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Bolontiku Boutique Hotel, Member of the Cayuga Collection

4.0 star property
Tranquil garden surroundings create a peaceful escape where evenings unfold by the firepit and refreshing cocktails await after a day of exploration

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Photo gallery for Bolontiku Boutique Hotel, Member of the Cayuga Collection

Exterior - Bolontiku Boutique Hotel, Member of the Cayuga Collection (San Andres)
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Front of property - Bolontiku Boutique Hotel, Member of the Cayuga Collection (San Andres)
Lake View Jr Suite King | Interior - Bolontiku Boutique Hotel, Member of the Cayuga Collection (San Andres)
Exterior - Bolontiku Boutique Hotel, Member of the Cayuga Collection (San Andres)
Travelers find a serene retreat at Bolontiku Boutique Hotel near Lake Petén Itzá. The poolside bar serves cocktails, and the spa offers rejuvenating body scrubs and massages. Guests appreciate the WiFi, outdoor furniture, and helpful concierge services throughout their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Garden View Room King

Garden View Room King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Garden View Room King

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Jr Suite King

Lake View Jr Suite King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Lake View Jr Suite King

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lake Breeze Suite

Lake Breeze Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Lake Breeze Suite

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lake Breeze Suite Queen

Lake Breeze Suite Queen | Egyptian cotton sheets, premium bedding, down comforters, minibar

Lake Breeze Suite Queen

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden View Room Queen

Egyptian cotton sheets, premium bedding, down comforters, minibar

Garden View Room Queen

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lake View Jr Suite Queen

Lake View Jr Suite Queen | Egyptian cotton sheets, premium bedding, down comforters, minibar

Lake View Jr Suite Queen

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa Retreat

Villa Retreat | Egyptian cotton sheets, premium bedding, down comforters, minibar

Villa Retreat

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Queen Bunk Beds

View all photos for Comfort Studio

Comfort Studio | Egyptian cotton sheets, premium bedding, down comforters, minibar

Comfort Studio

  • 98 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in San Andres, Bolontiku Boutique Hotel, Member of the Cayuga Collection is in the suburbs and on the waterfront. Lost World Pyramid is a notable landmark, and the area's natural beauty can be seen at Lake Petén Itzá and Tikal National Park. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property. Visit our San Andres travel guide
Map
Km 18.3 Carretera a San Andres Peten, Punta Piedra, San Andres, Peten, 3001

What's nearby

  • Flores which includes a house, general coastal views and a coastal town
    Lake Petén Itzá
    3 min walk - 0.2 miles
  • Central Park
    62 min drive - 14.1 miles
  • Santa Barbara Island Museum
    65 min drive - 13.6 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.)
    40 min drive

Restaurants

  • Maracuyá
    22 min drive
  • Ristoranto Terrazzo
    23 min drive
  • Cool Beans
    22 min drive
  • Hotel Casa Amelia
    22 min drive
  • El Sótano
    22 min drive

About this property

Bolontiku Boutique Hotel, Member of the Cayuga Collection

Upscale hotel near Lake Petén Itzá
Consider a stay at Bolontiku Boutique Hotel, Member of the Cayuga Collection and take advantage of free cooked-to-order breakfast, a poolside bar, and a free daily manager's reception. Treat yourself to a massage at Bolontiku Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a terrace and a firepit.
You'll also find perks like:
  • An outdoor pool along with pool umbrellas
  • A roundtrip airport shuttle (surcharge), massage treatment rooms, and smoke-free premises
  • Wedding services, concierge services, and tour/ticket assistance
  • A dock, a banquet hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 43-inch LCD TVs with premium channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 floor
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (up to 15 years old)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bolontiku Boutique
Bolontiku Boutique Hotel
Bolontiku Boutique Hotel San Benito
Bolontiku Boutique San Benito
Bolontiku Hotel
Bolontiku Hotel Boutique
Bolontiku Boutique Hotel San Andres
Bolontiku Boutique San Andres
Bolontiku Hotel San res

Frequently asked questions

Does Bolontiku Boutique Hotel, Member of the Cayuga Collection have a pool?

Yes, this property has an outdoor pool.

Is Bolontiku Boutique Hotel, Member of the Cayuga Collection pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Bolontiku Boutique Hotel, Member of the Cayuga Collection?

Check-in start time: 3 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Bolontiku Boutique Hotel, Member of the Cayuga Collection?

Check-out is at 11:00 AM.

Does Bolontiku Boutique Hotel, Member of the Cayuga Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM–9 PM on request. A fee of USD 20 per person applies.

