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Plaza Caldas da Imperatriz Resort & Spa

Property class: 3.5

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Photo gallery for Plaza Caldas da Imperatriz Resort & Spa

An aerial view of a resort with multiple buildings, a swimming pool, and lush greenery. - Plaza Caldas da Imperatriz Resort & Spa (Santo Amaro da Imperatriz)
Property video
A buffet line with various food options, including salads and vegetables, in a well-lit dining area with tables and chairs. - Plaza Caldas da Imperatriz Resort & Spa (Santo Amaro da Imperatriz)
A corridor with glass walls and a tiled floor, leading to a spa area with a pool and greenery. - Plaza Caldas da Imperatriz Resort & Spa (Santo Amaro da Imperatriz)
A multi-level atrium with green canopies, indoor plants, and a central seating area. - Plaza Caldas da Imperatriz Resort & Spa (Santo Amaro da Imperatriz)
Free full breakfast, a nightclub, and a poolside bar are just a few of the amenities provided at Plaza Caldas da Imperatriz Resort & Spa. Indulge in aromatherapy, a massage, and reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include hiking/biking and volleyball. In addition to a terrace and a garden, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

A hotel room with two beds, a wooden floor, and a wall-mounted light fixture.

Deluxe Room

8.4 out of 10
Very good
(16 reviews)
  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Suite

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a plant, and a framed picture on the wall.

Basic Suite

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a potted plant, and a window with curtains.

Superior Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Santo Amaro da Imperatriz, Plaza Caldas da Imperatriz Resort & Spa is in the mountains. Paroquia de Santo Amaro da Imperatriz and Hercilio Luz Bridge are local landmarks, and travelers looking to shop may want to visit Shopping ViaCatarina and Shopping Itaguaçu. Looking to enjoy an event or a game while in town? See what's happening at Orlando Scarpelli Stadium or Aderbal Ramos da Silva Stadium. Take an opportunity to explore the area for water adventures such as fishing. Visit our Santo Amaro da Imperatriz travel guide
View more Resorts in Florianópolis
Map
Rodovia Princesa Leopoldina 3355, Santo Amaro da Imperatriz, SC, 88140-000

What's nearby

  • A bird perched on a branch surrounded by dense foliage.
    Serra do Tabuleiro State Park
    17 min drive - 6.5 miles
  • A bustling indoor market with various stalls selling food and goods.
    Public Market
    51 min drive - 29.6 miles
  • Centrosul Convention Center
    51 min drive - 30.0 miles
  • Beiramar Shopping Center
    53 min drive - 30.9 miles
  • Federal University of Santa Catarina
    56 min drive - 32.3 miles

Getting around

  • Hercilio Luz Intl. Airport (FLN)
    63 min drive

Restaurants

  • frango Assado St Amaro
    11 min drive
  • Lanchonete Israel
    7 min drive
  • Café Strike
    10 min drive
  • Pesque e Pague do Alceu
    6 min drive
  • Restaurante Folster
    11 min drive

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  • Breakfast included
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor tennis court
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,704 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 165.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: BRL 165.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Plaza Caldas da Imperatriz Resort & Spa have a pool?

Yes, this property has 3 Indoor pools, 3 outdoor pools, and a children's pool.

Is Plaza Caldas da Imperatriz Resort & Spa pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Plaza Caldas da Imperatriz Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Plaza Caldas da Imperatriz Resort & Spa?

Check-out is at noon.

Where is Plaza Caldas da Imperatriz Resort & Spa located?

This family-friendly Santo Amaro da Imperatriz resort is located in the mountains, 4.8 mi (7.7 km) from Paroquia de Santo Amaro da Imperatriz, and within 20 mi (32 km) of Praia do Tomé and Praia de Fora ou Marisqueira. Shopping ViaCatarina and Shopping Itaguaçu are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Plaza Caldas da Imperatriz Resort & Spa Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 201 out of 376 reviews
Rating 8 - Good. 114 out of 376 reviews
Rating 6 - Okay. 46 out of 376 reviews
Rating 4 - Poor. 9 out of 376 reviews
Rating 2 - Terrible. 6 out of 376 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spa and it’s quick availability for a massage. Food was delicious and everyone was so kind.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nº 10

