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Hotel Am Zoo

3.0 star property
Pet-friendly hotel with a bar connected to a shopping center in Frankfurt

Choose dates to view prices

Hotel Am Zoo provides a vibrant retreat in central Frankfurt with a cozy bar and inviting terrace. Travelers can connect with in-room WiFi, start their day with a buffet breakfast, and benefit from the staff's local expertise when planning their Frankfurt adventures.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Single Room

8.0 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, laptop workspace

Suite

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Balcony

Double Room, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Alfred-Brehm-Platz 6, Frankfurt, Hessen, 60316

What's nearby

  • Frankfurt Zoo - 2 min walk - 0.1 miles
  • MyZeil - 15 min walk - 0.8 miles
  • Römerberg - 17 min walk - 0.9 miles
  • Frankfurt Christmas Market - 18 min walk - 1.0 mile
  • Alte Oper - 3 min drive - 1.3 miles

Getting around

  • Zoo U-Bahn - 1 min walk
  • Konstablerwache Station - 10 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Sandbar - ‬2 min walk
  • ‪Thai Snack - Frischer Wok - ‬3 min walk
  • ‪Cafe Imbiss Jannis - ‬5 min walk
  • ‪Pirosmani - ‬3 min walk
  • ‪Ong Tao Vegan - ‬3 min walk

About this property

Hotel Am Zoo

Hotel near Römerberg
Frankfurt Christmas Market is located near Hotel Am Zoo, which provides a terrace, laundry facilities, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • A vending machine, free newspapers, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 70 rooms offer comforts such as laptop-friendly workspaces and separate sitting areas, in addition to perks like free WiFi and safes.
More amenities include:
  • Showers, hair dryers, and shampoo
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and highchairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt

Frequently asked questions

Is Hotel Am Zoo pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Am Zoo?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Am Zoo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Am Zoo?

Check-out is at 11:00 AM.

Where is Hotel Am Zoo located?

Located in Ostend, this hotel is within 1 mi (2 km) of Frankfurt Zoo, Römerberg, and Frankfurt Christmas Market. Frankfurt Trade Fair is 2.2 mi (3.6 km) away. Zoo U-Bahn and Zoo Tram Stop are within a 2-minute walk.

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Reviews

Hotel Am Zoo Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.6

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 56 out of 170 reviews
Rating 8 - Good. 60 out of 170 reviews
Rating 6 - Okay. 38 out of 170 reviews
Rating 4 - Poor. 13 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, perfect for a family wishing to visit the zoo and Frankfurt in general, Pizza Hut near by, one stop from the city centre on the U Bahn
Stayed 3 nights in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and the lady that checked me in was very helpful. We were only staying for one night and it looks like an excellent spot to jump on the public transportation. The only downside, which I knew going in, was that the rooms do not have air conditioning.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, minimalist accomodations. Easy to find (near Zoo)
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles Top

Very friendly, room was beautiful. Absolutely no complaints. Would definitely book again. We had a wonderful stay
Stayed 1 night in Apr 2023

6/10 Okay

Erskine Garry

Liked: Cleanliness, staff & service
It was good
Stayed 1 night in Nov 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel could do with some fresh furnishings and paints and such. But it’s clean, safe, perfectly located and (at leat for my stay) extremely cheap. Value for money a 10. Just don’t expect a luxury suite.
Stayed 1 night in Aug 2023

8/10 Good

Ann-Kathrin

Liked: Cleanliness, staff & service
Good accomodation for my purpose (attending a seminar for a couple of days nearby). It's great that the zoo and many good restaurants are so close by. The staff was very friendly and helpful. Only complaint I would have is that the water in the shower didn't go away easily and that it's a curtain rather than glass (curtain was partially not hanging properly and let the water through. I've raised that point at the reception and they were going to look into it. I didn't try the breakfast, as I bought what I needed for the day in the small bakery at Friedberger Anlage (which is really good!)
Stayed 5 nights in May 2023

10/10 Excellent

Paolo

Liked: Cleanliness, amenities, property conditions & facilities
Ormai è il nostro Albergo di riferimento a Francoforte, strategica la vicinanza alla stazione della metropolitana
Stayed 3 nights in Oct 2025

