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Hey Lou Hotel Frankfurt Airport

Travelers find exceptional service, delightful meals, and an electric atmosphere at this charming hotel positioned conveniently near The Squaire

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Daily buffet breakfast (EUR 19.95 per person) - Hey Lou Hotel Frankfurt Airport (Kelsterbach)
Electric vehicle charging station - Hey Lou Hotel Frankfurt Airport (Kelsterbach)
Family Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes - Hey Lou Hotel Frankfurt Airport (Kelsterbach)
Restaurant - Hey Lou Hotel Frankfurt Airport (Kelsterbach)
Reception - Hey Lou Hotel Frankfurt Airport (Kelsterbach)
Hey Lou Hotel Frankfurt Airport, near Jahrhunderthalle, offers a modern retreat with a free roundtrip airport shuttle. Dine al fresco at the Craft-Beer-Brewery restaurant, enjoy dinner under the stars, or relax on the garden terrace. Excellent breakfast and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Located on a river, Hey Lou Hotel Frankfurt Airport is in an area with good airport proximity. Jahrhunderthalle and Staedel Museum are cultural highlights, and travelers looking to shop may want to visit Skyline Plaza. Looking to enjoy an event or a game? See what's going on at Deutsche Bank Park or Festhalle Frankfurt. Visit our Kelsterbach travel guide
Map
Isarstrasse 2, Kelsterbach, HE, 65451

What's nearby

  • Reifenberger Wiesen und Feldberg
    Taunus Nature Park
    5 min walk - 0.3 miles
  • Frankfurt_FrankfurtTradeFair_178865_03
    Frankfurt Trade Fair
    16 min drive - 13.4 miles
  • Monchhofkapelle
    6 min walk - 0.4 miles
  • Macao Casin
    10 min walk - 0.6 miles
  • Wasserwerk Hattersheim
    15 min drive - 5.0 miles

Getting around

  • Kelsterbach S-Bahn
    6 min drive
  • Frankfurt am Main Flughafen Regional Station
    8 min drive
  • Frankfurt Airport (FRA)
    14 min drive

Restaurants

  • Hotel NH Frankfurt Airport West
    5 min drive
  • WasserCraftWerk
    1 min walk
  • Kaizen Fine Asian
    6 min drive
  • Pane & Vino
    15 min drive
  • Schützenhaus
    5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Hotel near The Squaire
Located close to Jahrhunderthalle, Hey Lou Hotel Frankfurt Airport provides a free roundtrip airport shuttle, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A bicycle cleaning area, a front-desk safe, and meeting rooms
  • Luggage storage, smoke-free premises, and a vending machine
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 234 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, travel cribs, and housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

Is Hey Lou Hotel Frankfurt Airport pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 19.95 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15.00 per day.

What time is check-in at Hey Lou Hotel Frankfurt Airport?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hey Lou Hotel Frankfurt Airport?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hey Lou Hotel Frankfurt Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:30 PM on request.

Where is Hey Lou Hotel Frankfurt Airport located?

Situated near the airport, this hotel is 6.1 mi (9.8 km) from The Squaire and within 12 mi (20 km) of Jahrhunderthalle and Deutsche Bank Park. Financial District and Staedel Museum are also within 16 mi (25 km). Eddersheim S-Bahn is 26 minutes by foot.

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Reviews

Hey Lou Hotel Frankfurt Airport Reviews

8.4

Very Good

9.0

Cleanliness

7.0

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 414 out of 914 reviews
Rating 8 - Good. 305 out of 914 reviews
Rating 6 - Okay. 115 out of 914 reviews
Rating 4 - Poor. 46 out of 914 reviews
Rating 2 - Terrible. 34 out of 914 reviews

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great size
Stayed 1 night in Feb 2026

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, staff was friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Nurit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

DOGAN

Liked: Cleanliness, staff & service, property conditions & facilities
So far perfect to stay close by the airport hotel, clean quiet and also they have a shuttle service which is awesome. I really like to stay there
Stayed 1 night in Aug 2025

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, newer hotel offering the traveller a list of conveniences including a great breakfast and free airport shuttle. Well priced for what is offered.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good restaurant
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The ala carte diner was excellent as was the buffet breakfast, it was a bonus having the shuttle, it's too bad the driver would not load our luggagin the storage area, havin all that luggage on the bus itself, was bad, the rooms modern , bathroom 5 *****, wonderful shower experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Coletta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a “family room” with the connecting door. It was perfect for our family stay the young woman at the front desk was amazingly helpful! The complementary shuttle bus ride to the airport was critical for us. Temperature in the room was perfect, great shower, comfortable beds. I’d stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place next to the airport

Great place if you looking for a night before taking a plane at FRA Even find a great place across the river, 15m for a good schnitzel. Next time I’m around and need a room for one night before my fly I know where I will stay. Great shuttle to the airport
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and the airport shuttle is great although it does only run once an hour. Breakfast was decent, they tried to keep it stocked up even during busy times. Would come back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great service plus a shuttle service to the airport
Stayed 1 night in May 2025

10/10 Excellent

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel, in quality, details, comfort.
Stayed 1 night in May 2025

8/10 Good

Xanthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and the bed was comfortable. A great hotel to stay for a night, close to the airport and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and beer at restaurant. Free shuttle to airport is a major bonus. Perfect for pre departure night stay
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Opening the window kept it cool in there for our stay. On the last day we were there they were doing plumbing work and you could smell it in the rooms. It was horrible. That was our only complaint. We go back to stay next week for our flight back to the states hopefully they’re finished by then.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great close to airport hotel for reasonable price.

Nice renovated hotel with good breakfast and parking a short walk away. In industrial area but quiet. Nice bathroom.
Stayed 1 night in Jun 2025

8/10 Good

Priscilla

Liked: Cleanliness, property conditions & facilities
The room was very nicely decorated and the airport shuttle was great!! It was very warm in the room and we couldn't figure out how to get the a/c to work. Opened the windows but it was still very warm. It would be nice to have coffee service in the room!
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful. Definitely I would stay here again on my future trips to EU.
Stayed 4 nights in Mar 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Stayed 1 night in Jul 2024

8/10 Good

Neil richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Nice people,very clean and pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
For a sleep it's OK, price wise. Good bed, nice shower. Breakfast is not the best
Stayed 1 night in Jul 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Remote.. however it was nice and clean. Shuttle to hotel so great
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Airport shuttle was convenient, but had to look hard to find the schedule on the website for pickup at the airport. They had a map of the location, which is at the hotel shuttle bus pickup location, however this wasn't explicitly stated. Leaving from the hotel was not a problem as the schedule is posted in the elevator. Self check in, but someone was there to assist. Quiet comfortable room, although there was construction across the street in the morning
Stayed 1 night in Oct 2025