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Wards Hotel

Property class: 3

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Photo gallery for Wards Hotel

A restaurant with wooden flooring, a chandelier, and a brick wall. - Wards Hotel (Folkestone)
A hotel corridor with a bar area, seating, and a view of the outdoors. - Wards Hotel (Folkestone)
A bedroom with a large wardrobe, a bed, a dresser, and a window with blinds. - Wards Hotel (Folkestone)
A hotel room with a large bed, a nightstand, a desk, and a chair. - Wards Hotel (Folkestone)
A hotel hallway with a carpeted floor, a reception desk with a mirror, and a door marked "EXIT". - Wards Hotel (Folkestone)
Consider a stay at Wards Hotel and take advantage of a garden, a fireplace in the lobby, and a bar. The on-site restaurant, Earls Restaurant, offers breakfast, lunch, dinner, and kids' meals. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

A neatly made bed with a headboard, two bedside tables, and a wall-mounted telephone.

Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a desk with a television, a wardrobe, and a wicker chair.

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

A four-poster bed with a wooden frame and carved details, flanked by bedside tables with lamps.

Executive Room

  • Garden view
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Basic Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Folkestone, Wards Hotel is near the beach. The Tower Theatre and Quarterhouse are cultural highlights, and some of the area's activities can be experienced at Folkestone Harbour and Mercure Hythe Imperial Spa Naturel. Leas Lift and Elham Valley Railway Museum are also worth visiting. Visit our Folkestone travel guide
Map
39 Earls Avenue, Folkestone, England, CT20 2HB

What's nearby

  • A crocheted sign spelling "PEACE" with red and white flowers, set against a backdrop of a cloudy sky and a view of the sea.
    Lower Leas Coastal Park
    6 min walk - 0.4 miles
  • A pebbly beach with a clear sky, a rocky hillside, and buildings in the background.
    Sandgate Beach
    9 min walk - 0.5 miles
  • A crocheted sign spelling "PEACE" with red and white flowers, set against a backdrop of a cloudy sky and a view of the sea.
    Leas Cliff Hall
    10 min walk - 0.6 miles
  • A bronze statue of a seated figure with a child on its lap, set against a backdrop of a large, open plaza with a series of arches in the distance.
    Folkestone Beach
    3 min drive - 1.2 miles
  • A lighthouse at dusk with a pink sky.
    Folkestone Harbour
    3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station
    10 min walk
  • Gatwick Airport (LGW)
    86 min drive

Restaurants

  • The Park Inn
    9 min walk
  • The Bouverie Tap
    8 min walk
  • The Beer Shop Folkestone
    18 min walk
  • The Samuel Peto
    18 min walk
  • Luben's Pizza
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 20 per day)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Earls Restaurant

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Dining table
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 45
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 45

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per day
Cribs (infant beds) are available for GBP 20 per day

Property payment types

Important information

Optional extras

  • Secured self parking fee: GBP 20 per day
  • Early check-in fee: GBP 45 (subject to availability)
  • Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
  • Late check-out fee: GBP 45 (subject to availability)
  • Crib (infant bed) fee: GBP 20 per day
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Frequently asked questions

Is Wards Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 20 per day. Limited spots are available.

What time is check-in at Wards Hotel?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of GBP 45 (subject to availability). Late check-in is available from 9:00 PM– midnight for a fee of GBP 60.

What time is check-out at Wards Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 45 (subject to availability).

Where is Wards Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Lower Leas Coastal Park, Leas Promenade, and Leas Cliff Hall. Sandgate Beach and Radnor Park Dog Exercise Area are also within 15 minutes. Folkestone Central Station is 10 minutes by foot and Folkestone West Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wards Hotel Reviews

8.0

Very Good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 82 out of 193 reviews
Rating 8 - Good. 67 out of 193 reviews
Rating 6 - Okay. 21 out of 193 reviews
Rating 4 - Poor. 6 out of 193 reviews
Rating 2 - Terrible. 17 out of 193 reviews

Reviews

Verified review

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and the staff were very helpful. Location was great.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Shane

Liked: Cleanliness
Nice location. Friendly staff
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint wonderful restored in wonderful condition. Fantastic proprietor who attends to your every needs. Bountiful English breakfast. Dinner was superb. Enjoyable stay. 👍
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff👍
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

nigel

Very nice and clean, good was great
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities
A quiet and clean hotel where guests are made very welcome. Locstion is nice and close to the city center. I understand that the hotel is taken over by another owner not too long ago, so there is some work to do to make it even nicer. I hope to return here in the future.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A friendly boutique hotel

I was met by Raj the very pleasant owner/manager and he was very attentive. My room was clean and comfortable. Breakfast the next morning was excellent and cooked to order. Would definetly stay again.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Used the hotel as a night stop before an early ferry. It served thus purpose well was clean fidy with an easy check in helpful manager / owner. The hotel is a little dated but tidy and great for our 1 night stay only 15 minutes from either the ferry or eurotunnel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and quiet
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room, staff were friendly, only nobody on reception at night . But really enjoyed my time at this hotel.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

A one night stop over en route to France. The staff were incredibly friendly and the bar and restaurant were very nice . A lovely place to stay .. will definitely use again . Also had English wines by the glass … looking forward to my next trip out if Folkestone ..
Stayed 1 night in Sep 2023
Verified review

8/10 Good

j

Liked: Cleanliness, room comfort

Good nights stay

Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort

Needs attention

The hotel is easy to find and has a decent sized car park at the rear of the building. The outside looks tatty and the adverts/awards in the windows are all dated. We checked in with no problems and the guy was very helpful although he wasn't based on site and closed reception as soon as we had our keys. This was unfortunate as once we got to the room we realised we didn't have the wifi code. The hotel number was permanently engaged and there was no sign of anyone on the ground floor. The room was clean, reasonably modern, spacious and had a desk for working. There was no internal lock or bolt on the door which was frustrating and there was also no pole to adjust the venetian blinds to close them, which meant we had daylight in the room at 4AM. On the plus side, we were on the second floor so could leave the windows open to get some cool night air in. Overall, a mixed stay at a reasonable price.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Khrys

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay and pleasantly surprised to find an excellent vegan menu with a full English! Nice location, comfy bed and staff very friendly. Will come again
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Convenient stop over

A good stop over for the tunnel with free parking.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Stay Central and good staff
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious and clean. No Air Conditioning but outside night temp 70 degrees. Had windows to open. Good value for price. 15 minute drive to port to catch cruise ship. Would definitely book again if in area.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden treasure

Warm and friendly and dog friendly! We couldnt have asked for more! Connor even arranged for a takeaway breakfast pack for our early morning check out for Eurotunnel! Fantastic!!!
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good service, but sadly let down by the accommodat

The room was super hot even with all the wondows open. The hotel needs a lot of tlc. The plumbing was really noisy, the decor was old and worn, and thd bed was so hard and uncomfortable.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

References too good then it deserved
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
We haven't been in here for over 10 years when Wards we a lovely building and interior, unfortunately it is now very tired and in need of some updating, especially the bathrooms.
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
terrible service, no staff
Stayed 1 night in Sep 2024