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MainStay Suites

2.5 star property
Hotel in Florence with free breakfast and a fitness center

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Exterior
Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Reviews

3.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Refrigerator
Shower/tub combination
Private bathroom
Hydromassage showerhead
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Refrigerator
Shower/tub combination
Private bathroom
Hydromassage showerhead
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Refrigerator
Shower/tub combination
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Refrigerator
Shower/tub combination
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1819 West Lucas Street, Building B, Florence, SC, 29501

What's nearby

  • Mcleod Regional Medical Center - 6 min drive - 3.3 miles
  • Florence Museum - 8 min drive - 4.1 miles
  • Florence Civic Center - 8 min drive - 5.6 miles
  • Magnolia Mall - 8 min drive - 5.7 miles
  • Palmetto Shores Lake - 10 min drive - 5.8 miles

Getting around

  • Florence Station - 7 min drive
  • Florence, SC (FLO-Florence Regional) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Northside Seafood Market - ‬7 min drive
  • ‪Cracker Barrel - ‬10 min walk

About this property

MainStay Suites

Property highlights
You can look forward to free full breakfast, a grocery/convenience store, and a gym at MainStay Suites. In addition to a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and a banquet hall
  • An elevator and a vending machine
Room features
All 107 individually furnished rooms have perks such as laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Wardrobes/closets, heating, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

MainStay Suites Hotel
MainStay Suites Florence
MainStay Suites Hotel Florence

Frequently asked questions

Does MainStay Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is MainStay Suites pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking at MainStay Suites?

Self parking is free at this property.

What time is check-in at MainStay Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at MainStay Suites?

Check-out is at 11:00 AM.

Where is MainStay Suites located?

Situated in Florence, this hotel is 1.2 mi (1.9 km) from Dr. Eddie Floyd Tennis Center and within 6 mi (10 km) of Pee Dee Mental Health Center and Mcleod Regional Medical Center. Beaver Creek Golf Club and Florence Museum are also within 6 mi (10 km).

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MainStay Suites Reviews

Reviews

3.4
Rating 10 - Excellent. 1 out of 56 reviews
Rating 8 - Good. 2 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 15 out of 56 reviews
Rating 2 - Terrible. 31 out of 56 reviews

3.6/10

Cleanliness

4.4/10

Staff & service

2.8/10

Amenities

3.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stale air in lobby, poor paint on exterior, cigarette butts on walkway, people loitering on walkway, room not as expected. We did not feel safe here, it was weird. Checked in, checked out, went to another place.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room when we checked in had a tub filled with water Chicken bones outside our door No breakfast So disappointed
Stayed 1 night in Feb 2025

6/10 Okay

Shanice

Disliked: Cleanliness, property conditions & facilities
Property offers to go bags with a water and biscuit instead of breakfast. The guy was nice to change our room after initial one which was not clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved our stay just wish the WiFi would have worked
Stayed 2 nights in Aug 2024

2/10 Terrible

Jeanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is under construction and has extended stay residents who sit outside playing loud music most of the night. Do not recommend!
Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
“Free breakfast” was a brown bag with crackers and a tasty cake. Better than nothing but like c’mon man. Also place was under construction and I’m not sure anyone cleaned the shower. Also toilet was clogged when we got there but they left me a plunger so I guess it worked out.
Stayed 1 night in Dec 2024

6/10 Okay

Leroy

Disliked: Staff & service, amenities, property conditions & facilities
The pool looked like the ooze the ninja turtles fell in. The room I had was newly renovated but didn’t have hot water at the sink. Loud guests. Weed smoke coming in through the air vent. They give you a half a sheet to cover up with… save your self the trouble. This is definitely on my never to return list
Stayed 3 nights in Jan 2025

2/10 Terrible

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
What a dump! This hotel should not be open at all. There is a huge dumpster in the back that is full of residential type trash. I think the hotel is subsidizing houses for their workers and that's where they're putting their trash. We saw several rats coming to and from the dumpster towards the building. The whole property stinks inside and out. The room was dank and unclean. The free breakfast that was advertised was non-existent. I do not believe I would have ate it anyway looking at the conditions of this property. On top of all of this I was charged an extra fee to pay cash at the hotel when I got there but the hotel charged the full amount to my card anyway. When I spoke to the clerk I was told to contact the third party in which I booked the room from but the hotel was the one that charged my card. If there was ever going to be a show called quote Hotel nightmares"? This would be the premier episode. Do not stay here, you have been warned!
Stayed 1 night in Apr 2025

6/10 Okay

Ayanna

Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty. The outside of the property is filthy and the door numbers were indicated by dark blue painters tape. I was given no directions on how to get to my room so I spent 15 minutes walking around trying to figure out where to go. Just an awful experience. Thankful for the refund.
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, amenities
The breakfast that they our advertising came in a brown paper bag with a tiny water, a small packet of crackers and a tiny mini muffin. Also, the floors of the walkways of the motel are dirty. I think it's under new ownership and they are remodeling but a brown paper bag for breakfast? Really? Not sure what the coffee maker was all about, pretty amateur looking if you ask me. Not able to drink the nasty coffee. My room didn't have a number on it. Hopefully they get there act together. Also, didn't really feel that safe.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting facility

