landstrasse 81, Frankfurt, Hessen, 60314

What's nearby

  • Frankfurt Zoo - 9 min walk - 0.5 miles
  • MyZeil - 20 min walk - 1.1 miles
  • Römerberg - 3 min drive - 1.3 miles
  • Frankfurt Christmas Market - 3 min drive - 1.3 miles
  • Alte Oper - 4 min drive - 1.7 miles

Getting around

  • East Station/Sonnemannstraße Tram Stop - 1 min walk
  • Frankfurt (Main) Ost Station - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Oosten - ‬10 min walk
  • ‪Die grüne Kaffeebohne - ‬4 min walk
  • ‪L'Osteria - ‬5 min walk
  • ‪Oosten Sonnendeck - ‬10 min walk
  • ‪Pizzeria Mille Lire - ‬2 min walk

About this property

INNSiDE by Meliá Frankfurt Ostend

Luxury hotel near Frankfurt Trade Fair
A terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at INNSiDE by Meliá Frankfurt Ostend. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Stock Avenue 81, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a sauna.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • Free newspapers, concierge services, and multilingual staff
  • A front-desk safe, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 168 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Rainfall showers, tubs or showers, and free toiletries
  • Free infant beds, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stock Avenue 81
  • Terrace

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Self parking fee: EUR 22.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

INNSIDE Meliá Frankfurt Ostend Hotel
INNSIDE Meliá Frankfurt Ostend
Innside Frankfurt Ostend
Innside by Melia Frankfurt Ostend
INNSIDE by Meliá Frankfurt Ostend Hotel
INNSIDE by Meliá Frankfurt Ostend Frankfurt
INNSIDE by Meliá Frankfurt Ostend Hotel Frankfurt
Innside Frankfurt Ostend
INNSiDE by Melia Frankfurt Ostend
INNSiDE by Meliá Frankfurt Ostend Hotel
INNSiDE by Meliá Frankfurt Ostend Frankfurt
INNSiDE by Meliá Frankfurt Ostend Hotel Frankfurt

Frequently asked questions

Is INNSiDE by Meliá Frankfurt Ostend pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at INNSiDE by Meliá Frankfurt Ostend?

Self parking is available for EUR 22.00 per day.

What time is check-in at INNSiDE by Meliá Frankfurt Ostend?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at INNSiDE by Meliá Frankfurt Ostend?

Check-out is at 11 AM.

Where is INNSiDE by Meliá Frankfurt Ostend located?

Located in Ostend, this luxury hotel is within 1 mi (2 km) of European Central Bank, Römerberg, and Frankfurt Christmas Market. Frankfurt Trade Fair is 2.5 mi (4.1 km) away. East Station/Sonnemannstraße Tram Stop is only a 2-minute walk and Zobelstraße Tram Stop is 4 minutes.

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Reviews

INNSiDE by Meliá Frankfurt Ostend Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 326 out of 505 reviews
Rating 8 - Good. 128 out of 505 reviews
Rating 6 - Okay. 27 out of 505 reviews
Rating 4 - Poor. 14 out of 505 reviews
Rating 2 - Terrible. 10 out of 505 reviews

Reviews

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms very well appointed. The hotel is a bit outside the city centrw but there are trams and a subway close by. Staff were very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay from start to finish and proved to be exceptional value. All staff were friendly and efficient. Really can't fault this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Homira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and it was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and nice breakfast/bar area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet but we would have liked the room to be colder. Would only go as low as 18 degrees and it did not feel that cold. Might have been that it was so hot outside and could Not reach that temperature . It felt more like 21 or 22 degrees in the room,
Stayed 2 nights in Aug 2025

10/10 Excellent

Tarsila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and new

The hotel is super modern, the room is spacious, new, with modern decor. I found it very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Seyed Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and modern room. Would have enjoyed staying there longer. Accessing the front lobby of the hotel by car was a little difficult, but the parking was easy to get to.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the property!
Stayed 4 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by the high quality of everything, including the staff. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super hotel, a short walk from the old town with some nice little cafes near by and a good supermarket nearby.
Stayed 4 nights in Jul 2022

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to shopping, transportation. Clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located in a fun neighborhood with good access to local transportation. Clean with friendly staff and decent restaurant and bar.

