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The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

3.0 star property
Hotel with a 24-hour front desk, a short walk to Palazzo Vecchio

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Photo gallery for The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

1 bedroom, minibar, desk, free cribs/infant beds
Property amenity
View from property
1 bedroom, minibar, desk, free cribs/infant beds
1 bedroom, minibar, desk, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 Queen Bed, River View

1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 Twin Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, River View

1 bedroom, minibar, desk, free cribs/infant beds

Superior Room, 1 King Bed with Sofa bed, River View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Ground Floor

1 bedroom, minibar, desk, free cribs/infant beds

Room, 1 Queen Bed, Ground Floor

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Ground Floor

1 bedroom, minibar, desk, free cribs/infant beds

Superior Room, 1 King Bed with Sofa bed, Ground Floor

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Lungarno della Zecca Vecchia 26, Florence, FI, 50122

What's nearby

  • Uffizi Gallery - 8 min walk - 0.5 miles
  • Piazza della Signoria - 10 min walk - 0.5 miles
  • Ponte Vecchio - 11 min walk - 0.6 miles
  • Piazza del Duomo - 13 min walk - 0.7 miles
  • Cathedral of Santa Maria del Fiore - 14 min walk - 0.8 miles

Getting around

  • Florence Campo di Marte Station - 3 min drive
  • Strozzi - Fallaci Tram Stop - 5 min drive
  • Florence Airport, Peretola (FLR) - 38 min drive

Restaurants

  • ‪Empireo Rooftop View American Bar & Pool - ‬1 min walk
  • ‪Baldovino - ‬3 min walk
  • ‪Queer - ‬5 min walk
  • ‪Speakeasy - ‬13 min walk
  • ‪Lodge Club - ‬15 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

Hotel with a 24-hour front desk, a short walk to Palazzo Vecchio
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy offers 22 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1AKLP8JJM

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Privilege
Privilege Florence
Privilege Hotel
Privilege Hotel Florence
Privilege Hotel
The Sonetto powered by Sonder Hotel
The Sonetto powered by Sonder Florence
The Sonetto powered by Sonder Hotel Florence

Frequently asked questions

Is The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

There is free parking nearby.

What time is check-in at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

Check-in begins at 4:00 PM.

What time is check-out at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

Check-out is at 11 AM.

Where is The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy located?

Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Arno River and Palazzo Vecchio. Uffizi Gallery and Ponte Vecchio are also within 15 minutes. San Marco University Tram Stop is 21 minutes by foot and Unità Tram Stop is 21 minutes.

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The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 159 reviews
Rating 8 - Good. 63 out of 159 reviews
Rating 6 - Okay. 21 out of 159 reviews
Rating 4 - Poor. 2 out of 159 reviews
Rating 2 - Terrible. 3 out of 159 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Hotel was great!
Stayed 3 nights in Apr 2025

10/10

Great stay!
Stayed 2 nights in Apr 2025

10/10

All was really good and also the staff, very nice Location just in front of the Arno River, amazing!!
Stayed 2 nights in May 2025

10/10

Fantastic hotel. Lovely staff. Beautiful rooms. Great breakfast.
Stayed 7 nights in Apr 2025

6/10

Convenient location but no hot water for 1.5 days
Stayed 3 nights in May 2025

10/10

Excellent service, my room was cleaned everyday, great location on the Arno, and lovely breakfast every morning. I will definitely stay there again and seek another Sonder hotel in the next city I visit.
Stayed 5 nights in Feb 2025

10/10

Very helpful and friendly staffs! Hotel is well located and walkable distance to museums, cafes and shops.
Stayed 3 nights in Dec 2024

8/10

Clean accommodations, beautiful view overlooking the Arno River, quiet, convenient location within walking distance to most major sites.
Stayed 3 nights in Nov 2024

10/10

Absolutely! Here’s a shorter version: ⸻ Amazing Stay at The Sonetto – Thanks to Paul! The Sonetto by Sonder is stylish, perfectly located, and incredibly comfortable—but what made our stay unforgettable was Paul. He went above and beyond with his kindness, local tips, and genuine care. Truly a standout experience thanks to him!
Stayed 3 nights in Mar 2025

