See all properties

City Hotel Mercator

Choose dates to view prices

Photo gallery for City Hotel Mercator

A modern interior with two leather chairs, a round table with a decorative item, and a unique black pendant light. - City Hotel Mercator (Frankfurt)
A modern interior with a seating area featuring four chairs, a round table with a decorative item, and a large window with a view of the city. - City Hotel Mercator (Frankfurt)
A modern hotel lobby with a staircase, a red carpet, and a large mirror. - City Hotel Mercator (Frankfurt)
A hotel lobby with a reception desk, seating area, and modern decor. - City Hotel Mercator (Frankfurt)
A hotel entrance with a sign reading "City Hotel Mercator." - City Hotel Mercator (Frankfurt)
Close to MyZeil and Frankfurt Christmas Market, City Hotel Mercator provides amenities like shopping on site. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room

A bathroom with a bathtub, toilet, and a window.

Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Room

  • 18 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Single Room

A hotel room with a wooden desk, a television, a chair, a radiator, a window with curtains, and a bathroom with a shower and toilet.

Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A double bed with a wooden headboard, two bedside tables with lamps, and a framed picture above the bed.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Double or Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with two single beds, a nightstand with a lamp and a vase of flowers, and wooden headboards.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Innenstadt III, a neighborhood in Frankfurt, City Hotel Mercator is near the airport and near a metro station. Alte Oper and Festhalle Frankfurt are cultural highlights, and travelers looking to shop may want to visit Frankfurt Christmas Market and MyZeil. Frankfurt Zoo and Palmengarten are also worth visiting. Visit our Frankfurt travel guide
Map
Mercatorstrasse 38, Frankfurt, HE, 60316

What's nearby

  • A street with trees, benches, and outdoor seating.
    MyZeil
    11 min walk - 0.6 miles
  • A historic building with arched windows and a central entrance.
    Frankfurt Zoo
    12 min walk - 0.7 miles
  • A bustling European square with traditional half-timbered buildings, a prominent church tower, and outdoor cafes.
    Römerberg
    17 min walk - 0.9 miles
  • A Christmas market with illuminated stalls and a large decorated tree.
    Frankfurt Christmas Market
    18 min walk - 1.0 mile
  • Berger Strasse
    3 min walk - 0.2 miles

Getting around

  • Friedberger Platz Tram Stop
    3 min walk
  • Konstablerwache Station
    9 min walk
  • Mainz (QFZ-Mainz Finthen)
    39 min drive

Restaurants

  • Sinn & Wandel
    6 min walk
  • Eckhaus
    7 min walk
  • Kupferstecher Frankfurt
    6 min walk
  • Strandcafé
    4 min walk
  • Basic
    6 min walk

Similar properties

A modern cafe with a long counter displaying various food items, wooden ceiling, and colorful seating.
ibis budget Frankfurt City Ost
Ostend
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very good, 428 reviews
ibis budget Frankfurt City Ost
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Shopping

Family friendly

  • In-room crib

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children aged 8 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Uncovered self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Is City Hotel Mercator pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at City Hotel Mercator?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at City Hotel Mercator?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is City Hotel Mercator located?

Located in Innenstadt III, this hotel is within a 15-minute walk of Berger Strasse and MyZeil. Frankfurt Christmas Market and Römerberg are also within 1 mi (2 km). Friedberger Platz Tram Stop and Hessendenkmal Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

