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Golden Tower Express Franca by Fênix Hotéis

3.0 star property
Travelers fuel up at the complimentary breakfast buffet before heading downtown, then return to unwind with drinks at the hotel's intimate bar

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Reception - Golden Tower Express Franca by Fênix Hotéis (Franca)
Reception - Golden Tower Express Franca by Fênix Hotéis (Franca)
Reception - Golden Tower Express Franca by Fênix Hotéis (Franca)
Front of property - Golden Tower Express Franca by Fênix Hotéis (Franca)
Standard Triple | Minibar, individually decorated, desk, blackout drapes - Golden Tower Express Franca by Fênix Hotéis (Franca)
Golden Tower Express Franca by Fênix Hotéis is centrally located, offering a daily free breakfast buffet. Enjoy the Mamma Mia restaurant and a cozy bar. Rooms feature WiFi, with amenities like laundry facilities and luggage storage for a hassle-free stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin

Standard Twin | Minibar, individually decorated, desk, blackout drapes

Standard Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple

Standard Triple | Minibar, individually decorated, desk, blackout drapes

Standard Triple

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Triplo double

Standard Triplo double | Minibar, individually decorated, desk, blackout drapes

Standard Triplo double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple extra bed

Standard Triple extra bed | Minibar, individually decorated, desk, blackout drapes

Standard Triple extra bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard double PNE

Standard double PNE | Minibar, individually decorated, desk, blackout drapes

Standard double PNE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double

Standard Double | Minibar, individually decorated, desk, blackout drapes

Standard Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Franca, Golden Tower Express Franca by Fênix Hotéis is in the city center. Hearing Aid Museum and Jose Chiachiri Historic Municipal Museum are cultural highlights, and some of the area's landmarks include Franca Solar Clock and Nossa Senhora Aparecida Parish Church. Looking to enjoy an event or a game while in town? See what's happening at Pedro Morilla Fuentes Gymnasium or Dr. Lancha Filho Municipal Stadium. Visit our Franca travel guide
Map
Av. Fran. de Paulo Quintanilha Ribeiro, n 510 - Parque Francal, Franca, SP, 14403-125

What's nearby

  • Amaury Destro Sports Complex
    8 min walk - 0.5 miles
  • Pedro Morilla Fuentes Gymnasium
    8 min walk - 0.5 miles
  • Franca Shopping Center
    18 min walk - 1.0 mile
  • Hearing Aid Museum
    5 min drive - 1.6 miles
  • Franca Solar Clock
    8 min drive - 2.1 miles

Getting around

  • Leite Lopes Airport (RAO)
    79 min drive

Restaurants

  • Famiglia Petri Ristorante
    1 min walk
  • Sumo Sushi Bar
    13 min walk
  • McDonald's
    9 min walk
  • Nino - Cozinha Contemporânea
    7 min walk
  • Frutos do Mar
    4 min walk

About this property

Golden Tower Express Franca by Fênix Hotéis

Hotel in the city center
Take advantage of a free breakfast buffet, laundry facilities, and a bar at Golden Tower Express Franca by Fênix Hotéis. The on-site restaurant, Mamma Mia, offers breakfast, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, laundry services, and multilingual staff
  • An elevator, smoke-free premises, and luggage storage
Room features
All 90 individually decorated rooms boast comforts such as air conditioning, in addition to amenities like free WiFi and minibars.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch LED TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mamma Mia

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arco Hotel Franca
Arco Franca
Arco Hotel Franca Brazil
Ibis Styles Franca
Golden Tower Express Franca by Fênix Hotéis Hotel
Golden Tower Express Franca by Fênix Hotéis Franca
Golden Tower Express Franca by Fênix Hotéis Hotel Franca

Frequently asked questions

Is Golden Tower Express Franca by Fênix Hotéis pet-friendly?

Yes, Golden Tower Express Franca by Fênix Hotéis allows pets with a maximum weight of up to 20 lbs per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Golden Tower Express Franca by Fênix Hotéis?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Golden Tower Express Franca by Fênix Hotéis?

Check-out is at noon.

Where is Golden Tower Express Franca by Fênix Hotéis located?

