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Hotel Alexander am Zoo

Hotel with a full-service spa, a quick walk to Frankfurt Zoo

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Exterior
Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • Spa
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room (with connecting door)

Classic Double Room (with connecting door) | Premium bedding, minibar, in-room safe, desk

Classic Double Room (with connecting door)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alexandersuite

Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV

Alexandersuite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Dining table
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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Front of property

Hampton by Hilton Frankfurt City Centre East

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  • Pet friendly
  • Free WiFi
  • Air conditioning
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About the neighborhood

Map
Waldschmidtstraße 59, Frankfurt, HE, 60316

What's nearby

  • Frankfurt Zoo - 6 min walk - 0.4 miles
  • Römerberg - 4 min drive - 1.3 miles
  • Alte Oper - 5 min drive - 1.8 miles
  • Main Tower - 6 min drive - 2.3 miles
  • Frankfurt Trade Fair - 7 min drive - 3.2 miles

Getting around

  • Waldschmidtstraße Tram Stop - 2 min walk
  • Frankfurt (Main) Ost Station - 10 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Cafe Lieblingsnachbar - ‬7 min walk
  • ‪EL NIGO Steakhaus - ‬4 min walk
  • ‪Luke's Place - ‬7 min walk
  • ‪Viking Pizza & Kebap Haus - ‬8 min walk
  • ‪El Pacifico - ‬5 min walk

About this property

Hotel Alexander am Zoo

Hotel remodeled in 2021 and located near Frankfurt Zoo
Located close to Römerberg and Museumsufer, Hotel Alexander am Zoo provides shopping on site, dry cleaning/laundry services, and conference space. Take some time to relax at the onsite spa. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • Concierge services, a computer station, and a 24-hour front desk
  • Luggage storage, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 66 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and hair dryers
  • 45-inch flat-screen TVs with premium channels
  • Wardrobes/closets, childcare services, and heating

Languages

Arabic, Croatian, English, Farsi, French, German, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Renovated entire property - November 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt

Frequently asked questions

Is Hotel Alexander am Zoo pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Alexander am Zoo?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at Hotel Alexander am Zoo?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Alexander am Zoo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Alexander am Zoo located?

Located in Ostend, this spa hotel is within 1 mi (2 km) of Frankfurt Zoo and Museumsufer. Römerberg and Alte Oper are also within 2 mi (3 km). Waldschmidtstraße Tram Stop is only a 2-minute walk and Habsburgeralle Station is 6 minutes.

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Hotel Alexander am Zoo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 456 reviews
Rating 8 - Good. 154 out of 456 reviews
Rating 6 - Okay. 31 out of 456 reviews
Rating 4 - Poor. 13 out of 456 reviews
Rating 2 - Terrible. 8 out of 456 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in my Home town
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Ideal location for the zoo and close enough to the Christmas markets.
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Unlikely, the bathroom door was missing. The main bad was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff & good location.
Stayed 1 night in May 2024

8/10 Good

Knud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location , friendly staff, clean and good
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed very nice hotel would definitely choose to stay here again
Stayed 1 night in Nov 2023

10/10 Excellent

Joyce

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.
Stayed 2 nights in Nov 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Stayed 4 nights in May 2024

10/10 Excellent

Marjory

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly and helpful staff.
Stayed 3 nights in Jul 2023

10/10 Excellent

Martha

Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure to stay at this hotel
Stayed 10 nights in Aug 2022

10/10 Excellent

Vladislav

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, quiet neighborhood, close to subway, very walk-able area.
Stayed 8 nights in Jul 2022

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too
Stayed 4 nights in Oct 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time out of the United States and we were warmly welcomed. Very clean rooms, great location, complimentary dessert items, and very friendly staff. Highly recommend a stay here, especially if you’re on a budget!

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok, breakfast was awesome
Stayed 4 nights in Oct 2023

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further! This is the place to stay!

Convenient, clean, consistent and comfortable. What more do you want? This is my home away from home when in Frankfurt and have likely stayed in every room by now as I’ve been returning here for many years! Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here u wont be disappointed

Highly recommended,staff super friendly,room very clean,breakfast is one of the best continentals i have had,close to the zoo.cant recommend this hotel hotel enough......5 stars 👍
Stayed 4 nights in Nov 2022

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Bed was firm, well supplied. Felt like a well thought out hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to zoo, station. Staff Ellen is helpful, excellent service. Nice add on breakfast option.

8/10 Good

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick and nice service, nicely renovated

Pity there was no lobby bar...
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

This is a good location within easy walking distance to public transportation that can take you anywhere. The underground parking is convenient once you figure it out. The room we stayed in was quiet if just a little bit cramped. However what made the stay special was the friendly desk manager. A tall gentleman he was friendly and helpful and made the stay extra pleasant.
Stayed 2 nights in Dec 2023

8/10 Good

Garrett

Liked: Cleanliness, staff & service
The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.
Stayed 2 nights in Jun 2024