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The Market Urban Hotel

4.0 star property
This downtown hotel is within walking distance of Florence's historic sites, with a welcoming staff ready to assist with exploration or relaxation.

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Photo gallery for The Market Urban Hotel

Exterior - The Market Urban Hotel (Florence)
Lobby sitting area - The Market Urban Hotel (Florence)
Deluxe Room | Bathroom | Shower, eco-friendly toiletries, hair dryer, slippers - The Market Urban Hotel (Florence)
Hallway - The Market Urban Hotel (Florence)
Daily buffet breakfast for a fee - The Market Urban Hotel (Florence)
The Market Urban Hotel in Florence's Historic Center offers dry cleaning and a welcoming bar. Guests enjoy a buffet breakfast, WiFi, and guidance from multilingual staff to visit nearby landmarks like the Cathedral of Santa Maria del Fiore and Ponte Vecchio.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Room

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room with Terrace

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room with Terrace

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Triple Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room

Classic Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(27 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Room

Economy Room | Premium bedding, pillowtop beds, minibar, in-room safe

Economy Room

9.6 out of 10
Exceptional
(25 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, minibar, in-room safe

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

9.6 out of 10
Exceptional
(38 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Deluxe Room

Triple Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters) | Premium bedding, pillowtop beds, minibar, in-room safe

Annex Building Deluxe Apartment (100 meters)

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free WiFi

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, The Market Urban Hotel is near the airport and near a train station. Gallery of the Academy of Florence and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Cathedral of Santa Maria del Fiore. Piazza di Santa Maria Novella and Piazza del Duomo are two other places to visit that come recommended. Guests love the hotel's central location. Visit our Florence travel guide
Map
Via Nazionale 15, Florence, FI, 50123

What's nearby

  • Central Market
    Central Market
    2 min walk - 0.1 miles
  • Piazza di Santa Maria Novella
    Piazza di Santa Maria Novella
    5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore
    Cathedral of Santa Maria del Fiore
    8 min walk - 0.5 miles
  • Gallery of the Academy of Florence
    Gallery of the Academy of Florence
    8 min walk - 0.5 miles
  • Piazza del Duomo
    Piazza del Duomo
    11 min walk - 0.6 miles

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop
    3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    5 min walk
  • Florence Airport, Peretola (FLR)
    25 min drive

Restaurants

  • Livio
    1 min walk
  • Caffè degl'Innocenti
    1 min walk
  • Panino Mondiale - Specialità Lampredotto
    1 min walk
  • banana bar
    1 min walk
  • Beanstar Coffee
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1MZ9HXG5O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is The Market Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at The Market Urban Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Market Urban Hotel?

Check-out is at 11 AM.

Where is The Market Urban Hotel located?

Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Piazza di Santa Maria Novella, Gallery of the Academy of Florence, and Piazza del Duomo. Cathedral of Santa Maria del Fiore and Piazza della Signoria are also within 15 minutes. Valfonda - Stazione Santa Maria Novella Tram Stop and Unità Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Market Urban Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 771 out of 1001 reviews
Rating 8 - Good. 158 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Hidetoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, friendly staff! And great location, few steps away from Firenze SMN station.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Juliann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location! Walking distance from the train station, food, and local sights. Staff was super helpful and kind!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the staff were extremely helpful and courteous. Great overall experience.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent staff, particularly at reception. Great breakfast, room was cleaned every day. Really enjoyed our stay. Would highly recommend.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in May 2026
Verified

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very helpful and kind
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located, close to everything, nice amenities including tissues and conditioner, safe, surprisingly quiet, comfortable, convenient daily breakfast, helpful staff, highly recommend!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast every morning! Staff were always welcoming and helpful. Great location near train station. Room was modern, spacious and clean!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

CHERRY-MIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located centrally. Tourists attractions are just few minutes walk away, lots of good restaurants and very accessible going to other places especially to the airport. The staff are very friendly and helpful. The place is quiet and very clean. Highly recommended.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located very close to the train station, making it an excellent choice for travelers. The room was clean and well maintained. Everyone at the front desk was exceptionally friendly, welcoming, and helpful. We thoroughly enjoyed my stay and would gladly choose this hotel again the next time we are in the area.
Stayed 2 nights in May 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff, excellent breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, knowledgeable, and helpful. Breakfast was comprehensive. Location was very central to both the train station and also the major attractions, along with great shopping and restaurants.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a family of 4. 1st Location- location to the train station was so convenient, plenty of restaurants within close walking distance, central market, and an easy walk to everything else. Staff- from the minute we walked in they were so kind and helpful. Every morning we were greeted with an incredible smile. Room- perfect size, plenty of storage and offered some privacy. This was a great hotel!
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice employee.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Market Urban Hotel is in a great location for tourists. The hotel was clean, the breakfast was good and tasty, the staff were friendly and helpful. My wife and I would stay again.
Stayed 8 nights in Apr 2026
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service
Very helpful staff and centrally located Rooms a little small
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always helpful with restaurant recommendations, outing planning, and help finding needed grocery items. Top notch hotel and staff.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Optimal location. Great staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely nice, very central hotel so it was easy to get around.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jo Alvin

Liked: Cleanliness, staff & service, amenities
Nice and friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

zeynep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops were nearby.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the service was excellent. The location enabled us, an older couple to visit sights and then rest and go out to enjoy other sights and the great restaurants. The staff was super friendly and helpful.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Hotel staff were very welcoming, pleasant and attentive. The room was spotless and very comfortable and the location was convenient to the train station and within 10-20 minutes walk from all the major museums and historical sites in the ancient part of Florence.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, clean, convenient location
Stayed 2 nights in Jan 2026