4/10 Poor

Austin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Over stay was fine. Photos were very misleading. Service was fine. Probably won’t stay here again if there are other options
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Fint til prisen

Meget nem adgang til offentlig transport og generelt et meget fint hotel til prisen. Der var dog lidt pletter på sengetøjet. Overordnet et helt acceptabelt hotel i den prisklasse.
Stayed 4 nights in Jul 2025

6/10 Okay

R

Disliked: Amenities
Naja, nicht zu empfehlen
Stayed 1 night in Jun 2025

6/10 Okay

Gudrun

Liked: Cleanliness
Die Lage am Zoo war gut. Der Teppich mit Flecken.
Stayed 1 night in May 2025

10/10 Excellent

Paolo

Liked: Cleanliness, property conditions & facilities
Struttura già nota e perfetta per le nostre esigenze
Stayed 3 nights in May 2025

10/10 Excellent

Karl-Heinz

Liked: Cleanliness, staff & service, amenities
Das Personal ist sehr hilfsbereit und zuvorkommend.
Stayed 2 nights in May 2025

8/10 Good

Gerhard

War in Ordnung
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht gerade ein Luxushotel, aber eine prima Schlafgelegenheit in verkehrsgünstiger Lage, über das Buchungsportal gebucht und für den Preis super.
Stayed 1 night in Apr 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes und sauberes Hotel, alles in Ordnung.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Prima prijs/kwaliteitverhouding. Hotel is wat gedateerd maar schoon en voor een gunstige prijs. Hotel is gelegen in een leuke buurt op loopafstand van het centrum. Ik zou weer terugkomen.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities
La 1era recepcionista fue amable pero dieron una habitación y estaban haciendo mejoras al piso así que fue imposible dormir y descansar, así que pedí cambio y me trataron como si me hicieran un favor Terminé en otro edificio donde el ascensor no servia siempre y tuve que subir al 4to piso por las escaleras La ubicación es buena
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Einfach Hotel

Ich habe einen Tag übernachtet und das reicht. Das Bett war sehr unbequem und Kissen war extrem schlecht/unangenehm. Das Hotel ist neben den Zoo U-bahn Station und 5 Minuten von Ostendstraße Station S-Bahn entfernt.
Stayed 1 night in Jan 2025

4/10 Poor

Henna

Disliked: Staff & service, property conditions & facilities, room comfort

Tympeää palvelua

Erittäin epämukavat sängyt. Vastaanoton henkilökunta tympeää, eivät auttaneet esimerkiksi tavaroiden kantamisessa kun hissi hajosi ja piti päästä 4 kerrokseen matkatavaroiden ja 1 vuotiaan kanssa. Myös aamupalan maksullisuutta peiteltiin. Kirjautuessa sanottiin aamupalan kellonaika, mutta ei sitä ettei se kuulu majoitukseen. Hintaa ei ilmoitettu myöskään aamupalalla vaan vasta kotiin lähtiessä.
Stayed 3 nights in Jan 2025

4/10 Poor

Ul Ri

Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer könnte sauberer sein, schmutziges Bettlaken, abgewohnte Möbel, beißender Chlorgeruch im Bad, hellhörig, Zimmer am Fahrstuhl viel zu laut.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gesine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only very bad was ,I paid 3nights ,by my own mistake .but ,even this one day I had about 4 contacts with the room service . I was not able to explain the Situation . Best of all, the Lady of the reception wanted me to come down ,maybe for more and more explanation ....but ,I love this place . Think I will visit again
Stayed 2 nights in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service

Sehr günstig, einfach aber sauber,

Ich habe nach einer Übernachtung und dem Check-Out später noch eine weitere Nacht gebucht. Das zweite Zimmer war wohl früher ein Raucherzimmer und hatte Teppichboden (das Zimmer in der Nacht davor Laminat). Wenn man wie ich etwas empfindlich gegen Rauchgeruch ist, stört das, obwohl alles sauber war. Man sollte bei der Buchung oder beim Check-In darauf achten, was ich aber versäumt hatte.
Stayed 1 night in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfaches und günstiges Hotel, gut erreichbar

Das sehr günstige Hotel war sauber, die Mitarbeiter an der Rezeption waren sehr freundlich. Gemessen an dem Preis war ich mit allem insgesamt sehr zufrieden.
Stayed 1 night in Dec 2024

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