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Hotel Scala Frankfurt City

3.5 star property

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Exterior - Hotel Scala Frankfurt City (Frankfurt)
Restaurant - Hotel Scala Frankfurt City (Frankfurt)
Comfort Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk - Hotel Scala Frankfurt City (Frankfurt)
Reception - Hotel Scala Frankfurt City (Frankfurt)
Reception - Hotel Scala Frankfurt City (Frankfurt)
Close to Frankfurt Christmas Market and Römerberg, Hotel Scala Frankfurt City provides a hair salon, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Comfort Double Room

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Innenstadt, a neighborhood in Frankfurt, Hotel Scala Frankfurt City is in a shopping district and near a metro station. Alte Oper and Museum MMK for Modern Art are cultural highlights, and some of the area's activities can be experienced at Frankfurter Golf Club and Taunus Therme. Frankfurt Zoo and Palmengarten are also worth visiting. Visit our Frankfurt travel guide
Map
Schaefergasse 31, Frankfurt, HE, 60313

What's nearby

  • The structure of this mall in Frankfurt is so cool. #Patterns
    MyZeil
    3 min walk - 0.2 miles
  • Hauptwache featuring a square or plaza, heritage architecture and a city
    Hauptwache
    6 min walk - 0.4 miles
  • Romerplatz featuring heritage elements, a statue or sculpture and a square or plaza
    Römerberg
    9 min walk - 0.5 miles
  • Alte Oper showing a square or plaza, theater scenes and heritage architecture
    Alte Oper
    12 min walk - 0.7 miles
  • Maintower showing a city, a river or creek and landscape views
    Main Tower
    14 min walk - 0.8 miles

Getting around

  • Konstablerwache Station
    4 min walk
  • Hessendenkmal Tram Stop
    5 min walk
  • Frankfurt Airport (FRA)
    29 min drive

Restaurants

  • Westin Executive Club Lounge
    3 min walk
  • Manhattan Bar
    1 min walk
  • Sushi Stars
    1 min walk
  • Central
    2 min walk
  • Dim Sum Haus
    1 min walk

About this property

Hotel Scala Frankfurt City

Hotel near Römerberg
Close to Frankfurt Christmas Market and Alte Oper, Hotel Scala Frankfurt City provides a hair salon, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a computer station
  • Coffee/tea in the lobby, multilingual staff, and free newspapers
  • A front-desk safe, concierge services, and luggage storage
  • Guest reviews speak highly of the first-rate property condition
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi and offices, in addition to sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Is Hotel Scala Frankfurt City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per accommodation, per day. Service animals are exempt from fees.

What time is check-in at Hotel Scala Frankfurt City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Scala Frankfurt City?

Check-out is at 11:00 AM.

Where is Hotel Scala Frankfurt City located?

Located in Innenstadt, this hotel is within a 15-minute walk of MyZeil, Römerberg, and Frankfurt Christmas Market. Frankfurt Trade Fair is 1.7 mi (2.8 km) away. Hessendenkmal Tram Stop and Konstablerwache Station are within a 5-minute walk.

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Reviews

Hotel Scala Frankfurt City Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 170 out of 630 reviews
Rating 8 - Good. 283 out of 630 reviews
Rating 6 - Okay. 115 out of 630 reviews
Rating 4 - Poor. 45 out of 630 reviews
Rating 2 - Terrible. 17 out of 630 reviews

Reviews

Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and close to the shops. Very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dusti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great quality for the price a great location and the staff was lovely
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean . Good for price
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place, 24/7 front desk, comfortable rooms, good location
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jason

Liked: Amenities
The hotel is a little older, but the room was clean. The staff was very pleasant and helpful. In the evening there was a lot of people partying in the streets around the hotel during our stay (Friday and Saturday).
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

alland

Disliked: Amenities
It's in a great location, plenty of food around the area just looked a little dull
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

kamil ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location…
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

JOHN FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near 'Zeil' and shopping malls, downtown Frankfurt. Hotel is in good conditions, clean, and staff is friendly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

The location is very good. The room was comfortable and clean. The staff and front desk was very helpful. Definitely recommend this hotel
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Omar

Liked: Cleanliness
Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Stayed 2 nights in Nov 2024
Verified

8/10 Good

M Sue

Liked: Staff & service
Disliked: Cleanliness
Average hotel. Carpet in the room had big stains. The location was good.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sibel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Jared

Disliked: Cleanliness, staff & service
Small. Great location. Staff not the friendliest
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

christos

Liked: Cleanliness, property conditions & facilities
Walking distance to subway which brings you to the airport. Also good location. Good value for a 3 star
Stayed 1 night in Jan 2024
Verified

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience in Frankfurt

Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Stayed 7 nights in Mar 2024
Verified

6/10 Okay

HEATHER

Liked: Cleanliness
We chose this hotel for its convenient location for public transport and the Christmas market. It is very basic but adequate. Apart from the gentleman who checked us in, the staff did not appear to be very friendly.
Stayed 4 nights in Dec 2023
Verified

4/10 Poor

masoud

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Customer service and cleanliness, front desk just rude.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Alessandro

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is old, rooms are old and with bad smell. The bathroom is very small. Employees from the reception don’t care about any thing that you ask. Breakfast is good. There is a construction beside the hotel that the noise start 7:00 in the morning till 17:00 is terrible.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Alicia

Disliked: Staff & service, amenities, property conditions & facilities
The location was great. Beds are tiny. No air conditioner or fans. My passport went missing from the room while we were out for the day and the staff didnt seem to care. Very noisy street and hotel does not look anything like the picture's online.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

ALIREZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy in downtown of Frankfort
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Farin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great feelings, clean and feel safe.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a good price, we would stay there again.
Stayed 1 night in May 2023