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Hotel Maya Internacional

3.0 star property
Beach fun, near Maya Mall

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Photo gallery for Hotel Maya Internacional

Breakfast, lunch, dinner served; international cuisine
Junior Suite Double | Free WiFi
Pool
Lake
14-inch TV with cable channels

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Breakfast available
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | Free WiFi

Standard Single Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 20 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double | Free WiFi

Junior Suite Double

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi

Standard Triple Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Junior Suite Single

Junior Suite Single | Free WiFi

Junior Suite Single

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Calle Litoral del Lago, zona 0, Flores, Peten, 1001

What's nearby

  • Maya Mall - 2 min walk - 0.1 miles
  • Central Park - 5 min walk - 0.3 miles
  • Flores Dock - 11 min walk - 0.6 miles
  • Church of Our Lady of the Remedies - 11 min walk - 0.6 miles
  • Petencito Zoo - 21 min drive - 4.1 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 2 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬20 min walk
  • ‪Raices Bar & Grill - ‬14 min walk
  • ‪Raices Del Lago - ‬32 min drive
  • ‪Ristoranto Terrazzo - ‬16 min walk
  • ‪Pollo Campero - ‬4 min walk

About this property

Hotel Maya Internacional

Hotel near Maya Mall
Located close to Central Park and Flores Dock, Hotel Maya Internacional provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a gift shop
  • Smoke-free premises, a banquet hall, and a reception hall
  • Meeting rooms, outdoor furniture, and wedding services
Room features
All guestrooms at Hotel Maya Internacional have comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 14-inch TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 11 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1971
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 11 per person
  • Airport shuttle fee: USD 3 per person (one-way)
  • Airport shuttle fee per child: USD 3 (one-way), (from 1 to 4 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Hotel Maya Internacional
Hotel Maya Internacional Santa Elena
Maya Internacional
Maya Internacional Santa Elena
Hotel Maya Internacional Guatemala/Santa Elena
Maya Internacional ta Elena
Hotel Maya Internacional Hotel
Hotel Maya Internacional Flores
Hotel Maya Internacional Hotel Flores

Frequently asked questions

Is Hotel Maya Internacional pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Hotel Maya Internacional?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Maya Internacional?

Check-out is at 11:00 AM.

Does Hotel Maya Internacional provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–9:30 PM on request. A fee of USD 3 per person applies.

Where is Hotel Maya Internacional located?

Located in the heart of Flores, this beach hotel is within a 10-minute walk of Maya Mall, Central Park, and Lake Petén Itzá. Flores Dock and Church of Our Lady of the Remedies are also within 15 minutes.

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Hotel Maya Internacional Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 63 reviews
Rating 8 - Good. 23 out of 63 reviews
Rating 6 - Okay. 12 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Everything we really enjoyed our stay
Stayed 2 nights in Apr 2024

10/10

Excelente
Stayed 3 nights in Jan 2025

10/10

Great
Stayed 3 nights in Jul 2024

8/10

Rooms not for the price
Stayed 1 night in Nov 2024

2/10

This is an old hotel that may had seen better days. The room looked poor. The hotel itself is worn down and you can't even pay for transport to the airport with a card (debit/credit), they only accept cash.
Stayed 1 night in Dec 2023

8/10

Hospedaje y estacionamiento muy bueno. Servicio de restaurante en extremo lento. No usamos la piscina al encontrarla sucia con reatos de servilletas, vasos.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Nov 2024

10/10

El servicio de los meseros no fue bueno
Stayed 1 night in Apr 2024

10/10

Stayed 2 nights in Feb 2024

10/10

Stayed 1 night in Jan 2024

2/10

Stayed 3 nights in Jan 2024

10/10

Stayed 2 nights in Oct 2023

8/10

Muy limpia y con buena ubicación. Sin embargo están haciendo obras y no están terminadas

10/10

Stayed 1 night in Dec 2022

8/10

Muy buena ubicación, a mitad de camino entre la isla de Flores y el aeropuerto. Habitaciones cómodas. Buen servicio.
Stayed 2 nights in Nov 2022

8/10

Servicio y atencion.
Stayed 2 nights in Aug 2022

10/10

Linda decoración
Stayed 3 nights in Jul 2022

8/10

Muy lindo
Stayed 2 nights in Aug 2021

8/10

Clean comfortable, nicely appointed room. Amazing shower fill with tropical plants. Good food, view of the lake and Flores from the restaurant area (try the PideTurk with shrimp and curry). Adjacent to helicopter pad for trip to El Mirador.
Stayed 1 night in Jul 2021

10/10

No
Stayed 3 nights in Jun 2021

6/10

Stayed 1 night in Mar 2021

2/10

Stayed 2 nights in Feb 2021

6/10

Las instalaciones son bellas, pero el personal es completamente incompetente, no saben absolutamente nada de servicio al cliente. Es decepcionante ya que el hotel es bello y podría ser una gran experiencia.
Stayed 4 nights in Dec 2020

8/10

It is a small hotel, really close to the lake very nice to have the meal in the restaurant.
Stayed 2 nights in Jun 2019