City Hotel Mercator Reviews

7.2

Good

7.6

Cleanliness

8.2

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 61 out of 380 reviews
Rating 8 - Good. 156 out of 380 reviews
Rating 6 - Okay. 118 out of 380 reviews
Rating 4 - Poor. 34 out of 380 reviews
Rating 2 - Terrible. 11 out of 380 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good place for a short stay. Room was clean and breakfast was varied, but lacked gluten free options.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service
Staff was excellent and we loved our stay. Rooms are good enough, good value for money. Great location, walling distance to everything, inc. parks, shopping, christmas markets and the zoo. Thank you!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location fir darts. Clean.hotel, friendly staff. Continental breakfast
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
,
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The frontdesk girl treat us very bad.
Stayed 1 night in Dec 2021
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Gute Lage
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Centralt og god til pengene
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Det är svårt att rekommendera det här hotellet. Det är lite synd för personalen var mycket trevliga och hjälpsamma, men rummet var fullt med silverfiskar och det fanns ingen AC så övervåningen i maj månad var mycket värmt hela natten.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Einer der schäbigsten Hotelaufenthalte, die ich je erlebt habe. Das Zimmer hat bereits beim Betreten unangenehm gerochen. Der Fußboden war dreckig und staubig, überall lagen fremde Haare herum – sogar im Bett. Die Bettbezüge hatten teilweise schmutzige Flecken, was absolut inakzeptabel ist. Der Duschkopf war ebenfalls defekt und hat in alle Richtungen gespritzt, sodass nach dem Duschen das komplette Badezimmer unter Wasser stand. Dazu kommt die extreme Hellhörigkeit des Hotels. Jeder einzelne Schritt aus dem Zimmer darüber war deutlich zu hören, ebenso jede Unterhaltung im Treppenhaus. Die ganze Nacht liefen ständig Leute lautstark durch das Treppenhaus. An erholsamen Schlaf war überhaupt nicht zu denken – insgesamt habe ich vielleicht drei Stunden geschlafen. Für den Preis und die offensichtlichen hygienischen Mängel absolut enttäuschend und definitiv keine Empfehlung.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Alles Fuß läufig erreichbar Super
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Disliked: Cleanliness
Det er et godt sted til en overnatning, utroligt at de kan lave det til den pris.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Fernseher nicht brauchbar, Waschbecken ohne Gebraucht- wasserablauf, keine Parkplätze in der Nähe!!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Alles in Ordnung

Das Hotel war für den Preis absolut in Ordnung, das Zimmer war sauber und alles war ok. Für ein bis zwei Nächte total ausreichend. Die Inneneinrichtung ist nicht besonders schön, aber erfüllte seinen Zweck
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Ok und sauber alle freundlich !!!!!!!
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Ruhige zentrale Lage, freundliches Personal ! Saubere Zimmer und Sanitäranlagen. Sehr gutes PreisLleistungsverhältnis
Stayed 5 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았어요

위치도 좋고 모두들 친절했어요!
Stayed 12 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Inexpensive option close to the Zeil

The hotel is in a pretty convenient place for getting places, as it’s pretty close to a transit stop. No A/C in my room and the road noise was too loud to keep the window open, but did get a small (though also loud) floor fan when I asked.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Das Mercator liegt citynah. Eine Bahnstation bis zur Zeil.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wohlfühliges Preisleistungsverhältnis !

Da ich Frankfurt und die Ortslage des Hotels Mercator kenne ist diese absolut empfehlenswert. Nach allen Himmelsrichtungen sowohl Einkaufsmöglichen als auch internationale Lokalitäten, Kneipen, Cafes, Bioläden, U-Bahn, Bus, Straßenbahn und rasche Anbindung zur Autobahn. Freundliches Personal. Sehr angenehm empfanden wir das ein Wasserkocher/Gläser/Teebeutel, kleiner Kühlschrank sowie für heiße Tage auch ein Ventilator zum Inventar zählten - sehr aufmerksam insgesamt - ergo: PRIMA Aufenthalt & Service!
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice area with a lovely Though hidden Chinese garden nearby
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple hotel well located in Frankfurt area
Stayed 1 night in Nov 2019
Verified review

8/10 Good

The property was clean and tidy. Nothing special or spectacular but had all the necessary amenities. The 10€ breakfast was worth the price as it was plentiful and quality. Room service was Adequate and prompt. Overall, a good experience at a Bargain price.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has small but clean rooms and is in a good location. It's an easy walk to the Innenstadt area and the river (approx. 25-30 minutes), and about 10-15 minutes walk to the Merianplatz area with cafes and restaurants. There's a Rewe supermarket around the corner to get supplies and there are 2 U-stations also within walking distance. Friendly staff. It's a little small for families but perfect for business/solo travelers and couples.Would stay here again.
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Kleines, hartes Bett. Ziemlich dreckig, Dusche ziemlich heruntergekommen
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Loud

Not a good experience, cleaning people very loud early in the morning. Rude service
Stayed 1 night in Sep 2019