6/10 Okay

Nikole

Liked: Cleanliness, staff & service
I cannot believe they do Not have an Electric kettle as all Hotels. I asked for one and they say they did Not have for my Room but I Can ask for got water in the Restaurant which is a Nonsense! No shower cap, no slippers, pilléis hard as Rocks and the laundry was Not delivered at my Room I had to Call and Pick it up. I Need to Sta
Stayed 2 nights in Jun 2025

8/10 Good

Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time visit Frankfurt, stay for two nights. Modern, Nice & Clean 4-star hotel with good value and location.
Stayed 2 nights in Oct 2022

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service
Everything was very good with the exception of what you really need: the BED. The kingsize bed was maximum 1,9 m long and consisted of 2 beds pushed together. Due to the hotel being very booked the only pillows available were super fat support pillows, not sleeping pillows.
Stayed 1 night in Mar 2025

10/10 Excellent

Salvacion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean, friendly staff.

The front desk clerk who helped me (Dec 11-12) was very nice and helpful. The restaurant brunch staff was nice also. I like that is steps away from a grocery store and a pharmacy.
Stayed 2 nights in Dec 2023

8/10 Good

Avi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Sep 2023

6/10 Okay

Isaac

I appreciate a “green” hotel, but appears to be cold, the room does not Have an actual lounge chair. Very uncomfortable, specially if you stay several days. Not going back there
Stayed 3 nights in Dec 2024

4/10 Poor

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Okay but good location
Stayed 1 night in Sep 2022

10/10 Excellent

Ashley

Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Davut

Liked: Cleanliness, staff & service, property conditions & facilities
A big, cozy and clean room with nice view. very close to the main with nice walking area. Unfortunately no coffee machine or water cooker in the room.
Stayed 1 night in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the INNSiDE. The staff was friendly and accommodating. The breakfast bar in the restaurant was very good. The interior of the hotel was clean, bright, and had interesting decorations. The one minor issue we ran into, our room was set for one person, was handled very easily and efficiently, providing us the second set of towels and bedding. As first time travelers to Frankfurt, who speak no German, it was wonderful that everyone spoke clear English.
Stayed 4 nights in Sep 2023

8/10 Good

Francis

Liked: Cleanliness, staff & service
The hotel is in a good location. Easy access to transportation. Staff is 50/50. Night staff seems to be more attentive than day staff. A asked for a tea pot and I was offer hot water to be brought to my room. Unfortunately, it never happened!
Stayed 5 nights in Apr 2024

6/10 Okay

Man Ki Maggie

Disliked: Cleanliness
Yucky food breakfast n dinner , room are super dirty. Shampoo n shower gel make the skin dry that I need to go down to buy. The only good thing is 3 mins walk to coin laundry
Stayed 6 nights in Aug 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Silverfish all over the place

There were a few things wrong but the worse part was the bugs. The room is not at all "inviting" or "comfortable". It lacks the "cozy" vibe that you normally get from a hotel/motel/inn. One problem here is the room decor, design, and color scheme. The selection of black and white creates to much contrast. Besides the color, its the floor, walls, furniture. The emotion is hard to describe, but I just didn't feel relaxed in the room. The air in the room smelled stale, moldy, uncirculated. Which leads me to the worse part of it all. Silverfish EVERYWHERE! Not sure what leads to this kind of situation, but please do some basic pest control and get a proper HVAC system installed. On top of that the bed is single sheeted and its not even a fitted sheet. I could see the mattress. Isn't the standard tripple fitted sheets? Anyway, all you get it just the sheet covering the mattress and a small feather throw to cover yourself with. No comforter, no proper sheets, nor a blanket. The cleanliness of the room is borderline. Certainly trending towards the wrong direction. The only inviting comfortable area is the onsite bar/resaurtant.
Stayed 2 nights in Jul 2025

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