Ratings based on 2,059 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
AARP Travel Center Verified Reviews
3 out of 5
by A verified traveler from Portland Maine

Posted Jan 24, 2020 on Expedia
Very basic. Ok place to stay for the price. Close to the airport which is a plus for convenience.
Comment from Hotel Management
Jan 25, 2020 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our price. I hope you will return to enjoy a memorable and exceptional experience.
4 out of 5
by A verified traveler

Posted Jan 23, 2020 on Expedia
Close to airport. Getting out onto Daniels Pkwy can be very tough.
Comment from Hotel Management
Jan 24, 2020 by Manager, Hotel Management
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.
5 out of 5
by A verified traveler

Posted Jan 21, 2020 on Expedia
Comment from Hotel Management
Jan 22, 2020 by Manager, Hotel Management
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
4 out of 5
by A verified traveler

Posted Jan 21, 2020 on Expedia
Average hotel which was quiet. Reception was easy and the staff was courteous
Comment from Hotel Management
Jan 22, 2020 by Manager, Hotel Management
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
3 out of 5
by A verified traveler

Posted Jan 16, 2020 on Expedia
Check in was slow. Under renovations which will be wonderful but currently not finished. Sheets and pillows were terribly dirty, stained, make up and black stuff on them all. Went and bought sheets to cover it. Room had a very odd, old smell. Fridge was missing a light bulb, bedroom phone missing. Furniture was new, bathroom updated except the vent(it had a rusty metal thing hanging from it). Nice dresser stand with area for your bag. Windows were scary, one locked with extra screws the other wouldn't lock, extra screws missing, had to jam it down to lock it myself.
Comment from Hotel Management
Jan 25, 2020 by Manager, Hotel Management
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
2 out of 5
by A verified traveler

Posted Jan 16, 2020 on Expedia
The walls were paper thin and I could hear everything the rowdy guys next door were saying all night. When I asked for a different room this was not considered as an option which made for a very bad night sleep the night before an important business day.
Comment from Hotel Management
Jan 25, 2020 by Manager, Hotel Management
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
4 out of 5
by A verified traveler

Posted Jan 16, 2020 on Expedia
Comment from Hotel Management
Jan 17, 2020 by Manager, Hotel Management
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
4 out of 5
by A verified traveler

Posted Jan 15, 2020 on Expedia
Comment from Hotel Management
Jan 15, 2020 by Manager, Hotel Management
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
4 out of 5
by A verified traveler

Posted Jan 13, 2020 on Expedia
Comment from Hotel Management
Jan 14, 2020 by Manager, Hotel Management
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
1 out of 5
by A verified traveler

Posted Jan 12, 2020 on Expedia
Comment from Hotel Management
Jan 25, 2020 by Manager, Hotel Management
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!