Ratings based on 3,401 Verified Reviews
3.1 Room cleanliness
3.0 Service & staff
3.2 Room comfort
2.8 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
This property is unsafe, people are smoking out side and inside of the facility. This hotel should be reserved for truckers only.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Muchas cucarachas alrededor de la cama
by A verified traveler
Posted Mar 28, 2024 on Expedia
Excellent for the price
by A verified traveler from East Elmhurst
Posted Mar 28, 2024 on Expedia
It didn’t have a restaurant or didn’t offered a free breakfast at the hotel.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Great for a night or two
Comment from Hotel Management
Mar 28, 2024 by Manager, Hotel Management
Hello Charmaine,We're glad to hear you found your stay suitable for a short visit. Should you have any further feedback or require assistance, the hotel management team is here to address any concerns.
by A verified traveler
Posted Mar 27, 2024 on Expedia
by A verified traveler
Posted Mar 27, 2024 on Expedia
Staff was helpful, but property is under renovation and dinning option is limited. Public transportation run around every 50 minutes
Comment from Hotel Management
Mar 29, 2024 by Manager, Hotel Management
Hello Karen,We appreciate your acknowledgment of our helpful staff and apologize for any inconvenience caused by the ongoing renovations and limited dining options. We recommend guests check our website for updates on our facilities and nearby dining options. Thank you for your feedback on the public transportation frequency; we will pass this along to the relevant team for review.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Room was very nice and clean but the premises weren’t that clean. Limited dining and inconvenient to take a walk.
Comment from Hotel Management
Mar 27, 2024 by Manager, Hotel Management
Hello Virgenmina, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your room. We will address your concerns about the cleanliness of the premises and look into enhancing our dining options. We regret any inconvenience caused during your stay and appreciate your valuable input.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by Manager, Hotel Management
Hello Dominique J.,We apologize for any inconvenience during your stay. Please contact us directly to address any concerns you may have had. We value your feedback and strive to improve our services.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Very good
Comment from Hotel Management
Mar 27, 2024 by Manager, Hotel Management
Hello Mayin,We are glad to hear that you had a positive stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future for another great experience.