Very friendly and attentive staff! We had 2 different bookings, which would have meant moving from one room to another. However, a staff member at the front desk took the initiative to get us into a room for the whole term of our stay.
All good we are getting medical treatments at Cleaveland clinic
Loved this place....getting to the entrance was a little sketchy and wish they had communicated that the hot tub was closed when making our reservation. Otherwise great!
This operates as a time share that will rent unused space. So I think that made this place affordable and therefore the lower price. First reaction walking in was, this place is kinda old”... but i will say, brand new kitchen with granite and stainless steel. The place was CLEAN. Murphy bed lended ...
We were told the pool was right above us on the roof but we had to go down to the third-floor to go over to the other building and then take the elevator up to the roof on the other building so was was very challenging the first time because we kept going up to the seventh floor of our building and ...
Very good Hotel! But they removed the deposit from me and did not return it because of all sorts of little things ((((((((
The property/room was very large and clean. It had a nice city view from the balcony. The only issue we had was the bed was very soft on one side. I am 115 lbs.and my husband 185 lbs.and we feel it's time for a new mattress. The resort itself was very nice and the food on site was delicious.
Great place to stay for vacation I loved it.
Every single little detail was an extra charge. Room had a lot of small issues. Service for the room terrible. WAY overpriced for what we got. Would not go again.
Very dirty. Asked if we could kindly have our unit cleaned and the answer was flat out no. I said I guess I’ll clean up the long black hair, dust, and dirt myself. No reply.
My experience was terrible. The Hyde itself lacks the infrastructure to be a hotel. Elevators take 15 minutes at least and there is always a line, valet 30 minutes. The staff is rude because guests spend the day complaining and there is nothing that the staff can do about it. They overcharged me ...
Everything was great, nothing to complain about. From administration to house keeping to just relaxing, it one of the best places to go to.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.