Hey Lou Hotel Frankfurt Airport

Riverfront hotel with airport shuttle service and a 24-hour business center

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Electric vehicle charging station
Reception
Dinner served, Regional cuisine, garden views
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hey Lou Hotel Frankfurt Airport, near Jahrhunderthalle, offers a modern retreat with a free roundtrip airport shuttle. Dine al fresco at the Craft-Beer-Brewery restaurant, enjoy dinner under the stars, or relax on the garden terrace. Excellent breakfast and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Free airport shuttle
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

Standard Twin Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 Twin Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Located on a river, Hey Lou Hotel Frankfurt Airport is in an area with good airport proximity. Jahrhunderthalle and Staedel Museum are cultural highlights, and travelers looking to shop may want to visit Skyline Plaza. Looking to enjoy an event or a game? See what's going on at Deutsche Bank Park or Festhalle Frankfurt.
Map
Isarstrasse 2, Kelsterbach, HE, 65451

What's nearby

  • Lufthansa Flight Training Center - 5 min drive - 5.1 miles
  • The Squaire - 6 min drive - 5.7 miles
  • Deutsche Bank Park - 10 min drive - 11.0 miles
  • Frankfurt Trade Fair - 13 min drive - 13.0 miles
  • Jahrhunderthalle - 14 min drive - 12.1 miles

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Hotel NH Frankfurt Airport West - ‬5 min drive
  • ‪Pinta Beach - ‬7 min drive
  • ‪Schützenhaus - ‬5 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪Ristorante La Perla - ‬6 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Hotel near The Squaire
Located close to Jahrhunderthalle, Hey Lou Hotel Frankfurt Airport provides a free roundtrip airport shuttle, a terrace, and a garden. The on-site Regional cuisine restaurant, Craft-Beer-Brewery, features al fresco dining and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A bicycle repair station, multilingual staff, and 4 meeting rooms
  • A vending machine, an elevator, and luggage storage
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 234 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, travel cribs, and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

Is Hey Lou Hotel Frankfurt Airport pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 19.95 per pet, per night. Service animals are exempt from fees.

How much is parking at Hey Lou Hotel Frankfurt Airport?

Self parking is available for EUR 15.00 per day.

What time is check-in at Hey Lou Hotel Frankfurt Airport?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hey Lou Hotel Frankfurt Airport?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hey Lou Hotel Frankfurt Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:30 PM on request.

Where is Hey Lou Hotel Frankfurt Airport located?

Situated near the airport, this hotel is 6.1 mi (9.8 km) from The Squaire and 11.5 mi (18.5 km) from Deutsche Bank Park. Financial District and Jahrhunderthalle are also within 16 mi (25 km). Eddersheim S-Bahn is 25 minutes by foot.

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Reviews

Hey Lou Hotel Frankfurt Airport Reviews

8.4

Very Good

9.0

Cleanliness

7.0

Location

8.4

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 379 out of 846 reviews
Rating 8 - Good. 285 out of 846 reviews
Rating 6 - Okay. 107 out of 846 reviews
Rating 4 - Poor. 45 out of 846 reviews
Rating 2 - Terrible. 30 out of 846 reviews

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and quiet
Stayed 1 night in Sep 2025

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, newer hotel offering the traveller a list of conveniences including a great breakfast and free airport shuttle. Well priced for what is offered.
Stayed 1 night in Sep 2025

10/10 Excellent

DOGAN

Liked: Cleanliness, staff & service, property conditions & facilities
So far perfect to stay close by the airport hotel, clean quiet and also they have a shuttle service which is awesome. I really like to stay there
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and the airport shuttle is great although it does only run once an hour. Breakfast was decent, they tried to keep it stocked up even during busy times. Would come back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis Jay

Liked: Amenities
Would definitely recommend this hotel, we arrived late in the evening, restaurant was about to close and they stayed open an extra 45 minutes for us, completely above and beyond food was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are traveling in and out of the Frankfurt airport, although there’s not too much around the hotel to do such as restaurants or shops.
Stayed 2 nights in Jul 2025

10/10 Excellent

WARREN

The room was very clean and very nice layout
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good restaurant
Stayed 1 night in May 2025

8/10 Good

BIlly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much in the area
Stayed 1 night in Sep 2025

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities
Restaurant was delish. Although some guy started yelling about something.
Stayed 1 night in Aug 2025

6/10 Okay

Suzanne M

Night we stayed there was a private company function and the restaurant was closed. The buffet was open waitress said she could make a salad plate for about 20 euros. However that was limited because of the layovers and airlines paid for that. No other restaurant close to the area either
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here reminded me of the final scene of 2001: A Space Odyssey, but it was comfortable and convenient. Although I can apparently check myself in and out (even if I have to wrestle with German) I miss the human touch. The saving grace was the woman who served me an excellent venison stew in the restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great service plus a shuttle service to the airport
Stayed 1 night in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great close to airport hotel for reasonable price.

Nice renovated hotel with good breakfast and parking a short walk away. In industrial area but quiet. Nice bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel, in quality, details, comfort.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and beer at restaurant. Free shuttle to airport is a major bonus. Perfect for pre departure night stay
Stayed 1 night in May 2025

8/10 Good

Xanthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and the bed was comfortable. A great hotel to stay for a night, close to the airport and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
For a sleep it's OK, price wise. Good bed, nice shower. Breakfast is not the best
Stayed 1 night in Jul 2025

10/10 Excellent

Clark

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in industrial park but very close to Airport
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great night at Hey Lou, I wish the airport shuttle ran mid day
Stayed 1 night in Jun 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful. Definitely I would stay here again on my future trips to EU.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
This was a super convenient hotel - its in an industrial type area, but close to the airport - the room was spacious, clean and comfortable. Unfortunately the AC wasnt' working, but that is an isolated incident. The airport shuttle is very handy, the breakfast buffet was good, and the restaurant with brewpub attached was excellent !!
Stayed 1 night in Jun 2025