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Palazzo Niccolini al Duomo

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Deluxe Suite, City View (Altana) | City view - Palazzo Niccolini al Duomo (Florence)
Deluxe Suite, City View (Altana) | Private spa tub - Palazzo Niccolini al Duomo (Florence)
Deluxe Suite, City View (Altana) | City view - Palazzo Niccolini al Duomo (Florence)
Deluxe Suite, City View (Royal) | View from room - Palazzo Niccolini al Duomo (Florence)
Property entrance - Palazzo Niccolini al Duomo (Florence)
Luxury
1.401298464324817E-45 star property
9.6

Exceptional

Luxury boutique guesthouse near Piazza del Duomo

Located close to Cathedral of Santa Maria del Fiore and Piazza della Signoria, Palazzo Niccolini al Duomo provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a facial, a deep-tissue massage, or a manicure/pedicure. The on-site Italian cuisine restaurant, Botteghe di Donatello, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as conference space.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, City View (Altana)

Deluxe Suite, City View (Altana) | Private spa tub

Deluxe Suite, City View (Altana)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, City View (Royal)

Deluxe Suite, City View (Royal) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite, City View (Royal)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 121 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, Sauna

Deluxe Suite, Sauna | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite, Sauna

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Palazzo Niccolini al Duomo is in a shopping district and near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Cathedral of Santa Maria del Fiore. Piazza del Duomo and Ponte Vecchio are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. Visit our Florence travel guide
View more Guest Houses in Florence
Map
Via Dei Servi 2, Florence, FI, 50123

What's nearby

  • Piazza del Duomo
    Piazza del Duomo
    1 min walk - 0.0 miles
  • Cathedral of Santa Maria del Fiore
    Cathedral of Santa Maria del Fiore
    3 min walk - 0.2 miles
  • Piazza della Signoria
    Piazza della Signoria
    5 min walk - 0.3 miles
  • Uffizi Gallery in Florence in Italy
    Uffizi Gallery
    8 min walk - 0.5 miles
  • Ponte Vecchio
    Ponte Vecchio
    8 min walk - 0.5 miles

Getting around

  • San Marco University Tram Stop
    7 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    12 min walk
  • Florence Airport, Peretola (FLR)
    10 min drive

Restaurants

  • Il Bottegone
    2 min walk
  • Caffé Ricasoli
    2 min walk
  • Eataly Firenze
    3 min walk
  • Don Nino
    1 min walk
  • Mr Pizza
    2 min walk

About this property

Palazzo Niccolini al Duomo

Luxury boutique guesthouse near Piazza del Duomo
Located close to Cathedral of Santa Maria del Fiore and Piazza della Signoria, Palazzo Niccolini al Duomo provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a facial, a deep-tissue massage, or a manicure/pedicure. The on-site Italian cuisine restaurant, Botteghe di Donatello, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), a computer station, and laundry services
  • Multilingual staff, smoke-free premises, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Palazzo Niccolini al Duomo boast comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs and childcare services
  • Bathrooms with bidets and free toiletries
  • 45-inch TVs with cable channels
  • Heating, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 2 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Uncovered self parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Botteghe di Donatello

Things to do

  • Private wine tours

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 538 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 1700
  • Communal living room
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100.00 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 40.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017B98PORGGMR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Is Palazzo Niccolini al Duomo pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is available for EUR 35 per night. Valet parking is available for EUR 40.00 per night.

What time is check-in at Palazzo Niccolini al Duomo?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Niccolini al Duomo?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Palazzo Niccolini al Duomo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100.00 per vehicle applies.

Where is Palazzo Niccolini al Duomo located?

This family-friendly Florence guesthouse is located in the historical district, just steps from Piazza del Duomo and Cathedral of Santa Maria del Fiore. Piazza della Signoria and Piazza di Santa Maria Novella are also within 10 minutes. San Marco University Tram Stop is 7 minutes by foot and Unità Tram Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palazzo Niccolini al Duomo Reviews

9.6

Exceptional

9.6

Cleanliness

9.8

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 317 out of 371 reviews
Rating 8 - Good. 34 out of 371 reviews
Rating 6 - Okay. 14 out of 371 reviews
Rating 4 - Poor. 4 out of 371 reviews
Rating 2 - Terrible. 2 out of 371 reviews

Reviews

Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in an excellent location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful historic property. The room was beautiful and well appointed. The staff all quite helpful. The location was perfect, right next to the Duomo. The perfect place to stay in Florence.
Stayed 1 night in May 2026
Verified

