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Bolontiku Boutique Hotel, Member of the Cayuga Collection

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A resort with a pool, outdoor seating, and a thatched-roof structure. - Bolontiku Boutique Hotel, Member of the Cayuga Collection (San Andres)
Property video
A modern house with a thatched roof, a staircase leading to a covered patio, and a view of the sea. - Bolontiku Boutique Hotel, Member of the Cayuga Collection (San Andres)
A bathroom with a shower, a window with a view of greenery, and a wooden bench. - Bolontiku Boutique Hotel, Member of the Cayuga Collection (San Andres)
A bathroom with a shower, a bench, and a view of greenery through large windows. - Bolontiku Boutique Hotel, Member of the Cayuga Collection (San Andres)
Luxury
4.0 star property
9.4

Exceptional

Lakeside sanctuary in the jungle

Surrounded by tropical forest, this boutique lakeside resort offers peaceful seclusion with stunning views across Lake Petén Itzá. Guests arrive by boat to a refreshing hibiscus welcome drink. The resort features a wonderful pool, and guided excursions to nearby Tikal ruins can be arranged.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Garden View Room King

A hotel room with a bed, a desk, a chair, a lamp, a wardrobe, and a framed picture on the wall.

Garden View Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Jr Suite King

A hotel room with a large bed, two armchairs, a desk, and a wooden headboard.

Lake View Jr Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for Lake Breeze Suite Queen

Room

Lake Breeze Suite Queen

  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden View Room King

A hotel room with a large bed, two armchairs, a small table, a desk with a lamp, and a door.

Garden View Room King

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Jr Suite King

A bedroom with a bed, a TV, a wooden door, and a balcony with a view of trees.

Lake View Jr Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lake Breeze Suite

A spacious bedroom with a large bed, a desk, a television, and a balcony with a view of greenery.

Lake Breeze Suite

  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lake Breeze Suite Queen

A hotel room with three beds, a ceiling fan, a desk with a chair, and large windows.

Lake Breeze Suite Queen

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden View Room Queen

A hotel room with two beds, a balcony, and a seating area with a table and chairs.

Garden View Room Queen

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lake View Jr Suite Queen

A spacious bedroom with two beds, a ceiling fan, and a large sliding glass door leading to an outdoor area.

Lake View Jr Suite Queen

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa Retreat

A spacious living area with a sofa set, a coffee table, and a dining table with chairs. There is a kitchen in the background with a refrigerator and a sink.

Villa Retreat

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Queen Bunk Beds

View all photos for Comfort Studio

A hotel room with a bed, a desk with a lamp, a TV, and a balcony with chairs.

Comfort Studio

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in San Andres, Bolontiku Boutique Hotel, Member of the Cayuga Collection is in the suburbs and on the waterfront. Lost World Pyramid is a notable landmark, and the area's natural beauty can be seen at Lake Petén Itzá and Tikal National Park. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property. Visit our San Andres travel guide
Map
Km 18.3 Carretera a San Andres Peten, Punta Piedra, San Andres, Peten, 3001

What's nearby

  • A calm waterfront with colorful buildings and a prominent white church with domes.
    Lake Petén Itzá
    3 min walk - 0.2 miles
  • A coastal scene with a calm sea, palm trees, and colorful buildings along the shore.
    Maya Mall
    47 min drive - 15.2 miles
  • A white church with a bell tower, stained glass windows, and a stone wall.
    Church of Our Lady of the Remedies
    51 min drive - 15.7 miles
  • A calm lake with a person in a canoe, surrounded by trees and distant hills.
    Flores Dock
    55 min drive - 15.9 miles
  • Las Guacamayas Biological Station
    51 min drive - 15.7 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.)
    46 min drive

Restaurants

  • Bolontiku Hotel Boutique
  • Macaw Restobar
    22 min drive
  • Cafe Recuerdito
    22 min drive
  • Raices Bar & Grill
    22 min drive
  • Ristoranto Terrazzo
    23 min drive

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 floor
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (up to 15 years old)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Bolontiku Boutique Hotel, Member of the Cayuga Collection have a pool?

Yes, this property has an outdoor pool.

Is Bolontiku Boutique Hotel, Member of the Cayuga Collection pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Bolontiku Boutique Hotel, Member of the Cayuga Collection?

Check-in start time: 3 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Bolontiku Boutique Hotel, Member of the Cayuga Collection?

Check-out is at 11:00 AM.

Does Bolontiku Boutique Hotel, Member of the Cayuga Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM–9 PM on request. A fee of USD 20 per person applies.

Where is Bolontiku Boutique Hotel, Member of the Cayuga Collection located?

Situated in San Andres, this hotel is steps from Lake Petén Itzá.

