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Royal Plaza

Property class: 3

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Photo gallery for Royal Plaza

Restaurant - Royal Plaza (Florencia)
Courtyard - Royal Plaza (Florencia)
View from property - Royal Plaza (Florencia)
Superior Room - Royal Plaza (Florencia)
View from property - Royal Plaza (Florencia)
At Royal Plaza, you can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Florencia is home to Royal Plaza. Shoppers can check out Centro Comercial Gran Plaza Florencia, while everyone can enjoy the natural beauty of Santander Park and San Francisco Park. Visit our Florencia travel guide
Map
Carrera 11 No. 14 - 64 Centro, Florencia, Caqueta, 180001

What's nearby

  • Santander Park
    1 min walk - 0.1 miles
  • San Francisco Park
    3 min walk - 0.2 miles
  • Catedral Nuestra Señora de Lourdes
    5 min walk - 0.3 miles
  • Alberto Buitrago Hoyos Stadium
    10 min walk - 0.6 miles
  • Centro Comercial Gran Plaza Florencia
    16 min walk - 0.9 miles

Getting around

  • Florencia (FLA-Gustavo Artunduaga Paredes)
    22 min drive

Restaurants

  • Hamburguesas El Corral
    2 min drive
  • Juan Valdez Café
    2 min drive
  • La Sala Bar
    10 min walk
  • Chorizo Antioqueño (Florencia - Caquetá)
    2 min drive
  • Pizzaiolo
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1946
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Royal Plaza have a pool?

Yes, this property has outdoor pool access.

Is Royal Plaza pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Royal Plaza?

Check-in begins at 3 PM.

What time is check-out at Royal Plaza?

Check-out is at 1 PM.

Where is Royal Plaza located?

Situated in Florencia, this hotel is within a 5-minute walk of Santander Park and San Francisco Park. Catedral Nuestra Señora de Lourdes and Alberto Buitrago Hoyos Stadium are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royal Plaza Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención es muy buena, los propietarios del hotel viven pendiente del servicio; son muy amables
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel does not have credit card payment which has been a problem with our passengers, since they were charging and had to make a deposit from Mexico on Friday and I do not pass the deposit so my passengers have gone through very badly I will not book this hotel again.
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

Blanca Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicitaciones

Muy buena; excelente servicio; hotel muy bonito. Gente amable. Seguiré usando este portal.
Verified review

8/10 Good

Laura Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Florencia

Aunque solo estuve una noche en el hotel, la experiencia fue agradable. Fueron muy gentiles al tratar de conseguirme comida después del cierre de la cocina. Además, el sistema para abrir y cerrar la habitación me pareció novedoso.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen trato

Muy amables todos sus trabajadores.
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value !!!

My check in was easy, the room very clean and well stocked . The breakfast was very good and quickly served. I would recommend this to anyone, my only complaint was that the WIFI was very limited in access from the room and was not always available.
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

rfjp

Liked: Cleanliness, staff & service

Clean and quiet

This is a basic hotel, but extremely clean and quiet, front of one of the main squares of Florencia. Breakfast is, again, basic : nothing fancy, but nothing terrible either. The personnel is friendly and helpful. There isn’t that much travel to Florencia, so not that many options. I stayed there three nights for business, and wouldn’t think of looking for a different place if I went back. WiFi is ok too.
Stayed 3 nights in Jan 2018
Verified review

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florencia mejornada con Ronaldo Plaza

Muy bien buena experiencia en este hotel y con la ciudad
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Perfecta ubicación, muy buen servicio, cómodo y agradable
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Lorena

Liked: Cleanliness, staff & service, room comfort

Satisfacion

Muy central el hotel, tiene restaurante es grande y está ubicado a un lado de las habitaciones, buen aseo en la habitación. Aunque el hotel es un poco antiguo creo que falta remodelar las habitaciones. El baño si esta remodelado.
Stayed 1 night in Jun 2017
Verified review

4/10 Poor

JORGE ELIECER

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019