8/10 Good

Alivia J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was nice and spacious. The weather was warm and the heat was still on, but I managed with the windows open. Great central location, easily walkable from the train station.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, Serena made us feel right at home. This hotel is absolutely beautiful — the rooms are works of art, and the breakfast is pure perfection. We totally recommend this hotel and Serena
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

NIKHIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to all hostical places,staff very good.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Davide

Liked: Staff & service
Good stay
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with outstanding staff. From arrival to departure every need was attended to brilliantly.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Duomo! Felt like we were in a palace! Staff was wonderful!
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Heater was in overdrive and the check out process was not clear. We also could not communicate in the few days before the stay on the Expedia app.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and great location. Felt like inside a museum and part of the beautiful Firenze history.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best.

Saying this hotel is amazing would be an understatement. It is absolutely THE BEST on all levels from the phenomenal staff to the incredible ambiance and perfect location. If I could give it a million stars beyond 5, I would.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at Palazzo Niccolini Al Duomo and loved every minute of it! The staff are so friendly and welcoming – and the place is simply beautiful. You have the view of the Duomo in every room.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful stay! Such a unique and lovely accommodation that is the palatial home of the managing owners. Adjacent to the Duomo plaza, we could see the dome from our room and there were plenty of dining and shopping options. Walkable to all the best of Florence! Friendly and gracious staff!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, we met the owner who informed us that we were getting an upgrade and then were ushered into this unbelievable suite with 700 year old painted walls, beautiful furnishings, and lots of space. We had an issue with the transport to the hotel and the lovely receptionist went out of her way to assist in resolving the issue as well as arranging a taxi to the train station. Best hotel experience ever. Highly recommend.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property itself could be a gem. Great views, very nice staff. But the place was so dirty and not maintained. It is not a 5 star hotel no way. That said, it had character. With some minimal renovation work, some paint, and new floors and cleaning - they could have something special. But I would not recommend. Far better places for less money.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Niccolini al Duomo is a gem and exceeded our expectations. We had views of the Duomo from our very large windows. The staff was very helpful and welcoming. Our room was amazing with every detail designed to take you back in time, but with modern amenities. I highly recommend, especially due to the proximity to all of the major sights and museums.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very central. Easy to walk everywhere and very close to duomo. The rooms are large with a small AC, so if you go in summer keep in mind it is hard to cool the rooms down. Bathrooms not air conditioned but large and nice. Small boutique hotel with accommodating staff and a good breakfast
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Curt

Liked: Cleanliness, amenities, property conditions & facilities
Spectacular small hotel right in the heart of Florence. This place is unbelievably close to the Cathedral of Santa Maria del Fiore...as in, it is almost adjacent to it. Our room was exceptional and the staff was attentive. We only wished that we could have stayed longer. One note...we brought a rental car to this hotel, and reaching it through the streets of Florence was fairly challenging. If you do that, I would plan ahead and get clear arrival instructions from the hotel in advance, as relying on guidance from a map app may not work well. Overall, a beautiful hotel!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carissa

Liked: Staff & service, amenities, property conditions & facilities
The most beautiful hotel and room I’ve ever stayed in, in my life! 10/10
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Bruce

This is an excellent hotel and in most respects a five star hotel. The positives are a beautiful historic building with frescos on the ceiling and antique furniture several centuries old. The. view from our room of the Duomo was spectacular. The breakfast buffet was excellent and the services from employees was first class in all respects. The only negative was significant. The room had a very strong sewer odor that made it almost uninhabitable. The solution was to open the three large windows overlooking the Duomo and this made the odor dissipate to acceptable levels. Unfortunately the tourist and youthful population of Florence drinks and partties until 2-3am in the morning and the Duomo is a popular place. The loud noise made sleeping very difficult. We chose noise over sewer smell but this is not a choice that a client paying over $700 per night should have to make. We also had some water leakage problems in the bathroom. I think much of the issue may stem from rain and old infrastructure of the city but they should have made us aware of this reality before accepting our reservation. The room was # 9 called the Empire Suite. Resolving this problem the Palazzo Niccolini would deserve the highest rating.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond !
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, staff was very nice and helpful and the location was amazing
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical, historic and memorable. Stayed here 10 years ago and had such beautiful memories but it was even better the second time. Highly recommended.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Saba

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026