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Heartland Hotel Glacier Country

3.5 star property
Eco-certified hotel with a restaurant and a bar

Choose dates to view prices

Photo gallery for Heartland Hotel Glacier Country

Free WiFi, bed sheets
Lobby
Aerial view
Shower, free toiletries, hair dryer, towels
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

Highlights

Refrigerator
TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room King

Free WiFi, bed sheets

Standard Room King

Highlights

Refrigerator
TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Room 1 Double + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Double + 2 Singles

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room Queen

Free WiFi, bed sheets

Standard Room Queen

Highlights

Refrigerator
TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

Highlights

Refrigerator
TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Interconnecting Room 1 Queen + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Queen + 2 Singles

Highlights

Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Room 1 Double + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Double + 2 Singles

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting Rooms With One Queen And Two Single Beds

Free WiFi, bed sheets

Connecting Rooms With One Queen And Two Single Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Free WiFi, bed sheets

Fox Glacier Lodge

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
9.0 out of 10, Wonderful, 322 reviews
Fox Glacier Lodge

About the neighborhood

Map
39-45 Main Road, Fox Glacier, 7886

What's nearby

  • Fox Glacier Glow Worm Forest - 3 min walk - 0.2 miles
  • Peak Viewpoint - 16 min drive - 6.6 miles
  • Our Lady of the Alps - 18 min drive - 15.4 miles
  • Westcoast Wildlife Centre - 18 min drive - 15.6 miles
  • Glacier Hot Pools - 19 min drive - 15.9 miles

Getting around

  • Hokitika (HKK) - 145 min drive

Restaurants

  • ‪Matheson Cafe - ‬5 min drive
  • ‪Cook Saddle Cafe & Saloon - ‬1 min walk
  • ‪Betsey Jane Eatery & Bar - ‬5 min walk
  • ‪White Pub Cafe and Bar - ‬1 min walk
  • ‪Cafe Neve - ‬1 min walk

About this property

Heartland Hotel Glacier Country

Eco-certified hotel
Take advantage of laundry facilities, a bar, and a restaurant at Heartland Hotel Glacier Country. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and luggage storage
  • Guest reviews give good marks for the overall condition
Room features
All 51 rooms offer amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Refrigerators, daily housekeeping, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: NZD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir William Fox

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 15.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Glacier Country
Heartland Glacier Country Hotel
Heartland Hotel Glacier Country
Heartland Hotel Fox Glacier
Heartland Glacier Fox Glacier
Heartland Hotel Glacier Country Hotel
Heartland Hotel Glacier Country Fox Glacier
Heartland Hotel Glacier Country Hotel Fox Glacier

Frequently asked questions

Is Heartland Hotel Glacier Country pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heartland Hotel Glacier Country?

Self parking is free at this property.

What time is check-in at Heartland Hotel Glacier Country?

Check-in start time: 2 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Glacier Country?

Check-out is at 10 AM.

Where is Heartland Hotel Glacier Country located?

Situated in Fox Glacier, this eco-certified hotel is steps from Te Wahipounamu and Fox Glacier Glow Worm Forest. Lake Matheson and Lake Gault are also within 6 mi (10 km).

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Heartland Hotel Glacier Country Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 139 reviews
Rating 8 - Good. 46 out of 139 reviews
Rating 6 - Okay. 43 out of 139 reviews
Rating 4 - Poor. 17 out of 139 reviews
Rating 2 - Terrible. 9 out of 139 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Good all round hotel in Fox … only real complaint, apart from no (open) restaurant on site, was the noise from other rooms … apart from that very pleasant.
Stayed 1 night in Apr 2025

10/10

Lovely property, lovely staff. Abi ,the manager was so accomodating . The room was clean , comfy and quiet. They offered everything that you would need for a pleasant stay. Highly recommend this gem !
Stayed 1 night in Jan 2025

8/10

Smallish, but stylish and clean room, excellent beds. Decent breakfast included in the room price.
Stayed 1 night in Mar 2024

8/10

Fox Glacier is a very small town so don’t expect much in terms of either hotel or restaurant options. This hotel is a nice spot with friendly/helpful staff and clean, modern rooms. Only (small) complaint about the room I had is that the bathroom is very small (but otherwise functional).
Stayed 1 night in Dec 2024

10/10

Nice quiet spot
Stayed 2 nights in Mar 2024

10/10

It was a great place. Right on the main road. Staff was very friendly. Room was clean and comfortable.
Stayed 1 night in Jan 2024

6/10

Great place to stay but we left a very expensive pillow and some medication in the room which we rang and asked about immediately but there has been no help to try and find those items / get them returned - assume taken possession of by the cleaners or staff
Stayed 1 night in Dec 2024

8/10

The Heartland Hotel is a place where time seems to slow down and nature takes center stage. My recent stay there was a delightful mix of charming quirks and unexpected gems. The hotel wears its age with pride, within its weathered walls lies a warmth that seeps into your bones. My room was a bit small but comfortable and you can relax after a day of trekking through glacial valleys. The hotel's location is a short stroll to a hidden glow worm forest. the area has a very Limited dining options unlike franz Josef. the hotel is perfect for outdoor enthusiasts who value rustic charm and nature's raw beauty.
Stayed 2 nights in Dec 2023

8/10

Stay was pretty good, the chap on reception who greeted me on arrival was rude and not welcoming. We had an issue with the tv remote not working properly, and he refused to give my husband new batteries instead making sure that it worked which is fair. He stood in front of the tv and it worked, but wouldn’t work 3 feet away. Was a rude twerp and not suited to front of house work.
Stayed 1 night in Jan 2025

2/10

Very old dated dirty. Staff not friendly at all. The bathroom had been done up but not well. Door lock didn’t work properly. Very few car parking spaces. I wouldn’t recommend this place to anyone.

6/10

The hotel is in a general state of disrepair. Exterior is dirty and in need or repairs to walls and flooring. Walls are thin and main door had a gap in the frame which made the room noisy. No Netflix 😥 A lack of a ramp means heavy luggage has to be hauled up the stairs 😱
Stayed 2 nights in Jan 2024

10/10

Stayed 1 night in Mar 2025

6/10

Stayed 3 nights in Dec 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Feb 2024

8/10

Stayed 1 night in Jan 2024

8/10

👍
Stayed 1 night in Jan 2024

10/10

Stayed 1 night in Jan 2024

6/10

Stayed 1 night in Feb 2020

10/10

Convenient location, very clean and a very comfortable bed. A nice touch to provide fresh milk in the fridge for use with the tea and coffee provided. The shower gel, shampoo etc. were also really good quality! I arrived on a rainy, overcast day, after a long motorcycle ride, so it was great to find the room toasty warm!
Stayed 2 nights in Jan 2020

10/10

Great stay & location.Rooms neat & tidy ,air conditioning would have been nice.Staff very friendly & helpful. Speacial mention of Ivan ,lovely friendly guy.
Stayed 1 night in Jan 2020

10/10

Stayed 2 nights in Dec 2019

8/10

Stay was good - WiFi excellent - tv choice poor should at least have a news channel available.
Stayed 1 night in Jan 2020

8/10

Stayed 1 night in Dec 2019

10/10

Good Service! Good location!
Stayed 1 night in Dec 2019