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Hotel Scala Frankfurt City

3.5 star property
Hotel with a 24-hour front desk, a short walk to MyZeil

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Photo gallery for Hotel Scala Frankfurt City

Exterior
Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished
Reception
Exterior
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Economy Single Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Business Double or Twin Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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  • Free WiFi
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About the neighborhood

Map
Schaefergasse 31, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 3 min walk - 0.2 miles
  • Römerberg - 9 min walk - 0.5 miles
  • Frankfurt Christmas Market - 11 min walk - 0.6 miles
  • Alte Oper - 12 min walk - 0.7 miles
  • Main Tower - 14 min walk - 0.8 miles

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬1 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Hotel Scala Frankfurt City

Hotel near MyZeil
Close to Frankfurt Christmas Market and Römerberg, Hotel Scala Frankfurt City provides a hair salon, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and multilingual staff
  • Luggage storage, a computer station, and tour/ticket assistance
  • A front-desk safe, ATM/banking services, and free newspapers
  • Guest reviews speak highly of the first-rate property condition
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi and offices, in addition to sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Is Hotel Scala Frankfurt City pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Hotel Scala Frankfurt City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Scala Frankfurt City?

Check-out is at 11:00 AM.

Where is Hotel Scala Frankfurt City located?

Located in Innenstadt, this hotel is within a 15-minute walk of MyZeil, Römerberg, and Frankfurt Christmas Market. Frankfurt Trade Fair is 1.7 mi (2.8 km) away. Hessendenkmal Tram Stop and Konstablerwache Station are within a 5-minute walk.

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Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 588 reviews
Rating 8 - Good. 270 out of 588 reviews
Rating 6 - Okay. 108 out of 588 reviews
Rating 4 - Poor. 40 out of 588 reviews
Rating 2 - Terrible. 16 out of 588 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place, 24/7 front desk, comfortable rooms, good location
Stayed 2 nights in Apr 2025

10/10 Excellent

kamil ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location…
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo Batiz

Liked: Cleanliness, amenities
Clean and qellnlocated
Stayed 2 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near 'Zeil' and shopping malls, downtown Frankfurt. Hotel is in good conditions, clean, and staff is friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

The location is very good. The room was comfortable and clean. The staff and front desk was very helpful. Definitely recommend this hotel
Stayed 2 nights in Dec 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel aimable et serviable
Stayed 4 nights in Mar 2025

8/10 Good

Omar

Liked: Cleanliness
Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 5 nights in Nov 2024

4/10 Poor

Aditya Prasad

Disliked: Staff & service
Staff were not helpful.
Stayed 7 nights in Apr 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a good price, we would stay there again.
Stayed 1 night in May 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff
Stayed 1 night in Feb 2023

6/10 Okay

Burkhard

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Frensis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 3 nights in Sep 2023

8/10 Good

M Sue

Liked: Staff & service
Disliked: Cleanliness
Average hotel. Carpet in the room had big stains. The location was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Lumpy bed, everything else, wonderful!
Stayed 1 night in Nov 2024

8/10 Good

Carson

Great location
Stayed 3 nights in Sep 2023

6/10 Okay

Jared

Disliked: Cleanliness, staff & service
Small. Great location. Staff not the friendliest
Stayed 2 nights in Dec 2024

8/10 Good

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kajsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very worth the price level. Close to the city centre, friendly personnel and fresh.
Stayed 1 night in Jul 2024

6/10 Okay

Manfred

..
Stayed 1 night in Jan 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for a stay in Frankfurt. Definitely recommend.
Stayed 5 nights in Mar 2023