Located in the heart of Franca, this hotel is within a 10-minute walk of Amaury Destro Sports Complex and Pedro Morilla Fuentes Gymnasium. Franca Shopping Center and Hearing Aid Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Golden Tower Express Franca by Fênix Hotéis Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 132 out of 280 reviews
Rating 8 - Good. 107 out of 280 reviews
Rating 6 - Okay. 31 out of 280 reviews
Rating 4 - Poor. 6 out of 280 reviews
Rating 2 - Terrible. 4 out of 280 reviews

Reviews

Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Claudionei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in NY and frequently for on business to Franca and my favorite hotel in the city is IBIS. Amazing friendly staff, delicious morning breakfast, easy parking(free) and the room is just about the right size and very clean.
Stayed 15 nights in Nov 2022
Verified

10/10 Excellent

Ogilson

Liked: Cleanliness, staff & service, amenities
Atendimento, quarto, equipe e café da manhã excelentes
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lilian

Disliked: Staff & service, property conditions & facilities
Cardápio péssimo e coisas ruim qualidade
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Antonoo

Liked: Cleanliness, staff & service, amenities
Equipe
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carla C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito, ótima localização, atendimento e qualidade do serviço muito bom, café da manhã variado e de ótima qualidade
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Tudo ok.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Muito bem localizado e quartos muito bem cuidados
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso. Amamos. Recepcionista super atenciosa
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Vitor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sujo e pessoas preguiçosas!

Péssimo, todas dependências sujas, não realizaram limpeza do quarto, tivemos que buscar toalhas, recepcionista noturno assistindo Tv, parece hotel de faroeste. Trancaram meu carro no estacionamento e a recepcionista mandou eu buscar a placa de que me fechou, pois a responsabilidade não era dela. Pessoas preguiçosas! Café da manhã, tudo jogado, falta de cuidados! Um nojo geral, quarto, limpeza, estacionamento, café, pessoas….
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

DAUMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espaço agradável e funcional

Ótimo hotel, tudo limpo, agradável, café da manhã bom, cama boa, chuveiro bom e preço justo. Excelente para quem precisa dormir, tomar um bom café da manhã e seguir a vida.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Bom café da manhã, estacionamento e atendimento da recepção. Quarto precisa de manutenção pois espelho do quarto estava quebrado, ar condicionado não estava funcionando, porta papel higiênico no banheiro estava caindo.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thiele

Liked: Cleanliness, staff & service
Boa , cama muito ruim bem barulhenta.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Wesley

No geral é bom mais precisa melhorar no atendiment

Estive no hotel a 4 anos atrás quando era de outra rede estava bem mais conservado. No quarto o entono da janela estava soltando as tintas, a borracha de vedação da janela estava solta. O box molha todo banheiro para entrar. Café da manhã bem honesto pelo valor da diária. O check in não rolou nem um boa tarde só perguntou o nome e fez perguntas padrão. Check out a recepcionista era bem mais simpática.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prático mas podia ter mais espaço

O quarto é prático, mas muito apertado. O banheiro é renovado e limpo, mas também apertado e o hotel só fornece toalha de banho, não tem de rosto ou piso. O café da manhã é bem variado e com alimentos de boa qualidade
Stayed 1 night in May 2025
Verified

8/10 Good

Fábio Machado Romero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cafe da manha poderia ter mais variedades
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ruben Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção

Excelente opção em Franca para hospedagem a trabalho. Silencioso, confortável, e bem localizado. Otimo cafe da manhã.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Limpeza péssima

O banheiro não tinha sido limpo, inclusive estava com fezes na bacia.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Room comfort

Bom

Hotel nao coloca sabknete barra , apenas liquido. Pessimo , toalhas nao estao boas.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

ALEXANDRE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Muito ruim o quarto que fiquei era pra pessoa com deficiência física cama Muito baixa rente ao chão pra uma pessoa de 1.80 terrível e o banheiro pela manhã com um vazamento de água do andar de cima
Stayed 1 night in Nov 2024
Verified

8/10 Good

Nátalie

Liked: Cleanliness, staff & service, room comfort
Boa comida e limpeza. Funcionários solícitos, porém achei o lugar meio desorganizado. 1- Eu já havia pago pelo app mas ao chegar lá me solicitaram o pagamento por ter havido erro com o cartão. Na verdade, era que o valor só seria creditado após a estadia e o funcionário do turno não estava ciente disso então no check out foi necessário resolver isso. 2- A máquina de chave do quarto estava com problema, então toda vez que eu queria entrar no quarto era preciso que o funcionário abrisse a porta para mim com a chave mestra. 3- De manhã o problema da máquina de chaves foi resolvido mas os funcionários do turno não encontravam suas chaves mestras para programar e tiveram de ficar procurando por um tempo. 4- Ademais, as condições da saída de emergência não eram das melhores. Por ter ficado no 1o. Andar prefiri utilizar as escadas ao invés de o elevador. Estás não tinham a iluminação necessária, antiderrapante, haviam pedaços de concreto e plástico jogados em alguns degraus, além de a mangueira de incêndio estar descendo a escada como se fosse uma corda de escalada ao invés de estar enrolada no local adequado.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

geison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel bom

hotel entrega 100% do proposto, o preço está equilibrado com o mercado.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Marciel

Bom custo/benefício
Stayed 1 night in Oct 2024