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Relais Florence

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A courtyard with a variety of plants, a palm tree, and a fence. - Relais Florence (Florence)
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Located close to Piazza di Santa Maria Novella and Central Market, Relais Florence provides an adjacent golf course. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, soundproofing, iron/ironing board (on request), WiFi (free)

Basic Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Historic Centre of Florence neighborhood, Relais Florence is connected to a shopping center. Notable landmarks in the area include Giotto's Campanile and Piazza della Signoria, and travelers wishing to experience a bit of culture can try Uffizi Gallery. Piazza di Santa Maria Novella and Central Market are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Florence travel guide
Map
Via Della Scala 48, Florence, FI, 50123

What's nearby

  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    5 min walk - 0.3 miles
  • A market with various stalls selling food and drinks.
    Central Market
    10 min walk - 0.5 miles
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    11 min walk - 0.6 miles
  • A historic stone bridge over a calm river, with colorful buildings on either side.
    Ponte Vecchio
    14 min walk - 0.8 miles
  • A detailed view of a cathedral's facade with intricate carvings and statues.
    Piazza del Duomo
    14 min walk - 0.8 miles

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop
    3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    4 min walk
  • Florence Airport, Peretola (FLR)
    21 min drive

Restaurants

  • Caffè Alinari
    5 min walk
  • All'Antico Vinaio
    4 min walk
  • Caffè degl'Innocenti
    7 min walk
  • Tentazioni Cafè
    4 min walk
  • The Fiddler's Elbow - Irish Pub
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night); discounts available
  • Free self parking on site
  • Secured, covered extended parking on site (EUR 25 per night)
  • Onsite parking options include a garage and a carport

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 1 floor
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered extended parking fee: EUR 25 per night
  • Nearby parking fee: EUR 25 per night (820 ft away)
  • Air conditioning fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Relais Florence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Relais Florence?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Relais Florence?

Check-out is at 10:00 AM.

Where is Relais Florence located?

This family-friendly Florence hotel is located near the airport, within a 15-minute walk of Piazza di Santa Maria Novella, Central Market, and Cathedral of Santa Maria del Fiore. Giotto's Campanile and Piazza del Duomo are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop and Florence (ZMS-Santa Maria Novella Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Relais Florence Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 62 reviews
Rating 8 - Good. 27 out of 62 reviews
Rating 6 - Okay. 17 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

Reviews

Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service
Room was several blocks from where I expected
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Pasqualino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il bagno
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para hospedarse Florencia

Buena atención, disposición del anfitrión y su esposa. Muy buena ubicación cercana a estación del tren. Habitación prolija.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartamento molto carino e personale gentilissimo
Stayed 1 night in May 2022
Verified review

8/10 Good

Salvatore

Liked: Property conditions & facilities
L'autonomia di entrata e uscita
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Muy cerca de la estación del tren y de los atractivos
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Enea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Il propietario gentilissimo ci ha aiutato con il nostro viaggio consigli sulla citta ma gli appartamenti hanno bisogno di una buona ristrutturazione ottima la posizione
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Luch&Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at a location very close to the Trlais and SMN Station. It was perfect for us and Piero and his wife were perfect hosts!
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Value for the price

More like Airbnb than hotel. The room is big but old. At least it’s near city center and safe
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to station, bus, although location different than that listed. Bathroom very narrow.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Helene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Vi kom innan säsong?

Trevligt mottagande. Rummet (lägenheten) vi fick hade ingenting av glas eller annat. Några plastmuggar hade varit bra...Lite ont om handdukar och tjocka kuddar. Kan vara att säsongen inte börjat så det var inte ”framplockat” Men helt ok för en natt.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service
Los anfitriones son muy amables y atentos. El depto estaba en el centro muy cerca de todo. Nos dieron mucha información. Recomiendo mucho
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Winzige Badezimmer

Die Schlafzimmer sind okay, die Badezimmer sind eine Zumutung (so eng, dass man sich kaum bewegen kann). Positiv: sehr zentral gelegen.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Non so come nel 2019,si possano ancora affittare strutture del genere!!!
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Persone che lo dirigono stupende accoglienti gentili la stanza non e male qualita prezzo accettabile
Stayed 1 night in Nov 2018
Verified review

8/10 Good

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

una bella vacanza a Firenze

la sistemazione era buona, l'unica cosa che ci è mancata è il .... bidet, purtroppo, o per fortuna, noi italiani siamo abituati così!!!!!
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Florence

I had everything I needed. Comfortable and close to the places of interest.
Stayed 9 nights in Sep 2018
Verified review

10/10 Excellent

Mariadofe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic owner

Very near 5 mins. Walk to the main train station just behind the bus station, room is big clean and the toilet as well ,walking distance to the center of Florence, thanks to the couple owner Marcela & hubby and daughter Pamela who help us and guide us with other tour.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perto da estação e também dos pontos turisti

Cidade maravilhosa , comida muito boa pôde-se andar a pé sem problema
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Wendy

Overall good

The Staff were very welcoming and helpful. The location was very convenient. Room was a bit rundown
Stayed 2 nights in Sep 2018
Verified review

6/10 Okay

Gil

Liked: Staff & service
Disliked: Property conditions & facilities
Molto comoda la posizione, an he per i bar dove fare colazione.
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Luiz

Por uma noite

Pratico para pegar o trem no dia seguinte.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posizione comoda

Tutto ok, consigliato
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência

Hotel simples, de início estranhei, mas o quarto estava ótimo, e Piero nos atendeu super bem, me surpreendeu sua atenção, nos deu um mapa da cidade, nos indicou o que visitar e recomendou alguns restaurantes e uma ótima Gelateria!!! Também deu seu telefone para o caso de precisarmos de algo. Passei apenas uma noite com minha irmã, nas gostei e recomendo.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Personale accogliente e posto centrale

Proprietario super disponibile e cortese, stanza piuttosto spaziosa e confortevole, vicinissimo al centro e alla stazione e in zona tranquilla
Stayed 2 nights in Mar 2018