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Cresta Thapama

3.0 star property
Active travelers enjoy resort-style amenities like squash courts, while the outdoor pool area offers comfortable sun loungers for relaxation.

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Photo gallery for Cresta Thapama

Exterior - Cresta Thapama (Francistown)
Reception - Cresta Thapama (Francistown)
Exterior - Cresta Thapama (Francistown)
Reception - Cresta Thapama (Francistown)
In-room safe, desk, free WiFi, bed sheets - Cresta Thapama (Francistown)
Located in a bustling shopping district, Cresta Thapama offers a vibrant retreat with racquetball/squash, a poolside bar, garden, playground, high-speed WiFi in rooms, and an on-site restaurant serving lunch and dinner.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Garden View

In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Garden View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Garden View

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

TV

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Garden View

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed, Accessible, Garden View

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room

In-room safe, desk, free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Standard Room, 2 Twin Beds, Garden View | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

In-room safe, desk, free WiFi, bed sheets

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Francistown, Cresta Thapama is in the city center. Travelers eager for a bit of culture can stop by Supa Ngwao Museum, while those who have shopping on the agenda may want to visit Sunshine Plaza Shopping Center and Toro Junction Shopping Center. Be sure to check out the area's animals with activities such as game drives and game viewing. Visit our Francistown travel guide
Map
A1 Highway, Francistown

What's nearby

  • University of Botswana
    7 min walk - 0.4 miles
  • St Patrick's Church
    12 min walk - 0.7 miles
  • Supa Ngwao Museum
    19 min walk - 1.0 mile
  • Sunshine Plaza Shopping Center
    3 min drive - 1.9 miles
  • Toro Junction Shopping Center
    7 min drive - 3.8 miles

Restaurants

  • Barbara' Bistro
    17 min walk
  • Nando's
    4 min drive
  • KFC
    3 min drive
  • Diggers Pub & Grill
    19 min walk
  • Lizard Entertainment
    17 min walk

About this property

Cresta Thapama

Hotel in a shopping district with rooms refurbished in 2024
Take advantage of a free roundtrip airport shuttle, a poolside bar, and a terrace at Cresta Thapama. The on-site restaurant, Ivory Grill, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • English breakfast (surcharge), a front-desk safe, and charcoal grills
  • A vegetable garden, meeting rooms, and luggage storage
Room features
All 96 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 11:00 PM at scheduled times
  • Free secured self parking on site

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: BWP 230 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ivory Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference center (258 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Low-height bed (28 inches high)
  • Low-height counter and sink (29 inches high)
  • Raised toilet seat
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated guestrooms - August 2024
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately BWP 230 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Cresta Thapama have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Cresta Thapama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cresta Thapama?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Cresta Thapama?

Check-out is at 11 AM.

Does Cresta Thapama provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:00 AM–11:00 PM at scheduled times.

Where is Cresta Thapama located?

Located in the heart of Francistown, this hotel is within a 15-minute walk of University of Botswana and St Patrick's Church. Supa Ngwao Museum and Sunshine Plaza Shopping Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cresta Thapama Reviews

7.6

Good

8.0

Cleanliness

7.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 35 reviews
Rating 8 - Good. 13 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 4 out of 35 reviews

Reviews

Verified

6/10 Okay

NGONILE

Disliked: Cleanliness, property conditions & facilities
Shops nearby
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mosidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Rooms, great location just as you enter Francis Town.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff warmliness
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Inge

Very conveniently located at A1 and near shopping mall. Large room and bathroom with all necessary comfort. Restaurant is not very attractive but the food was good and staff was very friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ennies

Liked: Cleanliness, staff & service, property conditions & facilities
The on site restaurant is not good at all. The staff was excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

George Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly good place
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mthokozisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay especially the check. Gentleman at the reception was very friendly and helpful
Stayed 1 night in Jun 2023
Verified

8/10 Good

Minenhle

Liked: Cleanliness, staff & service, property conditions & facilities
I like the service of the porter. They made me feel at home.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Gofaone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Francistown. Not far from the bus rank and shopping centers. My only concern was that my booking was not reflecting on their system and i had to wait while they searched for it. Otherwise everything was great.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told to pay again even though we had already paid online. Thats very bad
Stayed 1 night in Sep 2021
Verified

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort

A very good stay

Our stay was pleasant and the staff friendly
Stayed 2 nights in Jan 2022
Verified

6/10 Okay

Kgosi and Kgalalelo

Disliked: Property conditions & facilities, room comfort

Food, the Chef needs to do a better job

The food, no variety and not appetizing
Stayed 4 nights in Jul 2021
Verified

4/10 Poor

Timothy

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Power starved in Francistown!

The hotel had a power power problem which left the rooms and restaurant in the dark for a few hours. Power did not come on until after I went to sleep and then BANG lights came on aircon on and I was now awake. When asked, the front desk gave a basic brush off saying a few minutes which turned into hours. This was a issue for the Cresta hotel as the hotel and casino across the street had power. A flashlight would have been useful.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cresta Thapama Garden

If you appreciate flowers, trees, and ambiance you will love this hotel. We came in at night and were surprised just how gorgeous the grounds were in daylight. We had a delicious breakfast, and then couldn't wait to get outside, sit by the pool, and get some work done on our computers.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness

Okay stay

The hotel rooms are very nice, however the food options are quite limited. In addition, it would be great if the hotel gets more staff to address the slow services provided when you check in and ordering food from the restaurant
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
Loved the cleanliness and the front office efficiency. Did not like room service staff knocking out door at 10:30 pm to bring us a fruit basket and opening our door before we answered her knock. However the restaurant manager Ludp was very apologetic about it & said she rallied to the staff member who had done so.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

A

Liked: Staff & service
Disliked: Cleanliness
Room was ok but windows had no screens snd door no guard so bug got in. Restaurant meals just ok. Rooms better than other higher rated Francistown hotel
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contracts Manager for the Botha Group of Companies

I find that the Cresta group of hotels are ideal for a business trip, more private than a B&B & all the smaller details are taken care of. I will continue to use Cresta Hotels. Simon Rhodes. Coleman Tunnelling Africa. Johannesburg. RSA.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Wifi is not stable. Some rooms will not have good reception and wifi keeps dropping. Some rooms (like mine on second floor) face the back of the mall and the garbage disposal and odours are noticeable.
Verified

6/10 Okay

Gabriel

Liked: Room comfort
Disliked: Cleanliness, staff & service

Lindo

Bien
Verified

10/10 Excellent

Shadreck

Stayed 1 night in Feb 2026
Verified

8/10 Good

Mbali

Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Joice Nothando

Stayed 1 night in Dec 2025
Verified

6/10 Okay

Odd Magne

Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Wada

Stayed 1 night in Nov 2024