The place was unbelievable disgusting. Mattress stained, there was trash all over the facility. A moldy chair was left outside. A housekeeping cart was left abandoned outside. This was the most unsanitary facility I’ve ever seen.
Stayed 1 night in Oct 2024

8/10 Good

Yane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is actively renovating. Employees not English fluent. I was sent to 3 rooms to “check if they were ready” eventually given a “suite” with missing curtains and moldy chair in bedroom. Common area littered with construction trash, guest trash and overall dirty. And no breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

Ernest

Disliked: Amenities
Did not accept the room at check in due to cleanliness and the restaurant was also closed. There was no mention of any of these problems on the website!
Stayed 1 night in Sep 2024

2/10 Terrible

Tami

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property has so many things wrong with it, it should NOT be part of Expedia's line up, it is that bad, nowhere close to ANYone's standards. Plus the employees LIE. I asked and was told breakfast was 6-9 but in fact there was ZERO breakfast even though it's stated they have a "full" breakfast on the website. No entrance light switch. Light switches that do nothing. No hot water in shower.No lip on shower edge so the water just pours on the floor. No fan cover in one bathroom and couldn't turn that jet engine sounding fan off. Other bath had no fan at all and a toilet that runs. No shelves at all in full size fridge. Not one dresser, not one hanger, zero place and zero way to hang anything. TV said it has apps but there were none. Construction going on in the back of the hotel, but honestly it appears they "redid" (if you can call it that) the room we were in, but horribly. You cannot just add a new sink to on an old counter with rusted doorframes and call it a "redo". Marks all over the doors. The tub was full of paint drops. But when the water never got hot it didn't matter because i couldn't get in it! There was no clear marked entrance to the place. The front entrance looked closed, it was so dark inside, that we drove around the whole building looking for it. The pavement around the whole hotel was full of so many huge and deep potholes. Unbelievable.
Stayed 1 night in May 2025

2/10 Terrible

Vershawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth your time

The hotel wasn't clean and they charged my credit card after I left. After viewing the room, I turned the key in and told them I wanted to cancel the reservation. The room cost 88 dollars but put a 100 dollar holding fee for the room, which wasn't returned.
Stayed 1 night in Aug 2024

2/10 Terrible

Yakima

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeper wasn't available no breakfast, and the TV don't work.
Stayed 1 night in Apr 2024

2/10 Terrible

Poey Nee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I think this is family owned and the staff tries their best to be friendly. They upgraded me to a suite which was essentially 2 rooms in 1. The room has minimal cosmetic upgrade, the floor was dirty, no towels, no shower curtain, nothing in the room works! Morning breakfast was a brown bag with snacks from Costco! Maybe they need more time before they open for business.
Stayed 1 night in Apr 2024

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely horrific and I strongly encourage others to avoid this property. It was not only unsafe and insecure, but the building is fully under construction and the staff are not even sure which rooms are operational and have furniture. There were beer bottles and glass scattered around, and dirty sheets on the bed and the rooms had a foul odor. Trash and debris were strewn about and on top of paying for the rooms, I had to pay a $100 deposit on each room that I will not get back for a week or more. It was disgusting and I hope that hotels.com decides to remove this option from its list of available properties.
Stayed 1 night in Oct 2024

2/10 Terrible

RALPH

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in a very unsafe area. It should be listed as transitional housing instead of as a hotel. I felt things crawling on me when i laid down.
Stayed 2 nights in Oct 2022

4/10 Poor

Marcella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

My husband, daughter and myself checked in for a 4 night stay. The room was not ready for renting as the whole place is under renovation. There were 3 of us and only 2 towels in the room that weren't changed out at all the entire stay ! Thank god we brought some. Right outside our room door and in front if our window was a huge 20' dumpster with trash all over the ground so this was our vuew for 4 days. We had a lovely brand new t.v. in the room that did not work the entire time we were there, went to office 3 times to request it be fixed and were told "it'll work tomorrow " but to no avail it never did.
Stayed 3 nights in Aug 2024

6/10 Okay

Faashia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need improvement
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Lipstick on a pig

This place is being renovated and let’s just say it’s like putting lipstick on a pig. Some major points just were not addressed. Paint peeling off doors, it looked like someone had previously tried to break into the room I was in. I hate to think of what it looked like 5 years ago though so they’ve definitely made improvements. The coat of paint and new furniture do look alright and the exterior was alright.
Stayed 2 nights in May 2024

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t stay there it’s horrible

The rooms do not have a place to hang it close there was dirt or paint of something all over the floor. The floor was nasty the tub look like it. It wasn’t clean which is one good place to stay.
Stayed 1 night in Aug 2023

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing it was a very bad experience.
Stayed 7 nights in Mar 2024