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Reviews

Bolontiku Boutique Hotel, Member of the Cayuga Collection Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 235 out of 286 reviews
Rating 8 - Good. 31 out of 286 reviews
Rating 6 - Okay. 7 out of 286 reviews
Rating 4 - Poor. 7 out of 286 reviews
Rating 2 - Terrible. 6 out of 286 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, the service was impeccable. The use of the boat to go to flores also really nice. Extraordinary experience overall !
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were stunning from the property! Their staff were incredibly welcoming and super attentive. The room was extremely comfortable and loved the view to the lake from the balcony. Definitely recommend it!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort property across the lake from Flores - the staff is excellent and the rooms and food are lovely. We enjoyed our stay and loved the setting
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
staff and location spectacular. Room was great. Because it is remote, it would be great if there was a small store where snacks (and perhaps ice cream) could be purchased.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from everything, in the best way possible. Go for a swim in the lake or kayaking. Sit and enjoy a cold beer by the pool. Go to Tikal! This isna great option for kids, the whole family or just couples. It was a great discovery on our last trip to Peten. Staff was friendly and helpful at all times.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing, they anticipate your needs before you even get chance to ask for anything. The food was delicious and the portions were generous. Some days it felt like we were the the only guests there. :)
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent guest service and care, delicious food, a lovely room with thoughtful details, and very kind staff.
Games
Exotic Fruit
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Staff, everything was on time, food was great, amazing experience. La Villa is amazing, it fits up to 8 people and it's really big and comfortable.
La Villa living room area
This is where we took the spa
The entrance to La Villa
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, restful, and attentive staff.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is truly beautiful! The rooms are great and the service is wonderful. My only complaint is that you are limited to the food options from the hotel, which could be better.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bolontiku was very cozy, kids friendly, water sports great and the food and staff excellent
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely wonderful stay at this hotel. From the moment we arrived, the service was exceptional. The staff were incredibly friendly, attentive, and genuinely helpful, always going above and beyond to make sure we were comfortable. We truly appreciated the early check-in, which made our arrival so smooth and stress-free. The food was fantastic—fresh, delicious, and beautifully presented. Every meal was something we looked forward to. The view was simply amazing and made our stay even more special. Waking up to that scenery each morning was unforgettable. Overall, it was a very pleasant and relaxing experience. We would highly recommend this hotel and would gladly return in the future.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property: the architecture, rooms, patio restaraunt, pool. Superb staff, always friendly and very helpful.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was top notch, room was very clean, comfortable, excellent view. Staff service was great. place in general provided great experience.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique property is a hidden gem tucked into a tropical forest by the lake. We loved the resort ambiance and enjoyed the restaurant where we dined both nights.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, wonderful organization, fantastic service, beautiful room
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and peaceful experience
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, stunning property. Isolated however easily accessible via boat to the main land. There are a lot of amenities such as kayaking, paddle boating, hiking and a spa. It’s an amazing getaway, removed from all the excitement and noisiness on the mainland of Flores. The staff is amazing - so attentive and they made themselves easily accessible to answer any questions and fulfill any requests. They organized my trip to Tikal with transportation, a guide and food. They also organized a breakfast box for me for 2 days in a row due to having to leave early and miss the sit down breakfast. The restaurant had some tasty options for dinner. Overall a great hotel that I would definitely recommend and would visit again
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Remote but the environment is beautiful!! The staff was super kind and accommodating. The only thing I didn’t care for was the boat fee to the resort. The hotel will charge if it’s not within their scheduled pick up and drop off time. $25 person one way. Other than that it’s beautiful.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay here at this wonderful oasis. Managers Javier & Israel made sure I had everything I needed and are very professional & solicitous. Staff personnel including Osman, Kendal, Allen & Wilmer are most gracious with their hospitality. The meals here, especially breakfast, are terrific with fruit and sides generally locally sourced. A wonderful place to escape from the a hectic world, or a long day at Tikal. Be sure to try the kayaks and the newly added little paddle boat - great fun ! Then, take a dip in the wonderful pool. I intend on returning again for another relaxing stay. Five stars award from me. - Tio Bob -
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting greeted off the boat with a cold glass of Jamaica (Habiscus) was the first experience. Without even setting foot on this beautiful property. We showed up before our check-in to leave our extra luggage and they attend us regardless. We took off to visit Tikal. In the mean time they took our luggage and placed it in the room for us. Even turned on the AC for us. The restaurant has great food. A mixture of some local dishes and other more western favorites. Peten is a little off the beaten path for me when I visit Guate. But I will be coming here anytime I’m in the area.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best stay our family has had. So peaceful, beautiful views and amazing , helpful staff. We arrived and they had refreshments waiting for us, anything we needed they were right there and helpful, the boat ride to Flores was so relaxing with comfortable seats. The food was delicious. I could not recommend this place enough!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, full of nature, quiet (except for the hauling monkeys that show up once an a while) Great place 10/10
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it here!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise on earth. Loved the resort and the friendly staff. Pool could have been cleaner, but you are int he jungle. The lovely floating dock with chairs was majestic. My wife doesn't swim, so when I swam there, the staff took my wife by boat so we could be together. Loved this place. Will go back for sure!!
Pool and restaurant view
Our balcony
View from our bed
Restaurant
Stayed 2 nights in Apr 2026