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Alexandra Hotel

Property class: 3

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Photo gallery for Alexandra Hotel

A bathroom with a modern sink, a soap dispenser, and a towel rack. - Alexandra Hotel (Fort William)
An outdoor seating area with picnic tables and umbrellas at the Alexandra Hotel. - Alexandra Hotel (Fort William)
A hotel room with two beds, a small table, two chairs, a lamp, and a view of trees through the window. - Alexandra Hotel (Fort William)
A historic stone building with a sign reading "HOTEL ALEXANDRA." - Alexandra Hotel (Fort William)
A banquet hall with multiple tables set for dining, featuring a classic design with chandeliers and framed pictures on the walls. - Alexandra Hotel (Fort William)
You can look forward to a terrace, a coffee shop/cafe, and a fireplace in the lobby at Alexandra Hotel. Adventurous travelers may like the cycling at this hotel. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, and a bar are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Twin Room

A hotel room with two beds, a green armchair, a wooden table, and a window with curtains.

Classic Twin Room

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, a telephone, and a window with curtains.

Classic Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a window with curtains, and bedside lamps.

Superior Twin Room

7.8 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

A double bed with white pillows and two decorative pillows with blue patterns.

Superior Double Room

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A hotel room with a desk, chair, television, two beds, and a small seating area.

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

A hotel room with a bed, a chair, a small table, and a lamp.

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

A hotel room with a bed, desk, chair, television, and a window with curtains.

Superior Single Room

9.8 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Sea View

A double bed with white pillows and two decorative pillows with blue patterns.

Superior Double Room, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, a chair, and a small table.

Superior Triple Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

A hotel room with a large bed, plaid curtains, and two bedside lamps.

Suite (4 Poster Room)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Fort William City Centre, a neighborhood in Fort William, Alexandra Hotel is near a train station and near the beach. Ben Nevis Distillery and Aonach Mor Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ben Nevis and Loch Leven. Lochaber Leisure Centre and Highland Soaps are also worth visiting. Scuba diving and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Fort William travel guide
Map
The Parade, Fort William, Scotland, PH 33 6AZ

What's nearby

  • A lake surrounded by mountains, small islands, and a few buildings.
    Loch Linnhe
    1 min walk - 0.0 miles
  • A stone building with a thatched roof in a grassy valley with mountains in the background.
    West Highland Way
    9 min walk - 0.5 miles
  • Great Glen Way
    3 min walk - 0.2 miles
  • Old Fort of Fort William
    3 min walk - 0.2 miles
  • West Highland Museum
    4 min walk - 0.3 miles

Getting around

  • Fort William Station
    2 min walk
  • Inverness (INV)
    119 min drive

Restaurants

  • The Great Glen (Wetherspoon)
    7 min walk
  • McDonald's
    6 min walk
  • The Wildcat
    4 min walk
  • Black Isle Bar
    8 min walk
  • Ben Nevis Bar
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is Alexandra Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Alexandra Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Alexandra Hotel?

Check-out is at 11 AM.

Where is Alexandra Hotel located?

Located in Fort William City Centre, this hotel is steps from Loch Linnhe, Belford Hospital, and Great Glen Way. West Highland Museum and Lochaber Geopark Visitor Centre are also within 5 minutes. Fort William Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alexandra Hotel Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 335 out of 1004 reviews
Rating 8 - Good. 351 out of 1004 reviews
Rating 6 - Okay. 188 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel at the end of the town near the station. Easy to walk into the town where there are plenty of shops and restaurants
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ok for a stay. Good location.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic! Only challenge was the parking. Do recommend!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very old and run down hotel, general smell of mould throughout the hotel. Lift regularly malfunctioned, daily occurrence of people being stuck, limit to 2 people and then changed to 1 person. Lack of maintenance throughout. Convenient location. Dining room staff helpful, reception staff rude at times.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, helpful and courteous staff, clean rooms…but the rooms could use an update.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Small elevator for 5 story building and it broke. Then the power was out in half the building and we had no hot water. Breakfast was average at best. Few fruit, yogurt and pastry options. I guess that is why they had last minute availability. At least the room was clean and the staff were nice.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel could definitely use a but love and investment put into it. The hotel has an unique scotland feel old feel to it, which I like when its maintained well, but unfortunately it is not. The shower was broken and leaking to the floor. The bed wasn't very comfortable and the room with no radiators running was strangely very hot. I enjoyed the breakfast and staff were friendly. The room was clean. Just needs maintenance work on the place to get it feel like you are getting your money's worth.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel ideally located within 5 minute walk of Fort William railway station. Comfortable beds and spacious rooms. Very impressive self service breakfast with everything well prepared and cooked. Reception staff were very helpful and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel fully Scottish staff amazing I will be back if I can get booked up for the summer.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good food in onsite restaurants. Way too hot in my room and all common areas at facility.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room clean staff friendly nice relaxed atmosphere
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
The location is perfect. 6min walk to the bus/train station. Staff friendly/helpful. Restaurant was large portions/well priced. Rooms were clean, but shabby around the edges, despite bathroom reno. As a designer, I can see they used completely inappropriate materials and shower structure for a commercial property. Water is getting everywhere and it’s destroying their bathrooms. Our bedroom had visible signs of leaking in the ceilings (possibly from an upstairs bathroom) which was a bit gross to look at. Our room was very noisy, something in the hallway structure outside our room made a huge bang when people walk past, and you have to keep the windows open for air, and the pigeons coo all night. If you care about sound, you need to bring ear plugs. For the price at off peak season, it was quite acceptable and clean. Oh, but PS an easy thing that they could do is scrub the walls in the common areas; it would really improve the impression.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Staff & service
Great location and friendly staff. Windows wouldn't open and room was very hot.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, good location in fort william for sure, takes about 20 mins for hot water to come in our room when showering, otherwise great!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room , clean , lovely bathroom, breakfast And staff very friendly
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel awful writing this review because the staff are incredible and they are doing their absolute best with what they are given to work with. The cleaning staff are amazing. The hotel is incredibly rundown. My bed had springs that poked my hips all night. At first it was only on one side, so I slept on other side, but after 2 nights that side poked a spring up too. Also-don’t look under the mattress protector. Its predecessor didn’t do its job. The tub was falling apart on the outside. Every inch of floor squeaked. 3/4 pillows were rock hard. My travel partner’s room was so musty and the window wouldn’t open, she was able to change rooms to one that at least had an opening window. My bathroom always smelled like something was hot despite nothing being on. The lift can only take one person at a time. Again, lovely staff. But the hotel needs a lot of work.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very convenient to shopping and Restaurants. The Hotel had everything you would need. We just found due to the age of the Hotel the maintenance and upkeep could use some TLC. The Roof top outside our room window had a lot of trash.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel in Fort William, friendly staff & a clean & comfortable room, my 4th or 5th stay here & no doubt I’ll stay again
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for the night on a road trip, room was comfortable and the breakfast was excellent.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Reception staff were brilliant.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel while clean was showing its age. No bathroom toiletries was a surprise. Central location and quiet but could not recommend to others as the price was a poor return on investment for my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect and good value for the money
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Hotel staff excellent, room lovely, breakfast very good, location great easy access to town
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

While the room felt slightly dated, it was fine overall. Excellent breakfast.
Stayed 1 night in Jan 2026