Hotel Bürgerhaus in the city center combines hospitality with practical amenities. The restaurant serves satisfying meals, and the terrace offers a peaceful retreat. WiFi keeps travelers connected, and dry cleaning/laundry services add convenience to any stay.
Steinbach is home to Hotel Bürgerhaus. Festhalle Frankfurt and Alte Oper are cultural highlights, and travelers looking to shop may want to visit Frankfurt Christmas Market. Titus Thermen and Opel-Zoo are also worth visiting. Visit our Steinbach travel guide
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: EUR 12 for adults and EUR 10 for children
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Outdoors
Terrace
More
2 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV with premium cable channels
Food and drink
Shared kitchen access
More
Desk
Heating
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
Rollaway bed fee: EUR 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Frequently asked questions
Is Hotel Bürgerhaus pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Bürgerhaus?
Check-in start time: 1 PM; Check-in end time: midnight.
What time is check-out at Hotel Bürgerhaus?
Check-out is at 11 AM.
Where is Hotel Bürgerhaus located?
Situated in Steinbach, this hotel is steps from Taunus Nature Park and 3.1 mi (5 km) from Goethe University - Riedberg Campus. Riedwiesen Nature Reserve and Titus Thermen are also within 6 mi (10 km). Weißkirchen/Steinbach S-Bahn is 17 minutes by foot.
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Reviews
Hotel Bürgerhaus Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nach einem arbeitsreichen Tag freut man sich auf eine ordentlich Unterkunft. Die Bezeichnung Hotel für das Hotel Bürgerhaus ist daher übertrieben - passender wäre Jugendherberge besser noch Zimmer zum Übernachten. Ein langer unbeleuchteter Flur im Tiefparterre, Bettlaken mit braunen Flecken. Am nächsten Tag die Überraschung: kein Zimmerservice: Bett nicht gemacht, Bad nicht geputzt, Mülleimer nicht geleert, keine frischen Handtücher,... nichts außer einem mürrischen Angestellten. Der Preis für eine Nacht entspricht nicht der damit verbundenen Leistung. Gerne würde ich hierfür Kostenersatz fordern.
Marcel
Stayed 1 night in Oct 2024
Verified
6/10 Okay
Alexander
Jul 12, 2024
Liked: Cleanliness
Disliked: Staff & service
Sehr, sehr einfach bis ungemütlich
Bei Ankunft um ca. 15 Uhr war das Hotel verschlossen. Eine an der Tür befestigte Telefonnummer konnte ich nach mehreren Versuchen erreichen. Mir wurde mitgeteilt, dass das Hotel erst um 18 Uhr öffnet. Einen Hinweis zum Check-In ab 18 Uhr konnte ich weder bei hotels.com noch vor Ort finden. Weiterer Service beim Check-In um 18 Uhr wurde nicht angeboten, stattdessen bekam ich einen Hausschlüssel und das war es. Das Zimmer war groß und sauber, aber von der Einrichtung her sehr, sehr einfach und ungemütlich. Der Preis ist gemessen an Lage, Service und Ausstattung zu hoch.
Alexander
Stayed 1 night in Jul 2024
Verified
6/10 Okay
Verified traveler
Aug 2, 2021
Liked: Cleanliness, staff & service
Sehr einfacher Standard. In dem Rahmen Ok.
Verified traveler
Stayed 3 nights in Jul 2021
Verified
6/10 Okay
Verified traveler
Jan 24, 2019
Liked: Cleanliness, staff & service
Nettes Garni, bemühtes Personal, Zimmer spartanisch eingerichtet. Für einen kurzen Aufenthalt vollkommen OK.
I would not call this a hotel - at best it is an outdated B&B . Room and bathroom was really outdated and not very clean. Not a comfortable place to stay. Staff/owners were helpful enough but I would not stay here again. Looks like the building is part of a block of council flats . Very disappointed that this place is on the Hotels.com website
Die Zimmer haben das Flair der 60er, weit ab von modern. Das Internet im Hotel ist schlecht, es ist laut. Es wird nicht auf Sauberkeit geachtet. Hoteleigene Parkplätze sind nicht vorhanden. Der Preis >80€ ist schlicht eine Frechheit.
Verified traveler
Stayed 4 nights in Jan 2018
Verified
2/10 Terrible
Verified traveler
Sep 18, 2017
Disliked: Room comfort
We ended up paying for two nights extra even though we had called ahead by a week an warned them on of the fellow was arriving a day late and leaving a day early. The place was OK. The wifi turned off at 9:30 PM and was spotty until 7 AM the following morning....this happened every day.
When the owner needs to have a golf club outside in the hallway it ain't good. Plus he tryed to charge me twice. At the desk for 3 hours ringing bank and trying to explain to him he had my money. Next day he said he had it. No apology no notting. Avoid
hotel is gevestigt in een flatgebouw. buurt is afgelegen. kamers zijn wel groot en voldoen. retaurant is in de buurt. Prijs/kwaliteit is niet goed. Voor zo'n hotel is de prijs veels te hoog. De mensen die het hotel runnen zijn vriendelijk, maar ze spreken de talen niet.