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Burlington Hotel, Best Western Premier Collection

4.0 star property
Victorian hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | 1 bedroom, premium bedding, in-room safe, individually decorated
British cuisine
2 bars/lounges, cocktail bar
View from property
Travelers find authentic British cuisine at the Bay Tree Bar and Grill, with a garden and terrace for peaceful outdoor space. The Burlington Hotel, Best Western Premier Collection, offers laundry facilities, express check-in/out, and multilingual staff for a welcoming atmosphere.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Separate bedroom
Premium bedding
Portable fan
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Separate bedroom
Portable fan
Premium bedding
Hair dryer
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Separate bedroom
Premium bedding
Portable fan
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Separate bedroom
Premium bedding
Portable fan
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Portable fan
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Separate bedroom
Premium bedding
Portable fan
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Portable fan
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Portable fan
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • Sleeps 2

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Compact Room, Non-Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

1 Double Bed, Standard Room, Free High Speed Internet, Compact Room, Non-Smoking

  • Sleeps 2

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Sitting Area

1 bedroom, premium bedding, in-room safe, individually decorated

Suite-1 King Bed, Non-Smoking, Sitting Area

  • Sleeps 2

Suite

  • Sleeps 2

Semi Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

About the neighborhood

Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR

What's nearby

  • Lower Leas Coastal Park - 2 min walk - 0.1 miles
  • Sandgate Beach - 3 min walk - 0.2 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Beach - 3 min drive - 1.2 miles
  • Folkestone Harbour - 3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪The Chambers - ‬11 min walk
  • ‪Rosemont - ‬9 min walk
  • ‪Papas Fish & Chips - ‬11 min walk
  • ‪The Radnor Arms - ‬10 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Upscale hotel in the business district
You can look forward to a terrace, a garden, and laundry facilities at Burlington Hotel, Best Western Premier Collection. The on-site restaurant, Bay Tree Bar and Grill, features British cuisine. In addition to 2 bars and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, smoke-free premises, and an elevator
  • A banquet hall, meeting rooms, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 58 individually furnished rooms include perks such as 24-hour room service and premium bedding, as well as amenities like free WiFi and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and portable fans
  • Tubs or showers, free toiletries, and hair dryers
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Exterior

voco The Clifton Folkestone by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 154 reviews
voco The Clifton Folkestone by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

Is Burlington Hotel, Best Western Premier Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Burlington Hotel, Best Western Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Burlington Hotel, Best Western Premier Collection?

Check-out is at 11 AM.

Where is Burlington Hotel, Best Western Premier Collection located?

Situated in the business district, this hotel is within a 5-minute walk of Lower Leas Coastal Park and Leas Promenade. Sandgate Beach and Leas Cliff Hall are also within 10 minutes. Folkestone Central Station is 15 minutes by foot and Folkestone West Station is 19 minutes.

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Burlington Hotel, Best Western Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1015 reviews
Rating 8 - Good. 322 out of 1015 reviews
Rating 6 - Okay. 84 out of 1015 reviews
Rating 4 - Poor. 26 out of 1015 reviews
Rating 2 - Terrible. 15 out of 1015 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. it was a very short stay but all good and would come again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was lovely and spacious offering a very relaxing experience. The bathroom with double shower and double ended bath was a very welcome surprise. We didn’t want to leave the room it was that nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. will come again.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room. Pet-friendly.
Stayed 1 night in Sep 2025

8/10 Good

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a great location, lovely bar area as well
Stayed 1 night in May 2025

8/10 Good

Sunit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff got a room ready for us to use earlier than the check in as we needed to change for a wedding. Manager went out of his way to make us sandwiches as we arrived when the restaurant was closed. The staff truly went out of their way to ensure we had a comfortable stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and excellent location

Warm efficient welcome at reception, lovely bedroom and bathroom, excellent restaurant and bar. Close to large grassy area overlooking sea, great for dog walk
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wondering stay and welcoming to puppy

Wonderful stay with lovely staff. First time travelling with my puppy and the staff made it both seamless and memorable.
Stayed 1 night in Jun 2025

8/10 Good

Terence

Liked: Cleanliness, amenities
The size of the rooms was excellent. The hours for breakfast in my opinion could have been extended by another half hour
Stayed 2 nights in Jul 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lovely part of Folkestone with wonderful walks & scenery
Stayed 1 night in Mar 2025

10/10 Excellent

Sunitha

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful comfortable stay - we were upgraded too!!! We loved the facility - warm and welcoming, clean and beautiful, did not lack anything We will choose Best Western everywhere we go!!
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the doorstep on the channel. Staff really friendly, romms clean and well kept. The bar was nice and decent variety of drinks. We didn't eat as i was visiting a friend do went out but will definitely consider using again wjen I'm back down.
A minute walk from the hotels front doors.
Dover castle visit
Visit to the spitfire museum
Stayed 2 nights in Jul 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute after our air bnb let us down and it was great
Stayed 1 night in Feb 2025

10/10 Excellent

mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Awesome location for nice walk along the coast
Stayed 1 night in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for overnight stay,friendly staff and clean room
Stayed 1 night in Nov 2024

6/10 Okay

Maria

Disliked: Amenities
Okay for a one night stay. Bathroom had a mouldy smell Staff was not unpleasant not pleasant neither Room was ok The cream in the bathroom was off. They have a very small park which is always full as they don’t check who parks there.
Stayed 1 night in Jul 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Jun 2025

10/10 Excellent

mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Awesome staff and meal
Stayed 1 night in Jan 2025

10/10 Excellent

mathew

Great team working at the Burlington

The staff make this hotel what it is, everyone is exceptional
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre night.

A good base for seeing a show at the Leas Cliff Hall and lunch at the Rock Salt.
Stayed 1 night in Mar 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Rooms were absolutely gorgeous and very large. Amenities were top notch. Would stay again for sure
Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was small and tired, the bed was worn out uncomfortable and if this was my first stay it would be my last. Previous stays were much be
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Large traditional hotel in Folkestone. We arrived late and left early so did not see a great deal however room was clean and had a nice bathroom. Very limited parking but we found a space on the road.
Stayed 1 night in Apr 2025

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