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NATZ HOTEL

2.0 star property
Travelers can plan their adventures with confidence using the hotel's tour assistance services while staying connected with reliable WiFi throughout their stay

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Photo gallery for NATZ HOTEL

Living area - NATZ HOTEL (Flores)
Free WiFi - NATZ HOTEL (Flores)
Reception - NATZ HOTEL (Flores)
Exterior - NATZ HOTEL (Flores)
Living area - NATZ HOTEL (Flores)
NATZ HOTEL offers a seamless travel experience with practical amenities. Guests value in-room WiFi for connectivity, convenient luggage storage for pre-check-in and post-checkout logistics, and multilingual staff for tour and ticket assistance.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Free WiFi

Standard Room, 1 Double Bed

Highlights

Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Free WiFi

Basic Triple Room

Highlights

Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Basic Double Room

Free WiFi

Basic Double Room

Highlights

Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Flores is home to NATZ HOTEL. Flores Dock and Ixpanpajul Nature Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Guacamayas Biological Station and Lake Petén Itzá. Visit our Flores travel guide
Map
CALLE PLAYA SUR, ZONA 0, Flores, Petén, 17000

What's nearby

  • Cathedral of Flores which includes a church or cathedral
    Church of Our Lady of the Remedies
    1 min walk - 0.0 miles
  • Canoeing on beautiful Lake Peten Itza, El Remate, Petén, Guatemala
    Flores Dock
    3 min walk - 0.2 miles
  • Flores which includes a house, general coastal views and a coastal town
    Lake Petén Itzá
    6 min walk - 0.4 miles
  • Letras Campeche in Mexico.
    Maya Mall
    8 min walk - 0.5 miles
  • Las Guacamayas Biological Station
    3 min walk - 0.1 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.)
    16 min drive

Restaurants

  • Maracuyá
    3 min walk
  • Ristoranto Terrazzo
    4 min walk
  • El Tropico bar & Grill
    3 min walk
  • Cool Beans
    3 min walk
  • La casa de Enrico
    4 min walk

About this property

NATZ HOTEL

Property highlights
NATZ HOTEL provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Tour/ticket assistance, luggage storage, and multilingual staff
  • A water dispenser and a TV in the lobby
Room features
All guestrooms at NATZ HOTEL offer amenities such as free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Towels provided

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

NATZ HOTEL Hotel
NATZ HOTEL Flores
NATZ HOTEL Hotel Flores

Frequently asked questions

Is NATZ HOTEL pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

NATZ HOTEL doesn't offer parking.

What time is check-in at NATZ HOTEL?

Check-in start time: 11:00 AM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at NATZ HOTEL?

Check-out is at 11:00 AM.

Where is NATZ HOTEL located?

Situated in Flores, this hotel is steps from Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Flores Dock and Lake Petén Itzá are also within 10 minutes.

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Reviews

NATZ HOTEL Reviews

6.8

6.8

Cleanliness

5.4

Amenities

7.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 4 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

Reviews

6/10 Okay

Supriya

Liked: Staff & service
Disliked: Cleanliness
Great location, very close to tourists shuttles drop off point. Friendly staff. The room did not have hot shower. The bed sheets were not clean and I found hair on pillows. A little effort on cleanliness could make this place an excellent hostel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service

Great location. Great service.

It was good. We just needed a place to sleep with a private bathroom. Traveled with my 71y/o mother. We are both diabetics insuline dependent and they were kind to let us store the insulin in their fridge. They also stored our bags untill check in time as we arrived early.
Stayed 2 nights in Sep 2025

4/10 Poor

Cesar

Hard bed bad linens. No water in the room. Good location.
Stayed 1 night in Jun 2025

6/10 Okay

Chanty

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My fault I guess for not noticing that the property does not come with air conditioning so while we were very tired, we had difficulties sleeping as we were melting. Lots of mosquitos too. The screen in the bathroom fell in the shower and it was very dirty and reeked if pee. The staff were very friendly though and accommodated us quite well. They even held on to our luggage long after checkout time so that we could go get breakfast. I found out after that there are other properties around the area with AC so I know for next time.
Stayed 1 night in Aug 2023

10/10 Excellent

ARLEEN

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2023

4/10 Poor

Yeison

Disliked: Cleanliness, property conditions & facilities
No the same like the pictures and need more clean
Stayed 1 night in Sep 2024

6/10 Okay

Jaqueline

Great locatilon, poor service

Very outdated, no sheets on bed but one cover sheet, no hot water.
Stayed 1 night in Jul 2023

8/10 Good

Jethro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Communication is reliable. You can WhatsApp them. During my first night, water was not working for the whole island. They turned on the emergency water for me so that I could shower. Also, no hot water, but it’s not necessary with the hot weather. It was actually refreshing. It’s at the entrance to the island, so you wont get lake view views like you do on the northwest side, but everything is so close, just walk over there.
Stayed 2 nights in Apr 2023

4/10 Poor

NORMA L

Disliked: Amenities, property conditions & facilities
Oh gosh this facility it’s call hotel just because very far from being one. I don’t know where to start. The shower…. Plan to shower with very cold water. Very dilapidated. I had to put the little desk in front of the door I didn’t feel too safe at night. One day I was going to shower and there was no water. They said a pipe broke. There is no tv in the rooms you will only get the bed a desk and a night stand. If you are looking for comfort this is not your place. I had to stay because I was not going to get my money back. I gave up because I have a friend near by and I went to her house all day. I didn’t want to tell her how shady this place was.
Stayed 6 nights in Apr 2023

8/10 Good

Roberto Antonio Milián

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación y amplitud
Stayed 3 nights in Dec 2023

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente servicio
Stayed 3 nights in Sep 2023

2/10 Terrible

Cesia

Disliked: Staff & service

Mal atención

No me pareció que se eligió y pago la habitación y al llegar al lugar la persona de recepción cobro más de lo que cobra la aplicación y dijo que si no me parecía que desocupara el lugar, ya eran las 10 de la noche y no le importó decir que me fuera a la calle, fue una persona con muy mala educación y sin servicio al cliente.
Stayed 2 nights in Jul 2023

8/10 Good

Alejandra

Liked: Staff & service
Es lugar esta bien por el precio que se paga. NO HAY AGUA CALIENTE, aunque es un lugar muy caliente y el agua no está helada, si sería bueno cambiar esa parte. La atención es excelente, te ayudan con los transportes a todos lados y siempre están disponibles para contestar.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carlos Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper recomendado.

A pesar del poco personal que aparentan tener, el interés y la preocupación por el bienestar del turista, fue espectacular. Gente muy amable y dispuesta en todo momento a ayudar de cualquier forma posible, para la comodidad de cada uno de sus huéspedes. Además, el hotel posee una ubicación privilegiada, a la entrada de Isla de Flores, qué permite el fácil acceso a esta ciudad y también a solo un paso de sus alrededores.
Stayed 1 night in Mar 2023

6/10 Okay

Raymundo Rene

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

magdiel centeno

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Andrea Esveralit Bardales

Stayed 2 nights in Oct 2023

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Geormy

Stayed 2 nights in Nov 2022