8/10

The staff were so amazing and friendly. They accommodated each of our requests quickly and with a smile. Really good breakfast.
Stayed 5 nights in Dec 2024

10/10

Great place!
Stayed 4 nights in Jun 2024

10/10

Would definitely recommend. Easy and comfortable place to stay.
Stayed 4 nights in Sep 2024

8/10

It was a simple small room but the layout made sense
Stayed 5 nights in Oct 2024

10/10

I liked that is was right on the river and across from a tall square tower, so it was easy for us to find. Also was close to the historic area.
Stayed 6 nights in May 2024

10/10

We had an amazing stay at The Sonetto. The staff were absolutely incredible, super friendly, knowledgeable and approachable. The bed is super comfy, the room is a decent size and the property has a nice and quiet pateo where you can chill.
Stayed 1 night in May 2024

10/10

The staff was so nice and communicated fast. Room was very clean and perfect view
Stayed 2 nights in Apr 2024

10/10

We were located along the Lungarno and had lovely views from our window. Very safe and beautiful neighborhood. Very convenient location near city center. We walked to most of the sites or able to take a busy easily. The staff were so kind and hospitable. Breakfast fare excellent! For our first trip to Italy has left lasting impression because of the Sonetto.
Stayed 5 nights in May 2024

10/10

Hotel is actually in a great area and everything you want to see in Florence is an easy walk to get to. Hotel customer service was amazing and everyone was very helpful. Our room was smaller, but that’s all we needed. If you fancy a larger shower, be sure to book the larger room. Overall, very happy with our experience there.
Stayed 3 nights in May 2024

4/10

We were very disappointed in the room, a 'ground floor' was actually a basement room, the only window looking up through the hotel maintenance type area- it was noisy, not private and did not feel secure. The room smelt moldy, with poor ventilation. Erica, one of the concierges was wonderful and the hotel's location was good.
Stayed 6 nights in Oct 2024

8/10

Great place and location. The staff is very nice and respond quickly. Overall the room is amazing and zo is the view of the river. The only issue is that you can hear the person in the room next to you as if they are in the room with you. The walls are way too thin. Luckily everyone there was very quiet but it still felt a little weird at times hearing literally everything someone else was doing

2/10

Not clean. There were flees in the room and bit me. Hotel staff refuse to admit it's hotel's problem and didn't refund my money. And wifi signal in ground floor room is terrible, I need to stand close to the door to get internet signals. Terrbile experience ever!!! 不要住这里，房间不干净，网络信号差，工作人员态度很差。
Stayed 3 nights in Apr 2024

6/10

Hotel well located, friendly staff. The room? Dated and a little dark... Bedding terrible, uncomfortable mattress, awful pillows. Tiny bathroom with shower that leaked all over floor. Carpet on floor of hotel room- didn’t seem quite clean... Walls super thin, we could hear someone snoring in the room next to us. Not a pleasant experience. I would book elsewhere next time

6/10

A pretty guest house with lots of beautifying elements, but missing a few key items. No AC, so open the windows, but no screens, so the mosquitos bite. Very poor WiFi. Weak telephone signal. Our shower wouldn’t drain on first night, but we mentioned that and was improved next day, though still backed up a bit. Staff are young and friendly and try their best to be helpful. Clean and comfortable beds. Big TV with lots of Italian channels plus a few good U.S. streaming service for free. If WiFi was great and screens on windows, or working AC, would book again. Oh - and communication by telephone with hotel in advance of trip was impossible. Sondar needs to unify online telephone numbers and have a working front desk phone that dependably is answered or has an answering machine with English greeting. Very good in baggage storage and advice on finding local stores.
Stayed 2 nights in Apr 2024

10/10

La ubicación es extraordinaria
Stayed 3 nights in Apr 2025

8/10

Stayed 2 nights in Mar 2025