supero as expetativas
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã e refeições excelentes. Funcionarios muito bem preparados e sempre prontos para atender , destaque absoluto do resort. Spa bom.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Somos clientes antigos e amamos o hotel, o atendimento, as águas, a natureza. Instalações em geral em bom estado. Quartos precisam de uma renovação, mas a experiência geral compensa isso.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
o HOTEL precisa evoluir , esta ficando velho , precisa de reformas , o serviço de arrumação do quarto deixa muito a desejar . a Piscina externa precisa ser alimentada com agua termal . o cardápio do restaurante precisa ser mais requintado. ou seja não pode cobrar uma diária de 1.800,00 e entregar um serviço ruim. a rede plaza esta muito acomodada.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Infelizmente tivemos uma experiência pouco satisfatória. Os quartos estão bem mofados. Pedimos p trocar e o que nos deram era embolorado tb! Os móveis estão bem velhos e o elevador não funcionava, fazendo que saíssemos da piscina quente e passássemos pelos corredores gelados o que nos ocasionou muita dor de garganta. O café da manhã é esplêndido, o almoço deixou a desejar. O jantar tb é muito bom. O local é lindo, muita natureza e as águas termais fantásticas, porém carece de gestão e mais consideração com os hóspedes…
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel com funcionários extremamente amáveis. estrutura antiga e fria. piscinas super lotadas estilo bastantão. a água tb não estava muito quente. chuveiro do quarto oscilando a temperatura entre tirar o seu couro e fria... isso sem mexer na chave, ele sozinho decidia.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom, área espaçosa, água termo mineral em vários lugares, banheira, piscina, jacuzzi e saunas seca e úmida.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre é bom estar nesse hotel em família.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa experiência no Thermas Plaza Caldas foi excelente, e com certeza daríamos uma nota 10/10 para o hotel. A estadia foi muito boa em praticamente todos os aspectos. Os funcionários foram atenciosos e prestativos, a limpeza estava impecável, os quartos eram confortáveis e todo o restante da estrutura atendeu muito bem às expectativas. Como ponto de melhoria, observamos apenas alguns detalhes. As comidas e sobremesas se repetiram em alguns dias, o que poderia trazer mais variedade ao cardápio. Além disso, as torneiras nos banheiros pareciam antigas e eram um pouco difíceis de abrir e fechar, o que acabava deixando a água pingando. Também sentimos falta de mais bebedouros com água potável espalhados pelo resort, especialmente por se tratar de um local com proposta de águas termais. Mesmo assim, esses pontos não comprometem a ótima experiência que tivemos. No geral, foi uma hospedagem maravilhosa, e certamente recomendamos o Thermas Plaza Caldas.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel e águas maravilhosas
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uma equipe de funcionários muito competente
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostamos bastante da propriedade, muito bem cuidada e com muita coisa pra fazer. Foi excelente a nossa escolha de passarmos o último dia de viagem pela Serra Catarinense pois depois de andarmos bastante nos vários passeios por canions, mirantes e cachoerias foi ótimo descansarmos nas piscinas quentinhas e saunas. Só não demos 5 estrelas porque a comida estava um pouco simples e com pouco sabor, mas nada que comprometesse a experiência da acomodação com pensão completa.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
O hotel é antigo e está bem conservado pela idade. É simples, mas limpo. Os quartos necessitam de reforma . Por quatro vezes tive de ir na recepção pois minhas chaves paravam de funcionar . Ar condicionado antigo e não funcionava direito. Cortinas velhas e que não vedam . Banheiro velho e a minha banheira não tinha água termal (que foi o motivo de eu ir no hotel), somente uma torneira aleatoriamente perto da pia . A comida é boa mas simples . Bom café da manhã e da tarde . Por ser pensão completa o custo benefício é bom. A área externa natural é bonita .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apesar de antigo o hotel é muito bem conservado e tem uma ótima area de lazer com trilhas e bastante atividades. As piscinas aquecidas são o ponto principal. Os buffets também são muito bem preparados e variados.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Razoável, falta manutenção basica, quartos aspecto de velho, instalações com Manutenção precária
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já me hospedo há vários anos nesse Hotel, porém essa vez achei que a alimentação não estava muito boa, principalmente no dia das mães.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eu achei tudo ótimo!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Bom atendimento, excelente comida, limpeza,
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Precisa um chefe para fazer comidas saborosas.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Sim
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, funcionários atenciosos, ar-condicionado deveria ser canalizado (pinga água na varanda e fica escorregadio)
Stayed 3 nights in Mar 2026