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Hotel Cristall

3.0 star property
Hotel with a 24-hour front desk, 8-minute walk to Skyline Plaza

Choose dates to view prices

Hotel Cristall offers convenient shopping on site and a pleasant terrace for guests. In-room WiFi keeps everyone connected, and the computer station helps organize Frankfurt adventures. Previous visitors consistently highlight the staff's helpfulness during their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, blackout drapes

Single Room

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Ottostr. 3, Frankfurt, 60329

What's nearby

  • Skyline Plaza - 6 min walk - 0.4 miles
  • Frankfurt Trade Fair - 9 min walk - 0.5 miles
  • Congress Center Messe Frankfurt - 13 min walk - 0.7 miles
  • Main Tower - 14 min walk - 0.8 miles
  • Alte Oper - 14 min walk - 0.8 miles

Getting around

  • Platz der Republik Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪Asia Gourmet - ‬3 min walk
  • ‪Kamps Backstube - ‬3 min walk
  • ‪Quicker's - ‬3 min walk
  • ‪Gleis 25 - ‬2 min walk
  • ‪Aunty Zhong's Noodle Bar & More - ‬3 min walk

About this property

Hotel Cristall

Hotel near Skyline Plaza
Located close to Congress Center Messe Frankfurt and Main Tower, Hotel Cristall provides a terrace and shopping on site. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A front-desk safe, tour/ticket assistance, and a TV in the lobby
  • A computer station, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 per person
  • Covered self parking fee: EUR 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Frequently asked questions

Is Hotel Cristall pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at Hotel Cristall?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cristall?

Check-out is at noon.

Where is Hotel Cristall located?

Located in Gallus, this hotel is within a 10-minute walk of Skyline Plaza and Frankfurt Trade Fair. Congress Center Messe Frankfurt and Main Tower are also within 15 minutes. Platz der Republik Tram Stop and Central U-Bahn are within a 5-minute walk.

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Reviews

Hotel Cristall Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 130 out of 287 reviews
Rating 8 - Good. 128 out of 287 reviews
Rating 6 - Okay. 21 out of 287 reviews
Rating 4 - Poor. 3 out of 287 reviews
Rating 2 - Terrible. 5 out of 287 reviews

Reviews

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay and have very good breakfast
Stayed 2 nights in Apr 2025

8/10 Good

Centenie

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Cristall does an excellent job at providing a good accommodation in a convenient location for a reasonable price. The hotel is cozy, the room was clean overall, the breakfast was fairly simple but good, and the service was outstanding. I would stay again and recommend to others without hesitation.
Stayed 1 night in Aug 2025

10/10 Excellent

YUN YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent if you can avoid room 1 beside the lobby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christoffel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Good breakfast, comfortable room, and good customer service
Stayed 1 night in Aug 2025

6/10 Okay

CARLOS

Close to the main train station, very bad area that made feel us unsafe, ideal hotel for a quick night sleep to catch up a train next day
Stayed 1 night in Sep 2025

8/10 Good

FLOR DE LIS

Liked: Cleanliness, staff & service, amenities
Location is excellent, right next to the train station. Breakfast is good, although more fruit options would be better. Towels could be replaced for new ones. Stairs may be an issue for old people but in general is a great option for a short stay.
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Area not the best
Stayed 2 nights in Sep 2025

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was super convenient, less than 2 min walk to the main train station. Breakfast was the basics but good overall. Room was as expected. Grateful they let me check in a bit early. That was the biggest plus for me. Thank you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, clean room, and the breakfast was wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Included a great breakfast. Close to the train station.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good.
Stayed 2 nights in Aug 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost/qualitywise a good choice for a stay in Frankfurt.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Stayed 1 night in Sep 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfy
Stayed 1 night in Mar 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds, very friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

DONGJO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, kind staffs. Amazing atay!!!
Stayed 1 night in Feb 2024

10/10 Excellent

CRESWELL

Liked: Cleanliness, amenities, property conditions & facilities
The staff (Mara you're a legend!) we're incredibly helpful. The twin room was on the ground floor Breakfast had a great selection on offer The hotel is literally next to the Frankfurt Main train station
Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly and efficient staff and excellent breakfast. Good location, two minute walk from the train station.
Stayed 1 night in May 2024

8/10 Good

So Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station, very convenient
Stayed 2 nights in May 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice but would not be good if you have difficulty with stairs. The elevator only stops between the room floors (ceiling height is very high so you still have to climb 10 stairs from the elevator). Area is not the nicest, but conveniently near the train station. You need to walk 2 - 3 blocks to find a nice restaurant.
Stayed 3 nights in Aug 2025

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt done easy

Lovely place to stay ! Great location friendly people Nice breakfast
Stayed 4 nights in Jul 2023

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in a central location.

Excellent hotel. Clean, confortable beds and outstanding location, across the street is the Central station. Great breakfast and super friendly staff!
Stayed 3 nights in Nov 2022
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