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The Carlton Hotel

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

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Photo gallery for The Carlton Hotel

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets
Lobby lounge
Interior
Terrace/patio
Dinner served

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Soundproofing, free WiFi, bed sheets

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Soundproofing, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Soundproofing, free WiFi, bed sheets

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Leas Cliff Hall - 3 min walk - 0.2 miles
  • Leas Lift - 3 min walk - 0.2 miles
  • Sandgate Beach - 9 min walk - 0.5 miles
  • Folkestone Harbour - 10 min walk - 0.6 miles
  • Folkestone Beach - 14 min walk - 0.8 miles

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

Hotel by the sea
You can look forward to a terrace, a fireplace in the lobby, and a bar at The Carlton Hotel. The on-site restaurant offers dinner. In addition to a business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, a 24-hour front desk, and an elevator
Room features
All 70 rooms have comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Is The Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Carlton Hotel?

Self parking is free at this property.

What time is check-in at The Carlton Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Carlton Hotel?

Check-out is at 10:30 AM. Late check-out is available for GBP 15 (subject to availability).

Where is The Carlton Hotel located?

Located in the heart of Folkestone, this hotel is steps from Lower Leas Coastal Park and Leas Cliff Hall. Church of St Mary and St Eanswythe and Leas Lift are also within 10 minutes. Folkestone Central Station is 11 minutes by foot and Folkestone Harbour Station is 16 minutes.

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The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 136 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 257 out of 1006 reviews
Rating 4 - Poor. 163 out of 1006 reviews
Rating 2 - Terrible. 241 out of 1006 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10

We were very happy with our stay and it was a very reasonable price we would saty there again
Stayed 2 nights in Jun 2025

10/10

Thanks guys love my stay with you
Stayed 1 night in Jun 2025

10/10

Lovely stay and host thank you.
Stayed 1 night in Apr 2025

8/10

Close to amenities.
Stayed 8 nights in May 2025

10/10

This is my 3rd visit this year to the hotel. The staff are friendly and helpful
Stayed 1 night in May 2025

6/10

Booking in was easy and friendly the room needed a face lift but was clean and comfortable I would stay there again I had no big problems the stay went smoothly and would have no problem staying there again
Stayed 1 night in Jun 2025

8/10

good location. comfortable room and great staff
Stayed 2 nights in Apr 2025

8/10

Good convienent location, helpful staff, the lift being out of order was annoying as I had heavy luggage.
Stayed 1 night in May 2025

8/10

Great location. The decor was a little dated, and smoke smells on the stairwell, but very convenient 1 night stop. The room had everythjng we needed.
Stayed 1 night in Apr 2025

8/10

This hotel retains some of its old charm and doesn't have the same flat, grey and white modernised look like so many hotels these days.
Stayed 3 nights in Apr 2025

6/10

Location was great Price was good Bedding needs improvement
Stayed 3 nights in Apr 2025

4/10

Location was great so was price very tired and dated no smart tv no lockon bathroom door dodgy stair carpets no lift. Shower poor quality.staff were friendly. Dripping tap. Toilet when flushed shook.
Stayed 2 nights in May 2025

8/10

Staff were excellent and friendly
Stayed 3 nights in Feb 2025

2/10

Never again this property. No hot water, the carpet was wet next to the window, you can see the wall is wet too. Dirty rooms. No breakfast option. Very old muld smell.
Stayed 1 night in Jun 2025

2/10

The pictures advertising the room are deceiving. Was quite dissapointed to find a very shabby small double on our stay. The room is quite old, hasnt been maintained well with dingy corridors. Moreover we found a parking penalty for parking on their property even though we were customers of the hotel and parking should be free!!!!!
Stayed 2 nights in May 2025

8/10

We enjoyed our two night stay, and would have liked to stay longer. The staff were very pleasant and helpful. Our rooms were clean, beds very comfy and the area was peaceful. Continental breakfast at £7.50 was reasonable and all we wanted, providing tea, coffee, orange and apple juice, cereal, croissants, crumpets and white or brown bread for toasting. Restaurant is clean and pleasant. The general decor of the hotel could do with renewal. Exquisite large stained glass window featuring a beautiful heron (?) , other birds and flowers was viewable from the stairs. We will return !
Stayed 2 nights in May 2025

2/10

The man at the desk was friendly enough however no security and poor service at the bar as the man on the desk was clearing running it by himself .
Stayed 1 night in May 2025

4/10

Holes in curtains mould on shower ceiling poor decoration piece of sterling board as a headboard holes in floor in corridor
Stayed 1 night in May 2025

6/10

Shower didn't work could not get hot water
Stayed 6 nights in Apr 2025

6/10

The room was far too bright, curtains were pretty much useless as even when open, there was no change in the light within the room at night. The general noise in the entire place was loud so didn’t make for an easy night sleep. Great location overlooking the sea. Car park could do with a decent tarmac job and lanes bays
Stayed 1 night in Apr 2025

2/10

Just the area its good... The hotel its very very bad... No hot water on 102 room Dirty behind imagination Smells like hell See view window like prison.. The room it was cut in the middle and centre of the window.. I fell sorry for the owner he has a very good location but the hotel needs investment to be in minimum condition
Stayed 1 night in Apr 2025

4/10

Very conveniently located but very budget type accomodation. Greeted on arrival with the strong smell of weed as smokers directly outside front door. Room was extremely basic and curtains, carpets and furnishings all very worn/ tired
Stayed 1 night in Mar 2025

2/10

Wouldn’t say here again
Stayed 1 night in Mar 2025

10/10

Very convenient for euro tunnel, bargain price .
Stayed 1 night in Dec 2024

10/10

The hotel staff are very accommodating and polite. I have stayed a few times now and will be returning soon. Keep up the good work guys!