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Hotel Casa Amelia

Property class: 3

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Photo gallery for Hotel Casa Amelia

A terrace with a view of a lake, featuring three Adirondack chairs and potted plants. - Hotel Casa Amelia (Flores)
A room with a wooden bench, a fan, a ceiling fan, a window, and a door. - Hotel Casa Amelia (Flores)
A room with a large window overlooking a body of water and greenery. - Hotel Casa Amelia (Flores)
A white building with green shutters and multiple windows. - Hotel Casa Amelia (Flores)
A room with a large window overlooking a body of water and a distant shoreline with buildings and greenery. - Hotel Casa Amelia (Flores)
Located close to Church of Our Lady of the Remedies and Las Guacamayas Biological Station, Hotel Casa Amelia provides a rooftop terrace, a coffee shop/cafe, and laundry facilities. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Restaurante Casa Amelia, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

A hotel room with a bed, a nightstand, a painting on the wall, and two wall-mounted lamps.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a brick wall, and a window with curtains.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a wooden headboard, a painting of a boat, and two wall-mounted lamps.

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Lake View

A room with a large window overlooking a body of water and greenery.

Standard Room, 1 King Bed, Lake View

  • Lake view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Lake View

A hotel room with a bed, a view of the sea, and a window with curtains.

Standard Room, Lake View

  • Lake view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A neatly made bed with a brown blanket, two bedside lamps, a wooden nightstand, and a wall clock.

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two single beds, a wooden headboard, a small wooden table, and a wall-mounted artwork.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

A neatly made bed with white linens and a green quilt, flanked by two bedside tables, one black and one white, in a room with wooden headboard and wall-mounted lamps.

Standard Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Flores, Hotel Casa Amelia is near the beach. While the natural beauty of Las Guacamayas Biological Station and Lake Petén Itzá can be enjoyed by anyone, those looking for an activity can check out Ixpanpajul Nature Park. Church of Our Lady of the Remedies and Maya Mall are two other places to visit that come recommended. Visit our Flores travel guide
Map
Calle La Unión, Flores, Petén

What's nearby

  • A calm waterfront with colorful buildings and a prominent white church with domes.
    Lake Petén Itzá
    1 min walk - 0.1 miles
  • A calm lake with a person in a canoe, surrounded by trees and distant hills.
    Flores Dock
    2 min walk - 0.1 miles
  • A white church with a bell tower, arched windows, and a dome.
    Church of Our Lady of the Remedies
    3 min walk - 0.2 miles
  • A coastal scene with a calm sea, palm trees, and colorful buildings along the shore.
    Maya Mall
    10 min walk - 0.5 miles
  • Las Guacamayas Biological Station
    3 min walk - 0.2 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.)
    10 min drive

Restaurants

  • Macaw Restobar
    4 min walk
  • Cafe Recuerdito
    1 min walk
  • Raices Bar & Grill
    3 min walk
  • Ristoranto Terrazzo
    1 min walk
  • Doña Goya
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Casa Amelia

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 4 per person
  • Airport shuttle fee per child: USD 4 (from 5 to 18 years old)
  • Rollaway bed fee: USD 16.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Amelia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Casa Amelia doesn't offer parking.

What time is check-in at Hotel Casa Amelia?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Amelia?

Check-out is at 1:00 PM.

Does Hotel Casa Amelia provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 6:00 AM–10:00 PM on request. A fee of USD 4 per person applies.

Where is Hotel Casa Amelia located?

Situated near the beach, this spa hotel is steps from Lake Petén Itzá and Church of Our Lady of the Remedies. Las Guacamayas Biological Station and Maya Mall are also within 15 minutes.

