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Casa Ramona

3.0 star property
Guests start their day with a homemade breakfast that sets the tone for a relaxing getaway, enjoying morning coffee in a setting that feels like a personal retreat

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Photo gallery for Casa Ramona

Double Room, 2 Double Beds | Balcony - Casa Ramona (Flores)
Free daily cooked-to-order breakfast - Casa Ramona (Flores)
Front of property - Casa Ramona (Flores)
Terrace/patio - Casa Ramona (Flores)
Double Room, 2 Double Beds | Desk, laptop workspace, iron/ironing board, bed sheets - Casa Ramona (Flores)
Casa Ramona offers genuine hospitality and practical comforts. Start your day with a cooked-to-order breakfast, and enjoy coffee in the lobby and café. Stay connected with complimentary WiFi in common areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, laptop workspace, iron/ironing board, bed sheets

Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room

Room | Desk, laptop workspace, iron/ironing board, bed sheets

Room

7.0 out of 10
Good
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

About the neighborhood

Located in Flores, Casa Ramona is on a lake. Flores Dock and Ixpanpajul Nature Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Guacamayas Biological Station and Lake Petén Itzá. Visit our Flores travel guide
Map
Calle 15 de Septiembre, Isla de Flores, Flores, Petén, 17001

What's nearby

  • Church of Our Lady of the Remedies
    Church of Our Lady of the Remedies
    2 min walk - 0.1 miles
  • Canoeing on beautiful Lake Peten Itza, El Remate, Petén, Guatemala
    Flores Dock
    5 min walk - 0.3 miles
  • Lake Petén Itzá
    Lake Petén Itzá
    7 min walk - 0.4 miles
  • Letras Campeche in Mexico.
    Maya Mall
    8 min walk - 0.5 miles
  • Las Guacamayas Biological Station
    2 min walk - 0.1 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.)
    12 min drive

Restaurants

  • Maracuyá
    2 min walk
  • Ristoranto Terrazzo
    5 min walk
  • Cool Beans
    2 min walk
  • Hotel Casa Amelia
    4 min walk
  • El Sótano
    3 min walk

About this property

Casa Ramona

Hotel by the lake
You can look forward to free cooked-to-order breakfast, designer stores on site, and a coffee shop/cafe at Casa Ramona. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Bike rentals, a nature reserve, and a water dispenser
  • Coffee/tea in the lobby
Room features
All guestrooms at Casa Ramona feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs.
Extra amenities include:
  • Bathrooms with heated floors and rainfall showers
  • Daily housekeeping, desks, and desk chairs

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Designer stores

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve
  • On a lake
  • On the boardwalk/promenade

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Ramona Hotel
Casa Ramona Flores
Casa Ramona Hotel Flores

Frequently asked questions

Is Casa Ramona pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Casa Ramona?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Ramona?

Check-out is at 11:00 AM.

Where is Casa Ramona located?

Situated on the boardwalk/promenade, this hotel is steps from Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Flores Dock and Lake Petén Itzá are also within 10 minutes.

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Reviews

Casa Ramona Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic, and the atmosphere was equally impressive. Also, the location was perfect.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Spacious comfortable room with nice balcony. Lovely staff. Great breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great small hotel. Friendly and accommodating staff. Clean. Most importantly - I slept well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on Isla de Flores. Friendly staff, and nice property. Highly recommend!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Very welcoming and catered to every need. Room was very clean and the free breakfast was phenomenal. I wish I had more time to stay longer. Highly recommend you stay here while in Flores.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place in the charming island town of Flores. Highly recommended
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet place to spend two days exploring Flores and taking tours to the Mayan temples. Warm water, clean and within walkable distance to main road
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing spot.

Staff were lovely and there was such a good and relaxing vibe. Everything designed beautifully. I'd definitely come back here if I returned to Flores.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Warren

Disliked: Amenities
Nice enough place and great breakfast, but not the best value for money compared to other hotels, which were on the edge of the lake with a balcony, for the same price. At Casa Ramona, our room showed a balcony on the photos of the room, however our room did not have a balcony and I think there is only one room which has a balcony.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professional and courteous they displayed towards all. Breakfast was included with my stay and it was top quality and delicious. They also offered lunch and dinner, which I had and it was top quality and delicious. They also recommended other establishments to have lunch or dinner if asked. My bed was to my liking, nice, sturdy and comfortable.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Simple and affordable

This hotel offers a simple accommodation at affordable prices. Bed was quite comfy, however, the overall appearance of the room could be a bit more thoughtful. The breakfast is very basic and repetitive if staying for a few days, it could do with a choice of fruits and some more options.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Ramona is ideally located near the water front and we loved the roof terrace. The air conditioning in our room was great, especially as it was 42°C when we were in Flores. We didn't get a chance to try breakfast, as we had early starts during our visit. We ordered a packed breakfast, which cost Q40 extra per breakfast, which we didn't really enjoy. We found the times that food was available a bit frustrating as we couldn't have lunch one day. Staff were really friendly. Our bed was not very comfortable but the room was spotlessly clean.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Lukasz

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, amenities
Hotel is lovely and the room was perfect. But there was drilling/construction going on at midnight on the top floor and no one to ask about it when I went down to the lobby.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here in Casa Ramona again 👍. Love it
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Attention whit the furniture outside terraza after rain clean up thanks more options for breakfast Thanks
Stayed 1 night in Aug 2024
Verified

8/10 Good

Elvis

Liked: Cleanliness, staff & service, amenities
The place was nice. The beds were really hard to sleep on for the price paid. Our group had a hard time sleeping on the beds. The cost to stay here was higher than expected.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice location but the beds were uncomfortably firm. No tv either though that wasn’t so bad.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

edward

Very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 1 night in Mar 2026
Verified

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable el personal, las almohadas no son confortables, el hotel está lindo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

sam

Liked: Cleanliness
La chambre n'avait pas de fenêtre sur l'extérieur. Logement très rudimentaire. La terrasse est agréable. Nous avons eu une coupure de courant de plus de 6h en fin d'après-midi Le personnel est agréable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Buen equipo de servicio. Muy limpia. Buena ubicación. Dormí bien. ¡No hay nada más importante!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, bonito, tranquilo y los desayunos muy ricos.
Stayed 2 nights in Oct 2025