Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Burlington Hotel, Best Western Premier Collection

4.0 star property
Victorian hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
View from property
British cuisine
Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | 1 bedroom, premium bedding, in-room safe, individually decorated
2 bars/lounges, cocktail bar
Travelers find authentic British cuisine at the Bay Tree Bar and Grill, with a garden and terrace for peaceful outdoor space. The Burlington Hotel, Best Western Premier Collection, offers laundry facilities, express check-in/out, and multilingual staff for a welcoming atmosphere.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Portable fan
Separate bedroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Separate bedroom
Portable fan
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Portable fan
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Separate bedroom
Portable fan
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Separate bedroom
Portable fan
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Portable fan
Separate bedroom
Premium bedding
Bathrobes
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Separate bedroom
Portable fan
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Portable fan
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2

1 Double Bed, Standard Room, Free High Speed Internet, Compact Room, Non-Smoking

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Sitting Area

1 bedroom, premium bedding, in-room safe, individually decorated

Suite-1 King Bed, Non-Smoking, Sitting Area

  • Sleeps 2

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

Suite

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Semi Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

About the neighborhood

Located in Folkestone, Burlington Hotel, Best Western Premier Collection is in the business district and near the beach. Dover Western Docks Cruise Terminal and Dover Eastern Docks Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Port Lympne Wild Animal Park and Gardens and White Cliffs of Dover. Looking to enjoy an event or a game while in town? See what's happening at BuildKent Stadium or Folkestone Racecourse. Looking to get your feet wet? Water skiing, windsurfing and sailing adventures can be found near the property.
Visit our Folkestone travel guideOpens in a new window
Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR

What's nearby

  • Lower Leas Coastal Park - 2 min walk - 0.1 miles
  • Sandgate Beach - 3 min walk - 0.2 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Beach - 3 min drive - 1.2 miles
  • Folkestone Harbour - 3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪Subway - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Chambers - ‬11 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Upscale hotel in the business district
You can look forward to a terrace, a garden, and laundry facilities at Burlington Hotel, Best Western Premier Collection. The on-site restaurant, Bay Tree Bar and Grill, features British cuisine. In addition to 2 bars and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
  • An elevator, multilingual staff, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 58 individually furnished rooms include perks such as 24-hour room service and premium bedding, as well as amenities like free WiFi and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and portable fans
  • Tubs or showers, free toiletries, and hair dryers
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

Is Burlington Hotel, Best Western Premier Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Burlington Hotel, Best Western Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Burlington Hotel, Best Western Premier Collection?

Check-out is at 11 AM.

Where is Burlington Hotel, Best Western Premier Collection located?

Situated in the business district, this hotel is within a 5-minute walk of Lower Leas Coastal Park and Leas Promenade. Sandgate Beach and Leas Cliff Hall are also within 10 minutes. Folkestone Central Station is 15 minutes by foot and Folkestone West Station is 19 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Burlington Hotel, Best Western Premier Collection Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

Reviews

8/10 Good

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a great location, lovely bar area as well
Stayed 1 night in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location within easy reach to town centre and the beach front
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Older hotel, showing its age. Very nice staff. Good location in sight of beach and with bus stop nearby. Quiet residential neighborhood.
Stayed 4 nights in Apr 2025

8/10 Good

Terence

Liked: Cleanliness, amenities
The size of the rooms was excellent. The hours for breakfast in my opinion could have been extended by another half hour
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few things are how they should be these days, The Burlington is an exception. This is how hotels should be done. First class.
Stayed 2 nights in Aug 2025

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and accommodating. I needed an iron and iron board and they got one for me very quickly. Loved the location.
Hotel exterior
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamsin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Very comfortable
Stayed 1 night in May 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit within a week. Reception staff were very cheerful and helpful. Our room (231) was much better this time, very spacious and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

-
Stayed 1 night in May 2025

8/10 Good

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel with everything you need. Great for a short stay in Folkestone. Rooms are clean and tidy, a delicious breakfast is on offer and the staff are friendly. Just wish we could have checked in before 3pm.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the doorstep on the channel. Staff really friendly, romms clean and well kept. The bar was nice and decent variety of drinks. We didn't eat as i was visiting a friend do went out but will definitely consider using again wjen I'm back down.
A minute walk from the hotels front doors.
Dover castle visit
Visit to the spitfire museum
Stayed 2 nights in Jul 2025

10/10 Excellent

Myfanwy

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really lovely stay at this hotel, staff were friendly and helpful and the hotel was clean and very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Sunitha

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful comfortable stay - we were upgraded too!!! We loved the facility - warm and welcoming, clean and beautiful, did not lack anything We will choose Best Western everywhere we go!!
Stayed 1 night in May 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highly recommend the rooms, and I found the fan in the room to be a wonderful addition. The room was clean, spacious, and featured a comfortable bed and sofa, along with a large television. It provided everything necessary for a truly pleasant stay. Thank you very much.
Stayed 1 night in Jul 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lovely part of Folkestone with wonderful walks & scenery
Stayed 1 night in Mar 2025

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a big room in a hotel with plenty of character.
Stayed 6 nights in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Small double but fine for overnight very clean and the comfiest bed lovely well kempt old grand seaside hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Kiki

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff even checking later. We could still have dinner in bar with dog at last moment. Room great, very well updated and clean. Bathroom lovely. Apart that the water in shower only trickled. No nice full stream
Stayed 1 night in Jul 2025

10/10 Excellent

Kishori

Liked: Cleanliness, amenities, property conditions & facilities
I had a perfect lovely waterfront view, from my room, birds and flowers. And the bartender Oleski was courteous and friendly. Could not want for more pleasant stay. Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location for exploring Folkestone. We upgraded to a superior double room which was very spacious as was the en-suite. Very tastefully decorated, comfortable king sized bed. Partial sea view. The staff were all very helpful and friendly and we look forward to a return visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Service, Nice Location and friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Disliked: Amenities
Okay for a one night stay. Bathroom had a mouldy smell Staff was not unpleasant not pleasant neither Room was ok The cream in the bathroom was off. They have a very small park which is always full as they don’t check who parks there.
Stayed 1 night in Jul 2025

10/10 Excellent

siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 3 nights in May 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute after our air bnb let us down and it was great
Stayed 1 night in Feb 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.