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Burlington Hotel, Best Western Premier Collection

4.0 star property
This upscale hotel blends British tradition with local flavors, offering modern comforts in a business district location that feels surprisingly tranquil

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Photo gallery for Burlington Hotel, Best Western Premier Collection

View from property - Burlington Hotel, Best Western Premier Collection (Folkestone)
Premium bedding, in-room safe, individually decorated - Burlington Hotel, Best Western Premier Collection (Folkestone)
Dock - Burlington Hotel, Best Western Premier Collection (Folkestone)
Premium bedding, in-room safe, individually decorated - Burlington Hotel, Best Western Premier Collection (Folkestone)
Staircase - Burlington Hotel, Best Western Premier Collection (Folkestone)
Travelers find authentic British cuisine at the Bay Tree Bar and Grill, with a garden and terrace for peaceful outdoor space. The Burlington Hotel, Best Western Premier Collection, offers laundry facilities, express check-in/out, and multilingual staff for a welcoming atmosphere.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View)

Deluxe Suite, 1 King Bed, Non Smoking (View) | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Folkestone, Burlington Hotel, Best Western Premier Collection is in the business district and near the beach. Quarterhouse and The Tower Theatre are cultural highlights, and some of the area's attractions include Leas Lift and Elham Valley Railway Museum. Brockhill Park Performing Arts College and Russell Gardens are also worth visiting. Looking to get your feet wet? Water skiing, windsurfing and sailing adventures can be found near the property. Visit our Folkestone travel guide
Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR

What's nearby

  • Lovely peace sign made of cloth
    Lower Leas Coastal Park
    1 min walk - 0.1 miles
  • Folkestone #beach
    Sandgate Beach
    3 min walk - 0.2 miles
  • Lovely peace sign made of cloth
    Leas Cliff Hall
    7 min walk - 0.4 miles
  • Photo taken from the beach opposite the harbour arm. Very little editing. Beautiful sunrise and location.
    Folkestone Harbour
    3 min drive - 1.3 miles
  • Leas Promenade
    3 min walk - 0.2 miles

Getting around

  • Folkestone Central Station
    15 min walk

Restaurants

  • The Bouverie Tap
    9 min walk
  • Juicius
    6 min walk
  • Papas Fish & Chips
    11 min walk
  • The Radnor Arms
    10 min walk
  • The Firkin
    12 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Upscale hotel in the business district
You can look forward to a terrace, a garden, and laundry facilities at Burlington Hotel, Best Western Premier Collection. The on-site restaurant, Bay Tree Bar and Grill, features British cuisine. In addition to 2 bars and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, a 24-hour front desk, and multilingual staff
  • Smoke-free premises, a front-desk safe, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 58 individually furnished rooms include perks such as 24-hour room service and premium bedding, as well as amenities like free WiFi and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and portable fans
  • Tubs or showers, free toiletries, and hair dryers
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

Is Burlington Hotel, Best Western Premier Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Burlington Hotel, Best Western Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Burlington Hotel, Best Western Premier Collection?

Check-out is at 11 AM.

Where is Burlington Hotel, Best Western Premier Collection located?

Situated in the business district, this hotel is within a 5-minute walk of Lower Leas Coastal Park and Leas Promenade. Sandgate Beach and Leas Cliff Hall are also within 10 minutes. Folkestone Central Station is 15 minutes by foot and Folkestone West Station is 19 minutes.

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Reviews

Burlington Hotel, Best Western Premier Collection Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 593 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 79 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

Reviews

Verified

10/10 Excellent

catherine

Everything was lovely. Staff very welcoming, extremely dog friendly - we’d definitely go back.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Room exceptionally clean Parking a bit hit and miss
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean throughout, pleasant, helpful staff, all of which are impeccably professional. Pleasant, high-ceilinged rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Our room was huge and spotlessly clean, comfy beds and lovely view Staff were lovely, in particular the bar and restaurant staff who went out of their way to get our dinner order in without a wait as they had a big booking for 28 people. We loved our stay and already planning to come back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Friendly staff lovely room an hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, amenities
The room was amazing, the nicest hotel room we have stayed in. Impressed with the hotel and reception staff were really helpful and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean plenty to choose from the breakfast bar was nice to have a drink in
Stayed 1 night in Nov 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Clean, quiet and newly decorated room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the coast, very nice room, great breakfast, very helpful and pleasant staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Great place to bring your dog with you.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old hotel with friendly, very professional staff. Clean, pleasant room with high ceiling, comfortable temperature. Bed was a touch hard for my taste, but thats the only criticism I had. Breakfast was nice and great value if booked with the room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities
We did a room upgrade, well worth it. Great reception for dogs. Great quality breakfast. Dogs can't come in the breakfast room but table is laid in the bar, which is nice with view over the garden. We like this hotel, bit more expensive but well worth it
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mr Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We upgraded on arrival and that was an excellent choice. The four poster room was clean, spacious and well appointed.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly helpful staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a good size and very clean. Staff were great. Amazing location if you like it quiet and walks by the sea. Main shopping area is also only a short walk away Had a fantasic time.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. it was a very short stay but all good and would come again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing stay

Great stay, excellent hotel with excellent staff.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

James

Liked: Staff & service
Dated room, poor shower quality, excellent staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was lovely and spacious offering a very relaxing experience. The bathroom with double shower and double ended bath was a very welcome surprise. We didn’t want to leave the room it was that nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and so helpful cleaning staff were so good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, well kept. Unfortunately the breakfast was very disappointing, greasy and not quality ingredients. we are vegan/vegetarian and the plant based bacon was very greasy, only small half grilled tomato and almost burned sausage. it would be great to check for fresher ingredients
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room. Pet-friendly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a great location, lovely bar area as well
Stayed 1 night in May 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Lovely old property. Floors creaked but otherwise quite quiet. Staff were friendly. We didnt eat there so can't comment on the food. Very close to the seafront & walked along there to the main town, which only took about 20 minutes. Would stay there again.
Stayed 3 nights in Oct 2025