Where is Bolontiku Boutique Hotel, Member of the Cayuga Collection located?

Situated in San Andres, this hotel is steps from Lake Petén Itzá.

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Reviews

Bolontiku Boutique Hotel, Member of the Cayuga Collection Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 217 out of 263 reviews
Rating 8 - Good. 27 out of 263 reviews
Rating 6 - Okay. 7 out of 263 reviews
Rating 4 - Poor. 7 out of 263 reviews
Rating 2 - Terrible. 5 out of 263 reviews

Reviews

Verified

10/10 Excellent

Negar

Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely wonderful stay at this hotel. From the moment we arrived, the service was exceptional. The staff were incredibly friendly, attentive, and genuinely helpful, always going above and beyond to make sure we were comfortable. We truly appreciated the early check-in, which made our arrival so smooth and stress-free. The food was fantastic—fresh, delicious, and beautifully presented. Every meal was something we looked forward to. The view was simply amazing and made our stay even more special. Waking up to that scenery each morning was unforgettable. Overall, it was a very pleasant and relaxing experience. We would highly recommend this hotel and would gladly return in the future.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Irma Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Staff, everything was on time, food was great, amazing experience. La Villa is amazing, it fits up to 8 people and it's really big and comfortable.
La Villa living room area
This is where we took the spa
The entrance to La Villa
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent guest service and care, delicious food, a lovely room with thoughtful details, and very kind staff.
Games
Exotic Fruit
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is truly beautiful! The rooms are great and the service is wonderful. My only complaint is that you are limited to the food options from the hotel, which could be better.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, restful, and attentive staff.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Kemba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, stunning property. Isolated however easily accessible via boat to the main land. There are a lot of amenities such as kayaking, paddle boating, hiking and a spa. It’s an amazing getaway, removed from all the excitement and noisiness on the mainland of Flores. The staff is amazing - so attentive and they made themselves easily accessible to answer any questions and fulfill any requests. They organized my trip to Tikal with transportation, a guide and food. They also organized a breakfast box for me for 2 days in a row due to having to leave early and miss the sit down breakfast. The restaurant had some tasty options for dinner. Overall a great hotel that I would definitely recommend and would visit again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bolontiku was very cozy, kids friendly, water sports great and the food and staff excellent
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was top notch, room was very clean, comfortable, excellent view. Staff service was great. place in general provided great experience.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique property is a hidden gem tucked into a tropical forest by the lake. We loved the resort ambiance and enjoyed the restaurant where we dined both nights.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property: the architecture, rooms, patio restaraunt, pool. Superb staff, always friendly and very helpful.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, wonderful organization, fantastic service, beautiful room
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and peaceful experience
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay here at this wonderful oasis. Managers Javier & Israel made sure I had everything I needed and are very professional & solicitous. Staff personnel including Osman, Kendal, Allen & Wilmer are most gracious with their hospitality. The meals here, especially breakfast, are terrific with fruit and sides generally locally sourced. A wonderful place to escape from the a hectic world, or a long day at Tikal. Be sure to try the kayaks and the newly added little paddle boat - great fun ! Then, take a dip in the wonderful pool. I intend on returning again for another relaxing stay. Five stars award from me. - Tio Bob -
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Remote but the environment is beautiful!! The staff was super kind and accommodating. The only thing I didn’t care for was the boat fee to the resort. The hotel will charge if it’s not within their scheduled pick up and drop off time. $25 person one way. Other than that it’s beautiful.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting greeted off the boat with a cold glass of Jamaica (Habiscus) was the first experience. Without even setting foot on this beautiful property. We showed up before our check-in to leave our extra luggage and they attend us regardless. We took off to visit Tikal. In the mean time they took our luggage and placed it in the room for us. Even turned on the AC for us. The restaurant has great food. A mixture of some local dishes and other more western favorites. Peten is a little off the beaten path for me when I visit Guate. But I will be coming here anytime I’m in the area.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful boutique resort in a tranquil location. Very unique!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, we had a pleasant vacation because of all the staff. Thank you.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Edvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice! Love the place, the staff, the food
View from the restaurant
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Great service. Really attentive always willing to help
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom was amazing!
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Eric F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area!

Amazing spa resort! Very friendly staff. Great food. And even better views!
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Transportation was great, a little confusing as it states transportation is included however it’s included from when you get to the boat dock and they charge $15.00 per person from the airport to the boat dock. A/C is only available in the rooms and not in the living room, food was not great, they are trying a high end F&B experience however it’s lacking. Food comes out cold and not a lot of flavor.
Stayed 2 nights in Aug 2025