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Reviews

Hotel Casa Amelia Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 99 reviews
Rating 8 - Good. 30 out of 99 reviews
Rating 6 - Okay. 15 out of 99 reviews
Rating 4 - Poor. 1 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

Reviews

Verified review

10/10 Excellent

david ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast was wonderful. Good location close to the center but quiet at night
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and right on the water.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Violeta

Liked: Cleanliness, amenities, property conditions & facilities
very clean, excellent restaurant and beautiful view
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view was very nice. We were located at the top room!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and have a relaxing vacation is close to everything and at the same time is quiet
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the free airport pickup, and the Rooftop terrace view
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Juan

Clean ,affordable great staff very knowledgeable and property was centrally located. Would definitely stay there again if in the area .
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff, & also restaurant & housekeeping staff were helpful & really friendly. The room had plenty of space for 3 of us our stuff, beds were quite comfortable. We ate several meals in the restaurant—everything was quite good. We would definitely stay again if we get an opportunity!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Annette

Is an excellent hotel. The hotel was cleaned and staffs were friendly. The restaurant served good food. The location was excellent and the Wifi was very good to connect. Also, it had hot water and air conditioning. We recommend this hotel.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay in Flores, staff were very helpful and helped with bags, our questions and taxi to the airport. We had the very top room with a great view over the water and our own spiral staircase! The town is small so easy to walk around and get everywhere from here.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and affordable hotel to stay at!! the restaurant downstairs is super nice and convenient. great to have AC in the room too as it gets sooooo hot in flores. the view from the room was beautiful and the sunsets were great! only feedback is that the wifi was really bad from the room and wouldn’t connect. other than that great stay!!
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

zara

Liked: Cleanliness, staff & service

It was ok...

Maybe it was the room we got, we got the penthouse on the roof. When we first came in, there was no power so it took a while for the water to start coming through. but these things usually don't bother me. These were my issues with the room... no mirror in the bathroom or place to hang your towels. The AC made this loud noise while sleeping at night. The shower dint have flat walls so if you're tall, it will be a complicated shower LOL That being said, the staff was really nice and it's central. Flores is so tiny no matter where you stay on the island. you will be central. Maybe the other rooms aren't as bad but I don't think our room was worth $90/night.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great room, poor staff

The room was quite comfortable and clean, and aircon works well. I did not understand why they had wall lamps on both sides of bed with no possibility to turn it on, nor the fan on the ceiling. Internet works sometimes. When there was heavy rain, then the internet service could be spotty. Reception was not really helpful. I kept asking them for a shuttle and they never responded. So I took a tuktuk from the airport to the hotel instead. I tried to wait for a tour to come pick me up but the lobby was completely dark and I tried opening the door to look but did not see anyone. I went back to my room wondering about the tour group and fell asleep. About 20 minutes later, the tour person came, and they tried to knock on my door. Which was stupid because I am profoundly deaf and would not be able to hear the door. They shared surveillance camera with the tour guide. I wondered about my privacy concerns. I don't know if I would come back here due to the reception.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Patricia

Clean room, nice staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Beatiful little town. Nice hotel. Friendly staff. Good restaurant overlooking the lake.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great air conditioning, hot water, staff let us store our bags during our day trip to Tikal after we checked out, and had a free airport shuttle. 10/10 would recommend for good value and friendly staff!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the basics for traveling. Resonably priced. Minor problems, but not enough to go Lower than 4 stars.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Leigha

Disliked: Staff & service, property conditions & facilities, room comfort
It was ok. Not at all like the photos.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Great hotel in fantastic location overlooking the water. Nice restaurant downstairs and cool rooftop terrace to have a few quite beers. Staff were super nice and helpful.
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It overlooks the lake. Clean and friendly. Nice restaurant. Beds very comfortable.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place Great Price

I really liked this hotel, they put me in a room on top of the roof overlooking the lake. Everything is in super close walking distance, it was clean and it had air conditioning.
Stayed 3 nights in Nov 2022
Verified review

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of the city or town
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Georgina

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed one night! And thank God for that! I would’ve change to a different hotel! If I had to stay more day. The room was okay, we were in the 3rd floor, which is the roof! The really horrible part is that you can hear everything outside. You can’t really rest at all! At least not till everyone else goes to bed. But you will still hear the cars passing through. I got no rest.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Zuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, solo marquen al hotel antes de llegar, cuando llegue se tardaron en encontrar la reservación
Stayed 2 nights in Aug 2026