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Hotel Cristall

Property class: 3

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Photo gallery for Hotel Cristall

A multi-story building with classical architectural details, including ornate balconies and decorative moldings. - Hotel Cristall (Frankfurt)
A modern kitchen with a long dining table, bar stools, and pendant lighting. - Hotel Cristall (Frankfurt)
A hallway with a brick wall and a door leading to a bright room. - Hotel Cristall (Frankfurt)
An outdoor seating area with metal chairs and a table, a green umbrella, and a vase with flowers. - Hotel Cristall (Frankfurt)
A staircase with ornate metal railings and red carpeted steps. - Hotel Cristall (Frankfurt)
Located close to Skyline Plaza and Congress Center Messe Frankfurt, Hotel Cristall provides a terrace and shopping on site. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

A hotel room with a checkered floor, a desk with a chair, a bed, a radiator, and a window with blinds.

Single Room

8.0 out of 10
Very good
(17 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a white brick wall, a desk with a telephone, a chair, a bed with white bedding, and a red accent wall.

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Gallus, a neighborhood in Frankfurt, Hotel Cristall is near a metro station. Alte Oper and Staedel Museum are cultural highlights, and travelers looking to shop may want to visit Skyline Plaza and MyZeil. Frankfurt Trade Fair and Main Tower are two other places to visit that come recommended. Visit our Frankfurt travel guide
Map
Ottostr. 3, Frankfurt, 60329

What's nearby

  • A city skyline at dusk with illuminated buildings, a river, and a bridge.
    Financial District
    1 min walk - 0.0 miles
  • A city skyline with a prominent church tower, a bridge with vehicles, and a river.
    Skyline Plaza
    6 min walk - 0.4 miles
  • A modern building with a sign reading "messe Frankfurt" and a large glass facade.
    Frankfurt Trade Fair
    9 min walk - 0.5 miles
  • A modern glass building with a curved facade, surrounded by trees and a parking area with cars.
    Congress Center Messe Frankfurt
    13 min walk - 0.7 miles
  • A historic building with ornate architecture and a large open square in front.
    Alte Oper
    15 min walk - 0.8 miles

Getting around

  • Platz der Republik Tram Stop
    3 min walk
  • Frankfurt Central Station (tief)
    4 min walk
  • Mainz (QFZ-Mainz Finthen)
    35 min drive

Restaurants

  • Asia Gourmet
    3 min walk
  • McDonald's
    3 min walk
  • Haferkater
    4 min walk
  • Gleis 25
    2 min walk
  • Wirtshaus Hauptbahnhof
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is Hotel Cristall pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Cristall?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cristall?

Check-out is at noon.

Where is Hotel Cristall located?

Located in Gallus, this hotel is within a 10-minute walk of Skyline Plaza and Frankfurt Trade Fair. Congress Center Messe Frankfurt and Main Tower are also within 15 minutes. Platz der Republik Tram Stop and Central U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cristall Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 161 out of 347 reviews
Rating 8 - Good. 151 out of 347 reviews
Rating 6 - Okay. 26 out of 347 reviews
Rating 4 - Poor. 3 out of 347 reviews
Rating 2 - Terrible. 6 out of 347 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditionjng, good breakfast included in price, well located next to the train station.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a good price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and kind hotel staff. I am very satisfied during my stay. Thank you!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were kind. Also the breakfast was very good!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay and have very good breakfast
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room clean, breakfast included, close to central station, food around the hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, clean room, and the breakfast was wonderful!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right next to the main train station. The rooms and hotel are extremely clean and well maintained. The staff is multi lingual. The rooms are almost completely soundproof. The breakfast is meats, cheese, cereal, tea, coffee, yogurt. I would like to have had fruit. There are STEPS. STEPS IN, UP, DOWN. the lift stops in between floors so its steps all over. Perfect location for overnight stays. There is also NO PARKING! The parking garage to use is on the other side of the train station and they cost 35. Euros per night.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! 2 min walk to Frankfurt hbf. The only con is you still need to carry luggage several steps after using elevator but very good price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice little hotel right next the main station which worked very well for me for a two-day stay. It is very basic but has all that I needed. The breakfast was very nice, and the staff was very friendly and helpful. The area around Hauptbahnhof is sketchy but this hotel is on the safe side next to a police station. The street was quiet at night, and the sound proofing was excellent anyway. The bed was very comfy, the room has an AC, which was very important in the heatwave. Shall come again!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds, very friendly staff
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, kind staffs. Amazing atay!!!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly and efficient staff and excellent breakfast. Good location, two minute walk from the train station.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Included a great breakfast. Close to the train station.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm, with a great small breakfast. When available in a good price l, it's a great place.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfy
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service is wonderful. very friendly. breakfast is fantastic
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location is excellent, right next to the train station. Breakfast is good, although more fruit options would be better. Towels could be replaced for new ones. Stairs may be an issue for old people but in general is a great option for a short stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly. The room is very silent.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff (Mara you're a legend!) we're incredibly helpful. The twin room was on the ground floor Breakfast had a great selection on offer The hotel is literally next to the Frankfurt Main train station
Stayed 1 night in May 2025